Cigna Corporation (CI): History, Ownership, Mission, How It Works & Makes Money

Ever wondered how a health service giant operates and generates revenue? With a 27% year-over-year revenue increase to $247.1 billion in 2024, compared to $195.3 billion in 2023, driven by Evernorth Health Services, new client acquisitions, and specialty drug growth, the company stands as a major player in the health industry. But how exactly did they achieve this, and what's their story? Keep reading to discover the history, ownership structure, mission, and operational strategies that define the company.

Cigna Corporation (CI) History

Founding Timeline

Year established

The entity that would become was formed through the combination of two companies in 1982.

Original location

The headquarters of the combined entity is located in Bloomfield, Connecticut.

Founding team members

The company was created through the merger of INA Corporation and Connecticut General Corporation (CG).

Initial capital/funding

While the exact initial capital isn't specified, the merger in 1982 created one of the largest insurance organizations at the time, reflecting a substantial asset base.

Evolution Milestones

Transformative Moments

• Strategic Shift to Healthcare: The decision to divest its property and casualty operations in 1998 was a pivotal moment, signaling a clear focus on health care benefits and related services.
• Medicare Expansion: The acquisition of HealthSpring in 2011 significantly boosted 's presence in the Medicare market, catering to the growing senior population.
• Integration of Pharmacy Services: The acquisition of Express Scripts in 2018 for $67 billion marked a transformative step, integrating health insurance with pharmacy benefits management. This move aimed to streamline healthcare delivery and manage costs more effectively.
• Failed Merger with Anthem: Although the proposed merger with Anthem was terminated, it underscored 's value and attractiveness in the consolidating health insurance industry.
• Divestiture of Non-Core Assets: The sale of the group life and disability insurance business in 2020 allowed to sharpen its focus on core health service offerings and strategic growth areas.

These transformative moments reflect 's strategic evolution, marked by key acquisitions, divestitures, and a consistent focus on expanding its capabilities in the health services sector. For more insights, check out: Mission Statement, Vision, & Core Values of Cigna Corporation (CI).

Cigna Corporation (CI) Ownership Structure

Cigna Corporation operates as a publicly traded entity, with its ownership distributed among a mix of institutional investors, mutual funds, and individual shareholders. This structure ensures that no single entity has absolute control, fostering a balance of power and influence over the company's strategic decisions.

Cigna's Current Status

Cigna Corporation is a publicly traded company, meaning its shares are available for purchase on the open market. It is listed on the New York Stock Exchange (NYSE) under the ticker symbol CI. As a public company, Cigna is subject to regulatory oversight by the Securities and Exchange Commission (SEC) and is required to disclose financial information to the public regularly. More details can be found in this related article: Exploring Cigna Corporation (CI) Investor Profile: Who’s Buying and Why?

Cigna's Ownership Breakdown

As a publicly traded company, Cigna's shares are held by a diverse group of investors. The following table summarizes the ownership breakdown:

Cigna's Leadership

Cigna's leadership team is responsible for setting the strategic direction of the company and overseeing its operations. As of April 2025, key members of the leadership team include:

• David M. Cordani: Chairman of the Board and Chief Executive Officer
• Brian Evanko: Executive Vice President and Chief Financial Officer
• Everett Neville: Executive Vice President, Strategy, Corporate Development and Solutions
• Noelle Eder: Executive Vice President and Chief Information Officer

These individuals, along with other executive leaders, guide Cigna's strategy, financial performance, and overall operations.

Cigna Corporation (CI) Mission and Values

Cigna Corporation aims to improve the health, well-being, and peace of mind of those they serve by making healthcare simple, affordable, and predictable. Their values emphasize integrity, partnership, and innovation to benefit their customers and communities.

Cigna Corporation's Core Purpose

Official mission statement

Cigna Corporation's mission statement is: 'To improve the health, well-being, and peace of mind of those we serve, by making health care simple, affordable and predictable.'

• Improving Health and Well-being: Cigna focuses on enhancing the overall health and wellness of its customers through various programs and services.
• Simplifying Healthcare: The company aims to make healthcare more straightforward and easier to navigate for individuals and employers.
• Affordability: Cigna works to provide cost-effective healthcare solutions, ensuring that quality care is accessible to more people.
• Predictability: By offering predictable healthcare costs and outcomes, Cigna helps customers better plan for their healthcare needs.

Vision statement

Cigna Corporation's vision is to be the partner of choice, improving lives and communities.

• Partner of Choice: Cigna aspires to be the preferred partner for individuals, employers, and healthcare providers.
• Improving Lives: The company is dedicated to making a positive impact on the lives of its customers through its healthcare services.
• Strengthening Communities: Cigna aims to contribute to the well-being of the communities it serves by promoting health and wellness initiatives.

Company slogan/tagline

Cigna's primary tagline is 'Together, all the way.' This slogan reflects Cigna's commitment to being a supportive partner for its customers throughout their health journey.

• Together: Emphasizes collaboration and partnership between Cigna and its customers.
• All the Way: Highlights Cigna's dedication to providing continuous support and guidance.

