Mission Statement, Vision, & Core Values of Republic Services, Inc. (RSG)

How does a company stay on track while managing waste and striving for a cleaner world? What principles guide their daily actions and long-term aspirations? For Republic Services, Inc., a leader in the environmental services industry with a staggering $16.03 billion in revenue in 2024 and a net income of $2.04 billion, the answers lie in their clearly defined mission, vision, and core values.

These aren't just words on a wall; they're the foundation of a company employing 42,000 individuals across North America, operating 17,000 trucks, and managing 74 recycling centers and 207 landfills. But what exactly are these guiding principles, and how do they translate into tangible actions and goals, such as their plan to invest approximately $1 billion in acquisitions in 2025? Read on to discover how Republic Services is making a difference.

Republic Services, Inc. (RSG) An Overview of

Republic Services, Inc. (RSG), established in the mid-1990s, has grown to become a prominent player in the waste management industry in the United States. The company provides a comprehensive suite of services, including:

• Collection
• Recycling
• Disposal
• Environmental solutions

These services cater to diverse customer base, spanning residential, commercial, and industrial sectors.

As of April 2025, Republic Services continues to demonstrate strong financial performance. In the 2024 fiscal year, the company reported record revenue, driven significantly by its solid waste collection and disposal services. The company's strategic focus on enhancing operational efficiency and expanding its service offerings has contributed to its sustained growth. For more detailed insights into the company's financial standing, you might find this resource helpful: Breaking Down Republic Services, Inc. (RSG) Financial Health: Key Insights for Investors.

Republic Services stands out as a leader in the waste management sector. Its commitment to sustainability and innovative waste disposal technologies sets it apart from competitors. To understand better the factors driving Republic Services's success, delve deeper into its mission, vision, and core values.

Republic Services, Inc. (RSG) Mission Statement

Republic Services, Inc., a leader in the environmental services industry, emphasizes sustainable waste management and environmental solutions in its mission. The company provides a comprehensive suite of services through its subsidiaries, including recycling, solid waste disposal, special waste management, hazardous waste handling, and field services.

Republic Services' mission is supported by strategic objectives aimed at reducing environmental impact and promoting sustainability:

• Reduce carbon emissions by 35% by 2030.
• Increase renewable energy generation from landfill gas to 90 megawatts.
• Achieve a 50% waste diversion rate by 2025.

The company is dedicated to forming partnerships with its customers to foster a more sustainable world. This commitment is reflected in its approach to environmental stewardship, striving to enhance its relationship with the environment and society. This is achieved through:

• Decreased vehicle emissions.
• Innovative landfill technologies.
• The use of renewable energy.
• Community engagement.
• Employee growth opportunities.

Republic Services aims to process and recycle 8 million tons of recyclable materials annually. They also plan to reduce landfill waste by 25% by 2030 and develop advanced recycling technologies.

The company's vision is realized through its 'Sustainability in Action' program, embedding sustainability into every aspect of its operations. Republic Services is committed to operating responsibly and addressing the challenges of today to create a better tomorrow. The company's dedication is evident through:

• Increased recycling efforts.
• Renewable energy generation.
• Resourcefulness in helping customers.

Republic Services' vision is 'partnering with customers to create a more sustainable world'. This vision demonstrates the company's commitment to achieving real sustainability. The company supports its customers in fulfilling their sustainability commitments and responsibilities.

Republic Services is guided by five core values, known as the five R's:

• Respectful
• Responsible
• Reliable
• Resourceful
• Relentless

These values shape the company's culture and commitment to ethical conduct. These values are the foundation of Republic Services' commitment to the highest ethical conduct.

Republic Services was recognized as one of the World's Most Ethical Companies by Ethisphere for the seventh time in 2025. This recognition highlights the commitment of its 42,000 employees to act ethically and responsibly every day.

Republic Services has been certified as a Great Place to Work for the eighth consecutive year. In 2024, 82% of employees rated Republic Services as a great place to work, significantly higher than the national average of 57%. Additionally, 89% felt welcomed when joining the company, and 85% felt a sense of pride in their work.

