Mission Statement, Vision, & Core Values (2026) of State Grid Information & Communication Co., Ltd.

From its founding in 1997 in Chengdu, State Grid Information & Communication Co., Ltd. has positioned itself at the center of China's energy digitalization by delivering cloud network infrastructure, cloud platforms, cloud applications and enterprise operation support services to energy enterprises-most notably the State Grid Corporation-while driving innovations in smart grid and AI technologies that underpin modernization efforts; today SGICC's market influence is reflected in an enterprise value of 18.53 billion yuan as of December 2025, a 13.59% rise above its ten‑year historical average of 13.54 billion yuan, and its collaborative platform now links over 25,000 stakeholders across the energy sector, all guided by a mission of innovation, customer satisfaction and good governance, a vision to elevate national and ASEAN infrastructure with sustainable quality, and core values emphasizing integrity, innovation, collaboration, customer commitment and sustainability that together power its expanding role in reducing carbon emissions and scaling renewable initiatives

State Grid Information & Communication Co., Ltd. (600131.SS) - Intro

• Founded: 1997; Headquarters: Chengdu, China.
• Primary market: Energy sector, State Grid Corporation ecosystem.
• Core service lines: cloud network infrastructure, cloud platforms, cloud applications, enterprise operation support.

• Enable a resilient, secure, and intelligent energy system through integrated digital solutions that optimize grid operations, asset management, and customer service.
• Accelerate carbon‑efficiency and electrification efforts by providing scalable cloud and data services for energy transition initiatives.

• Be the leading digitalization engine for global smart grids-delivering ubiquitous, secure, and data‑driven energy services that support a low‑carbon future.

• Reliability: design and deliver systems with industry‑grade resilience and compliance.
• Innovation: continuous R&D in cloud, AI, big data, and cybersecurity for energy applications.
• Collaboration: deep integration with State Grid and strategic partners to scale national and regional projects.
• Sustainability: solutions that reduce losses, improve utilization, and enable renewable integration.

• Integrated solution provider across cloud stack and grid operations: edge‑to‑cloud architecture, SCADA/EMS integration, asset lifecycle platforms.
• Enterprise operation support: IT service management, network security, and business process digitalization for utilities.
• Platform operator: hosting & managed services for mission‑critical energy applications with SLA commitments aligned to grid reliability needs.

• Supports national smart‑grid modernization programs by integrating digital control, predictive maintenance, and demand response capabilities.
• Enables significant operational efficiencies for customers via cloud migration, centralized data management, and AI‑driven analytics-reducing outage restoration times and improving asset utilization.
• Plays a central role in enabling distributed energy resource management, EV charging integration, and renewable dispatch coordination across State Grid territories.

State Grid Information & Communication Co., Ltd. (600131.SS) - Overview

• Mission statement core: continuous innovation + highest customer satisfaction + good governance.
• Strategic priorities driven by mission: R&D acceleration, platform-based service delivery, and governance/CSR integration.
• Customer focus: tailored solutions for utilities, grid companies, and large enterprise energy consumers.

• Innovation: expanding cloud, edge computing, and AI-enabled grid operation platforms to reduce outage response times and optimize load dispatch.
• Customer satisfaction: implementation of service-level dashboards and KPI-linked contracts for key accounts.
• Good governance: strengthened compliance, cybersecurity frameworks, and transparent ESG reporting aligned with state and market expectations.

• R&D intensity: sustained increases in R&D spend (R&D/Revenue rising year-over-year) reflect the mission's emphasis on innovation to capture grid digitalization demand.
• Customer metrics: contract renewal rates and enterprise account expansion correlate with customer-satisfaction initiatives driven by mission targets.
• Governance impact: investments in compliance and cybersecurity reduce regulatory and operational risk, supporting long-term shareholder value.

• Grid digital platforms-focus on interoperability, latency reduction, and secure remote operation for distribution and transmission networks.
• Integrated energy services-bundled offerings that combine hardware, connectivity, and software-as-a-service for industrial and utility clients.
• Smart city and microgrid pilots-leveraging partnerships to test new business models that demonstrate customer value and inform governance frameworks.

State Grid Information & Communication Co., Ltd. (600131.SS) - Mission Statement

• Drive digital transformation of power grids through integrated ICT platforms, big data, cloud-computing and AI-enabled solutions.
• Deliver turnkey engineering, software and operations services that raise reliability and efficiency of national and regional energy systems.
• Prioritize sustainable quality: reduce losses, enable renewables integration, and support low-carbon, resilient infrastructure.
• Foster regional cooperation across ASEAN to standardize smart-grid technologies and export China-origin IP and services.
• Invest in long-term R&D and talent to maintain leadership in grid information and communications technology.

• Regional scope: explicitly targets national (China) and ASEAN infrastructure uplift.
• Sustainability: commits to environmental responsibility and lifecycle quality in projects and products.
• Innovation-led growth: positions R&D, platformization and IP commercialization at the center of strategy.
• Socioeconomic impact: aligns business growth with resilience and modernization of public energy services.

• Innovation: continuous investment in R&D and platform development to lead ICT for energy.
• Reliability: design and deliver systems that meet stringent utility-grade availability and cybersecurity standards.
• Sustainability: reduce grid losses, enable high renewables penetration and lifecycle environmental stewardship.
• Collaboration: partner with utilities, governments and vendors to scale solutions regionally.
• Talent & Governance: cultivate technical talent and adhere to rigorous corporate governance and compliance.

• Smart grid platforms - integrate sensing, communications, control and analytics to improve SAIDI/SAIFI and reduce distribution losses by targeted percentages per project.
• DER and renewable integration - grid-edge management and forecasting to boost renewables hosting capacity and reduce curtailment.
• Energy internet and IoT - scale connected endpoints and device management to support demand response and distributed services.
• Internationalization - replicate best-practice packages for ASEAN markets, leveraging local partnerships and exportable IP.

State Grid Information & Communication Co., Ltd. (600131.SS) - Vision Statement

• Integrity: SGICC operates with rigorous compliance frameworks and company-wide ethics training programs that have reached over 18,000 employees, and maintains a robust internal audit function and third-party compliance reviews to ensure transparent governance and anti-corruption controls.
• Innovation: The company allocates significant resources to R&D - investing more than RMB 1.5 billion annually in technologies such as smart grid platforms, AI-driven dispatch and predictive maintenance, and telecommunications integration to sustain competitive advantage and drive revenue growth from digital services.
• Collaboration: SGICC's collaborative platforms connect over 25,000 stakeholders (including grid companies, equipment vendors, research institutes and municipal partners), accelerating cross-organizational projects and shortening product development cycles by an estimated 20%.
• Customer Commitment: Through process digitization, real-time monitoring, and intelligent customer service systems, SGICC has measurably improved service efficiency - reducing average fault response times by up to 30% in pilot regions and lifting customer satisfaction indices in its service areas.
• Sustainability: Committed to environmental responsibility, SGICC's initiatives (energy-efficiency solutions, grid optimization and renewables integration) have contributed to annual CO2 emission reductions measured in the hundreds of thousands of tonnes and include direct investments in renewable-energy enabling technologies.

• How values shape strategy: Integrity guides procurement and partner selection; Innovation channels R&D into commercial offerings (grid automation, AI analytics and edge computing); Collaboration scales pilots into province-level deployments; Customer Commitment prioritizes SLAs and digital interfaces; Sustainability informs investment choices and product roadmaps.
• Operationalization examples: cross-department innovation labs, joint R&D with universities and manufacturers, centralized compliance dashboards, and customer-facing apps that integrate outage alerts, billing analytics, and energy-saving recommendations.