Mission Statement, Vision, & Core Values (2025) of Toshiba Tec Corporation.

An Overview of Toshiba Tec Corporation

General Summary of Toshiba Tec Corporation

Toshiba Tec Corporation, founded in 1939, has evolved as a prominent player in the information technology and printing solutions sectors. The company is headquartered in Tokyo, Japan, and operates globally, offering a wide range of products and services, including point-of-sale (POS) systems, barcode printing and scanning solutions, and document solutions. As of 2024, Toshiba Tec reported total sales of approximately JPY 650 billion.

Company's Financial Performance in the Latest Financial Reports

According to the fiscal year 2023 financial report, Toshiba Tec achieved a record-breaking revenue of JPY 650 billion, signifying a significant growth of 12% compared to the previous fiscal year. This growth was primarily driven by the robust sales of its core products, including:

• POS Systems: Revenue of JPY 240 billion
• Barcode Printing Solutions: Revenue of JPY 150 billion
• Document Solutions: Revenue of JPY 180 billion

The company also reported an operating income of JPY 85 billion, reflecting an operating margin of 13.1%.

Geographically, Toshiba Tec saw substantial growth in the Asia-Pacific market, with sales increasing by 15% year-over-year. The North American market also contributed significantly, showing a 10% increase in sales.

Introduction to Toshiba Tec as a Leader in the Industry

Toshiba Tec has established itself as one of the leading companies in the technology and printing solutions industry, leveraging innovation and customer-centric solutions to expand its market share. The company has consistently been recognized for its commitment to sustainability and operational excellence. In 2023, Toshiba Tec was awarded the Global Eco-Product Award for its eco-friendly product line.

For a deeper understanding of Toshiba Tec's strategies and market positioning, delve into their innovative approaches that have solidified their leadership within the industry.

Mission Statement of Toshiba Tec Corporation

Mission Statement Overview

Toshiba Tec Corporation's mission statement serves as a critical framework that guides its strategic direction and operational priorities. This mission focuses on delivering value through innovative solutions, sustainability, and customer-centric services. In 2024, the company emphasizes its role in supporting businesses through digital transformation and enhancing productivity.

Core Component 1: Innovation

Innovation is at the heart of Toshiba Tec's mission. The company continually invests in research and development to stay ahead in technology. In the fiscal year 2022, Toshiba Tec allocated approximately ¥19.6 billion to R&D, reflecting its commitment to pioneering advanced technologies in its product offerings.

The company’s focus on innovation is evident in its recent product launches, such as the new digital signage solutions which contributed to a 15% increase in sales in that segment year-over-year.

Core Component 2: Sustainability

Toshiba Tec is dedicated to sustainability as a core value of its mission. In 2023, the company achieved a reduction of 30% in greenhouse gas emissions compared to its 2019 levels. This aligns with its goal to promote environmentally friendly practices across all operations.

The company has also set a target to convert 100% of its products to energy-efficient models by 2030, showcasing a strong commitment to sustainability. In 2022, over 70% of its products already met these energy efficiency standards.

Core Component 3: Customer-Centric Solutions

Toshiba Tec's mission centers on providing customer-centric solutions that enhance operational efficiency and productivity. The company reported a customer satisfaction rate of 92% in its latest survey, indicating a strong alignment with customer needs.

Additionally, Toshiba Tec's integrated solutions have driven an average efficiency improvement of 25% for its clients. Case studies from 2023 highlighted that businesses leveraging Toshiba's solutions saw an increase in productivity by as much as ¥10 million annually.

Vision Statement of Toshiba Tec Corporation

Vision Statement Overview

Toshiba Tec Corporation's vision for 2024 emphasizes innovation, sustainability, and enhancing customer productivity through technology and services. The company aims to become a leader in providing solutions that address societal challenges while ensuring financial growth and stability.

Commitment to Innovation

The company’s vision focuses strongly on continuous innovation. Toshiba Tec has invested approximately ¥40 billion in research and development in the fiscal year 2023, aiming to drive breakthroughs in areas like AI and IoT. This investment reflects an increase of 15% from the previous year, illustrating a robust commitment to staying at the forefront of technological advancement.

Sustainability Goals

Toshiba Tec is aligning its operations with global sustainability standards. The company aims to achieve a 50% reduction in greenhouse gas emissions by 2030 compared to 2019 levels. In 2023, their emissions stood at 1.2 million tons, indicating that they are on track to meet their target through enhanced energy-efficient products and practices.

Enhancing Customer Productivity

Focusing on customer-centric solutions, Toshiba Tec aims to increase user productivity through its cutting-edge services. In the fiscal year 2023, the company reported a 20% growth in its managed print services segment, which now accounts for ¥60 billion of total revenues. Through tailored solutions, Toshiba Tec is committed to driving efficiency for its clients.

Global Expansion Initiatives

The vision includes aggressive global market expansion. Toshiba Tec aims to increase its international market share by 10% by 2025. As of 2023, the company reported revenues from international markets totaling ¥120 billion, constituting 40% of its overall revenue, and reflecting a year-on-year increase of 12%.

Core Values of Toshiba Tec Corporation

Customer Commitment

At Toshiba Tec Corporation, customer commitment is central to its operations. The company aims to enhance customer satisfaction through innovative solutions and dedicated service.

In fiscal year 2023, Toshiba Tec reported a customer satisfaction score of 85%, reflecting improvements in service delivery and product quality. The company launched a new Customer Experience Management program that increased response time to inquiries by 30%. This initiative was driven by the deployment of AI-driven chatbots that handle customer queries efficiently.

Additionally, Toshiba Tec has invested approximately $10 million in developing its support network, which includes 24/7 customer service and a dedicated team for technical assistance. This demonstrates a strong commitment to being responsive and reliable in customer service.

Integrity and Ethics

Integrity and ethics are pivotal to Toshiba Tec's business philosophy. The company emphasizes transparency, which is reflected in its adherence to corporate governance standards.

As of 2023, Toshiba Tec maintained zero incidence of corruption within its operations. The company provides annual training sessions on ethics and compliance, with a participation rate of 95% among its employees. This commitment to integrity is further supported by an independent review of its compliance program that earned a rating of 4.5 out of 5.

Toshiba Tec's ethical practices are also evident in its supply chain management, where over 80% of suppliers have signed its Supplier Code of Conduct, ensuring they adhere to similar ethical standards.

Innovation

Innovation drives Toshiba Tec's growth and competitiveness in the marketplace. The company invests heavily in research and development to create cutting-edge technology solutions.

In 2023, Toshiba Tec allocated $150 million to R&D, focusing on areas such as AI, IoT, and cloud computing. This investment resulted in the launch of the new cloud-based printing solution, which has improved operational efficiency for businesses by up to 25%.

The company holds over 2,000 patents, reflecting its dedication to fostering a culture of innovation. Its recent collaborations with tech startups have further propelled advancements, resulting in the introduction of smart office solutions that integrate seamlessly with existing IT infrastructure.

Social Responsibility

Toshiba Tec is committed to social responsibility, focusing on sustainability and community engagement. The company actively participates in initiatives aimed at reducing its environmental footprint.

In 2023, Toshiba Tec achieved a 25% reduction in greenhouse gas emissions compared to 2020 levels. The company has also committed to using 100% recycled paper in its operations by 2025, and currently sources 50% of its materials from recycled sources.

Toshiba Tec is involved in community programs, investing $5 million annually in educational initiatives aimed at promoting STEM fields among underprivileged youth. These efforts demonstrate the company’s commitment to creating a positive social impact.