Explore more about Republic Services' financial health and investment insights in this detailed analysis: Breaking Down Republic Services, Inc. (RSG) Financial Health: Key Insights for Investors

Republic Services, Inc. (RSG) Vision Statement

Republic Services, Inc. aims to lead through innovation, dedication to their customers, and providing growth opportunities for their team. Their goal is to be a dependable environmental services partner, improving communities and the environment.

Leading Through Innovation

Republic Services emphasizes innovation by investing in modernizing their fleet and infrastructure. As of the fiscal year 2024, they allocated significant capital to technology and equipment upgrades. This includes implementing advanced recycling technologies and enhancing their fleet with compressed natural gas (CNG) vehicles. These investments aim to reduce emissions and improve operational efficiency. Innovation also extends to customer service, with digital platforms and real-time tracking systems enhancing customer experience. In 2024, Republic Services reported a 15% increase in customer satisfaction scores attributed to these technological improvements.

• Investing in recycling technologies.
• Enhancing fleet with compressed natural gas (CNG) vehicles.
• Improving customer experience through digital platforms.

Dedication to Customers

Republic Services focuses on customer dedication by offering tailored environmental solutions and reliable service. They work to understand the specific needs of their diverse customer base, from individual households to large corporations. In 2024, the company achieved a customer retention rate of 92%, reflecting their success in meeting customer expectations. This dedication is supported by ongoing investments in training programs for customer service representatives, ensuring they are equipped to handle inquiries and resolve issues efficiently. Furthermore, Republic Services conducts regular customer surveys to gather feedback and continuously improve their service offerings.

• Offering tailored environmental solutions.
• Providing reliable service.
• Investing in training programs for customer service representatives.

Growth Opportunities for the Team

Republic Services is committed to providing growth opportunities for its team members. They offer various training and development programs designed to enhance employee skills and advance their careers. In 2024, the company invested over $10 million in employee training initiatives, covering areas such as safety, leadership, and technical skills. These programs are aimed at fostering a culture of continuous learning and development. Additionally, Republic Services promotes from within whenever possible, providing employees with clear career paths and opportunities for advancement. Employee satisfaction surveys in 2024 indicated an 85% satisfaction rate with the growth opportunities provided.

• Offering training and development programs.
• Investing in employee training initiatives.
• Promoting from within the company.

Dependable Environmental Services Partner

Republic Services aims to be a dependable environmental services partner by focusing on reliability and sustainability. They provide consistent and responsible waste management services to communities and businesses. In 2024, the company processed over 10 million tons of recycled materials, contributing to environmental conservation efforts. Republic Services also invests in sustainable infrastructure, such as landfill gas-to-energy projects, which convert landfill gas into renewable energy. These projects generated enough electricity to power over 250,000 homes in 2024. By prioritizing reliability and sustainability, Republic Services strengthens its position as a trusted partner in environmental services.

• Providing consistent and responsible waste management services.
• Processing recycled materials.
• Investing in sustainable infrastructure.

Improving Communities and the Environment

Republic Services actively works to improve communities and the environment through various initiatives. They engage in community outreach programs, such as educational campaigns on recycling and waste reduction. In 2024, the company partnered with local organizations to host over 500 community events, reaching over 100,000 individuals. Republic Services also invests in environmental projects, such as habitat restoration and conservation efforts. They have set a goal to reduce their greenhouse gas emissions by 35% by 2030, demonstrating their commitment to environmental stewardship. Through these efforts, Republic Services strives to make a positive impact on both the communities they serve and the environment.

• Engaging in community outreach programs.
• Investing in environmental projects.
• Reducing greenhouse gas emissions.

Republic Services, Inc. (RSG) Core Values of

Republic Services, Inc. is committed to providing reliable and environmentally responsible services while maintaining the highest ethical standards. Its mission focuses on offering simple solutions while partnering with customers to protect the planet. The core values guide the company's actions and define its culture.

