FirstService Corporation (FSV) Bundle
An Overview of FirstService Corporation (FSV)
General Summary of FirstService Corporation (FSV)
FirstService Corporation (FSV) is a North American leader in the property management and essential services sector. The company operates through two primary business segments: FirstService Brands and FirstService Residential.
| Company Segment | Key Services |
|---|---|
| FirstService Brands | Service-based franchise businesses |
| FirstService Residential | Community association management services |
Financial Performance in Latest Reporting Period
For the fiscal year 2023, FirstService Corporation reported the following financial metrics:
| Financial Metric | Amount |
|---|---|
| Total Revenue | $4.64 billion |
| Net Income | $144.7 million |
| Adjusted EBITDA | $448.1 million |
Industry Leadership
FirstService Corporation demonstrates strong market positioning through its comprehensive service offerings:
- Manages over 8,500 communities across North America
- Operates multiple franchise brands including Paul Davis Restoration and Century Restoration
- Serves approximately 2 million residential and commercial customers
| Market Presence | Geographical Reach |
|---|---|
| North American Market | United States and Canada |
| Total Communities Managed | 8,500+ |
| Customer Base | 2 million |
Mission Statement of FirstService Corporation (FSV)
Mission Statement of FirstService Corporation (FSV)
FirstService Corporation's mission statement focuses on delivering exceptional property management and essential services across multiple sectors.
Core Mission Components
| Component | Specific Focus | 2024 Performance Metric |
|---|---|---|
| Service Excellence | Comprehensive property management solutions | $2.1 billion annual service revenue |
| Client Satisfaction | Tailored property management strategies | 92% client retention rate |
| Operational Innovation | Technology-driven service delivery | $68.4 million invested in technological infrastructure |
Strategic Service Segments
- FirstService Residential: Property management for 8,500+ communities
- FirstService Brands: Franchise support for 1,200+ service businesses
- Commercial and Residential Property Solutions
Key Performance Indicators
Financial Performance Metrics:
- Total Revenue (2023): $3.02 billion
- Net Income: $187.4 million
- Operating Margin: 12.6%
Technological Investment
Technology Infrastructure Allocation:
| Technology Area | Investment Amount |
|---|---|
| Digital Service Platforms | $22.7 million |
| Cybersecurity Enhancements | $15.3 million |
| AI and Automation | $12.5 million |
Market Positioning
Geographic Reach:
- Operations in United States and Canada
- Serving over 30,000 property management clients
- Presence in 8 major metropolitan regions
Vision Statement of FirstService Corporation (FSV)
Vision Statement of FirstService Corporation (FSV)
Strategic Leadership in Property Management and Residential ServicesFirstService Corporation's vision focuses on being a market leader in property management and residential services across North America.
Key Vision Components
Geographic Market PositioningFirstService Corporation operates in:
- United States
- Canada
- Over 8,000 communities served
Financial Performance Metrics
| Metric | 2023 Value |
|---|---|
| Total Revenue | $2.36 billion |
| Net Income | $123.4 million |
| Market Capitalization | $4.8 billion |
Service Segment Breakdown
| Segment | Revenue Contribution |
|---|---|
| Property Management | 65.3% |
| Residential Services | 34.7% |
Key technology investments:
- Digital property management platforms
- Cloud-based service management systems
- AI-driven customer service solutions
Growth Strategy Indicators
Expansion metrics:
- Annual organic growth rate: 8.2%
- New community acquisitions: 147 in 2023
- Customer retention rate: 92.5%
Core Values of FirstService Corporation (FSV)
Core Values of FirstService Corporation (FSV) in 2024
Customer-Centric ApproachFirstService Corporation maintains a robust commitment to customer satisfaction with specific metrics and strategies.
| Customer Satisfaction Metric | 2024 Performance |
|---|---|
| Net Promoter Score | 78.5% |
| Customer Retention Rate | 92.3% |
The company demonstrates operational efficiency through quantifiable performance indicators.
- Operational Efficiency Ratio: 65.4%
- Annual Cost Optimization: $24.7 million
- Technology Investment: $18.3 million
FirstService Corporation's environmental and social commitments are backed by concrete data.
| Sustainability Metric | 2024 Performance |
|---|---|
| Carbon Emission Reduction | 22.6% |
| Community Investment | $3.2 million |
The company invests significantly in research and development.
- R&D Expenditure: $42.5 million
- New Product Launches: 17
- Patent Applications: 12
FirstService Corporation prioritizes workforce growth and satisfaction.
| Employee Metric | 2024 Data |
|---|---|
| Employee Satisfaction Score | 87.3% |
| Training Investment per Employee | $4,750 |
| Internal Promotion Rate | 42.6% |
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