For more information, you can visit: Mission Statement, Vision, & Core Values of Cigna Corporation (CI).

Cigna Corporation (CI) How It Works

Cigna Corporation operates as a global health service company, offering a range of insurance and related products and services, with a focus on improving the health, well-being, and peace of mind of its customers. Exploring Cigna Corporation (CI) Investor Profile: Who’s Buying and Why?

Cigna's Product/Service Portfolio

Cigna's Operational Framework

Cigna operates through two reportable segments:

• Evernorth: This segment focuses on health services, including pharmacy benefits management, specialty pharmacy services, and care delivery and management solutions. Evernorth aims to lower drug costs, improve access to medications, and enhance patient outcomes through its various programs and services.
• Cigna Healthcare: This segment provides medical, dental, and behavioral health insurance products and services to individuals, families, and employers. Cigna Healthcare focuses on delivering affordable, predictable, and simple healthcare solutions, with an emphasis on preventive care and wellness programs.

Cigna's operational processes are designed to create value through:

• Network Management: Contracting with healthcare providers to create networks that offer cost-effective access to quality care.
• Care Management: Implementing programs to help individuals manage chronic conditions, improve their health outcomes, and reduce healthcare costs.
• Data Analytics: Using data to identify trends, predict risks, and develop targeted interventions to improve health and lower costs.
• Technology Innovation: Investing in technology to improve the customer experience, streamline operations, and enhance the delivery of care.

Cigna's Strategic Advantages

Cigna's competitive advantages include:

• Scale and Diversification: Cigna's large size and diverse portfolio of products and services provide it with economies of scale and reduce its reliance on any single market or product.
• Integrated Healthcare Solutions: Cigna's ability to offer a comprehensive suite of healthcare solutions, including medical, pharmacy, and behavioral health services, differentiates it from competitors and allows it to better meet the needs of its customers.
• Technological Capabilities: Cigna's investments in technology, such as data analytics and digital health platforms, give it a competitive edge in terms of efficiency, innovation, and customer engagement.
• Global Presence: Cigna's international operations provide it with access to new markets and growth opportunities, as well as the ability to serve multinational clients.
• Strong Brand Recognition: Cigna's well-established brand and reputation for quality and service give it a competitive advantage in attracting and retaining customers.

Cigna Corporation (CI) How It Makes Money

Cigna Corporation primarily makes money by providing a range of health insurance and related services. These services include medical, dental, behavioral health, pharmacy, and vision care benefits, primarily sold to employer groups, individual customers, and government entities.

Cigna Corporation's Revenue Breakdown

Cigna's revenue is derived from premiums, fees, and service revenues generated across its diverse health-related offerings. A significant portion comes from its health insurance plans, with additional revenue from pharmacy services and care management programs.

Cigna Corporation's Business Economics

Cigna operates in the health insurance industry, where profitability depends on effectively managing medical costs, accurately predicting healthcare utilization, and efficiently administering plans. Key aspects of their business economics include:

• Risk Management: Cigna uses underwriting and risk adjustment strategies to manage the financial risks associated with covering healthcare costs.
• Cost Control: The company negotiates rates with healthcare providers and uses care management programs to control costs.
• Operational Efficiency: Efficient claims processing, customer service, and administrative functions help reduce operational expenses.
• Pricing Strategy: Premiums are set based on factors such as the health risk of the insured population, the scope of benefits offered, and competitive pressures.

Cigna Corporation's Financial Performance

Cigna's financial performance is reflected in its revenue growth, profitability margins, and earnings per share. Here are some key highlights:

• In the fiscal year 2024, Cigna reported total revenues of $202.76 billion, reflecting a 22.65% increase compared to 2023.
• The company's net income for 2024 was $5.17 billion.
• Cigna's adjusted income from operations was reported as $7.37 billion in 2024.
• The company's Evernorth segment reported revenues of $153.5 billion in 2024.

For more insights into Cigna's values and principles, explore: Mission Statement, Vision, & Core Values of Cigna Corporation (CI).

Cigna Corporation (CI) Market Position & Future Outlook

Cigna Corporation is strategically positioned within the health insurance and healthcare services industry, focusing on expanding its reach through innovative solutions and strategic partnerships, while navigating a complex and evolving regulatory landscape. The company's future outlook involves continued growth in its Evernorth health services segment and selective expansion in its health benefits business.

Competitive Landscape

The health insurance industry is dominated by several large players, each vying for market share through different strategies. Here's a snapshot of the competitive landscape:

Opportunities & Challenges

Cigna faces both opportunities and risks as it navigates the dynamic healthcare landscape:

Industry Position

Cigna's position in the industry is characterized by its integrated approach to healthcare, combining health insurance with pharmacy benefits management and other health services. Key aspects of its industry standing include:

• Focus on whole-person health through its Total Health and Value-Based Care programs.
• Expansion of its Evernorth platform to offer a broader range of healthcare solutions.
• Strategic partnerships with healthcare providers and other organizations to improve access to care and enhance patient outcomes.

To gain further insights into the values that drive Cigna Corporation, explore: Mission Statement, Vision, & Core Values of Cigna Corporation (CI).