The values are:

• Safety
• Customer Focus
• Integrity
• Respect
• Commitment

These values drive the company’s commitment to its stakeholders, including employees, customers, communities, and shareholders. For more insights, check out: Exploring Republic Services, Inc. (RSG) Investor Profile: Who’s Buying and Why?

Safety

Safety is a paramount core value. Republic Services is dedicated to ensuring a safe and healthy environment for its employees, customers, and the communities it serves. This commitment is reflected in continuous training programs, rigorous safety protocols, and investments in technology designed to minimize risks.

Republic Services emphasizes safety through:

• Training Programs: Regular safety training for employees to ensure they are equipped with the knowledge and skills to perform their duties safely.
• Safety Protocols: Implementation of strict safety protocols and procedures to prevent accidents and injuries.
• Technology Investments: Investing in advanced technologies to enhance safety, such as automated systems and monitoring tools.

In 2024, Republic Services reported a reduction in incident rates by 15% compared to the previous year, demonstrating the effectiveness of its safety initiatives.

Customer Focus

Customer focus is central to Republic Services' operations. The company strives to understand and meet the evolving needs of its customers by providing reliable, efficient, and sustainable waste management solutions. This involves actively listening to customer feedback, offering customized services, and continuously improving its operations to enhance customer satisfaction.

Republic Services demonstrates its customer focus through:

• Customer Feedback: Actively seeking and responding to customer feedback to improve services.
• Customized Solutions: Offering tailored waste management solutions to meet the specific needs of different customers.
• Operational Improvements: Continuously enhancing operations to provide more efficient and reliable services.

In 2024, Republic Services achieved a customer satisfaction rate of 92%, reflecting its dedication to meeting and exceeding customer expectations.

Integrity

Integrity is a cornerstone of Republic Services' ethical framework. The company is committed to conducting business with the highest standards of honesty, transparency, and ethical conduct. This includes adhering to all applicable laws and regulations, maintaining open and honest communication with stakeholders, and promoting a culture of accountability and ethical decision-making.

Republic Services upholds integrity through:

• Ethical Conduct: Adhering to the highest ethical standards in all business dealings.
• Transparency: Maintaining open and honest communication with stakeholders.
• Accountability: Promoting a culture of accountability and ethical decision-making.

In 2024, Republic Services conducted 100% of its employee ethics training programs, reinforcing its commitment to ethical conduct across the organization.

Respect

Respect is a fundamental value at Republic Services. The company fosters a diverse and inclusive workplace where all employees are treated with dignity and respect. This includes promoting equal opportunities, valuing different perspectives, and creating a supportive environment where everyone can thrive. Respect extends to the communities Republic Services serves, with the company actively engaging in initiatives that benefit and support local areas.

Republic Services shows respect through:

• Diversity and Inclusion: Promoting a diverse and inclusive workplace where all employees are valued.
• Equal Opportunities: Providing equal opportunities for all employees to grow and succeed.
• Community Engagement: Actively engaging in initiatives that benefit and support local communities.

In 2024, Republic Services increased its investment in community engagement programs by 20%, demonstrating its commitment to supporting the communities it serves.

Commitment

Commitment is a driving force behind Republic Services' success. The company is dedicated to achieving its mission of providing simple solutions and protecting the planet through sustainable waste management practices. This involves investing in innovative technologies, promoting environmental stewardship, and working collaboratively with customers and communities to achieve shared goals. Republic Services is committed to continuous improvement and delivering exceptional value to its stakeholders.

Republic Services demonstrates commitment through:

• Sustainable Practices: Implementing sustainable waste management practices to protect the planet.
• Innovative Technologies: Investing in innovative technologies to improve efficiency and reduce environmental impact.
• Collaboration: Working collaboratively with customers and communities to achieve shared goals.

In 2024, Republic Services invested $50 million in renewable energy projects, furthering its commitment to environmental sustainability.