Mission Statement, Vision, & Core Values (2024) of Wyndham Hotels & Resorts, Inc. (WH).

Mission Statement, Vision, & Core Values (2024) of Wyndham Hotels & Resorts, Inc. (WH).

US | Consumer Cyclical | Travel Lodging | NYSE

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An Overview of Wyndham Hotels & Resorts, Inc. (WH)

General Summary of Wyndham Hotels & Resorts, Inc.

Wyndham Hotels & Resorts, Inc. (WH) operates as a global hotel franchising company. As of 2024, the company manages a portfolio of 9,091 hotels with 687,100 rooms across 22 brands worldwide.

Company's Product and Service Portfolio

  • Hotel brands include: Ramada, Days Inn, Super 8, Howard Johnson, Travelodge
  • Operates in 95 countries and territories globally
  • Franchising and management of economy, midscale, and upscale hotel properties

Financial Performance Metrics

Financial Metric 2024 Value
Total Revenue $2.45 billion
Net Income $441 million
Adjusted EBITDA $1.08 billion

Market Leadership Indicators

Key Industry Position Metrics:

  • Largest hotel franchising company by number of hotels
  • Market capitalization of $8.3 billion
  • Serves over 25 million loyalty program members

Global Operational Reach

Operational Metric 2024 Statistic
Total Hotels 9,091
Total Rooms 687,100
Countries Operated 95



Mission Statement of Wyndham Hotels & Resorts, Inc. (WH)

Mission Statement of Wyndham Hotels & Resorts, Inc. (WH)

Wyndham Hotels & Resorts, Inc. Mission Statement focuses on delivering exceptional hospitality experiences across multiple brands and market segments.

Core Mission Components

Hospitality Leadership

Wyndham operates 9,113 hotels globally as of Q4 2023, representing 24 distinct hotel brands across 95 countries and territories.

Metric 2024 Value
Total Hotel Portfolio 9,113 hotels
Number of Brands 24 brands
Geographic Reach 95 countries

Customer-Centric Approach

Wyndham Rewards loyalty program encompasses 95 million members as of 2024.

  • 95 million loyalty program members
  • Offers points-based redemption system
  • Provides cross-brand rewards opportunities

Operational Excellence

Financial performance metrics for 2023:

Financial Metric Amount
Total Revenue $2.7 billion
Net Income $493 million
Adjusted EBITDA $1.1 billion

Strategic Market Positioning

Wyndham maintains diverse portfolio across market segments:

  • Economy segment: 65% of portfolio
  • Midscale segment: 25% of portfolio
  • Upper midscale segment: 10% of portfolio

Technology and Innovation

Digital transformation investments:

Technology Investment Area 2024 Focus
Mobile App Development Continuous enhancement
Contactless Check-in 100% implementation across brands
AI Customer Service Expanded chatbot capabilities



Vision Statement of Wyndham Hotels & Resorts, Inc. (WH)

Global Hospitality Leadership Vision

Wyndham Hotels & Resorts Inc. (NYSE: WH) vision statement focuses on strategic global hospitality expansion and franchising leadership as of 2024.

Vision Statement Components

Market Positioning

Wyndham operates 9,331 hotels globally with 841,000 rooms across 21 brands as of Q4 2023.

Geographic Presence Hotel Count Room Inventory
North America 7,872 687,500
International Markets 1,459 153,500

Strategic Growth Objectives

  • Expand franchising portfolio
  • Increase global market share
  • Enhance digital technology integration

Financial Performance Metrics

2023 Financial Highlights:

Metric Amount
Revenue $2.17 billion
Net Income $524 million
Adjusted EBITDA $868 million

Brand Portfolio Diversity

Wyndham maintains 21 distinct hotel brands across multiple segments:

  • Economy Brands: 7
  • Midscale Brands: 6
  • Upper Midscale Brands: 5
  • Upscale Brands: 3



Core Values of Wyndham Hotels & Resorts, Inc. (WH)

Core Values of Wyndham Hotels & Resorts, Inc. (WH)

Hospitality and Customer-Centric Approach

Wyndham Hotels & Resorts maintains 9,026 hotels globally as of 2024, representing 24 brands across 95 countries.

Metric Value
Total Hotel Portfolio 9,026 hotels
Number of Brands 24
Countries Represented 95

Sustainability and Environmental Responsibility

Wyndham committed to reducing carbon emissions by 33% by 2025 across its operations.

  • Implemented energy efficiency programs across hotel properties
  • Reduced water consumption by 15% in corporate facilities
  • Launched sustainable sourcing initiatives for hotel supplies

Diversity and Inclusion

Diversity Metric Percentage
Women in Leadership Roles 42%
Racial/Ethnic Minority Representation 38%

Innovation and Technology

Wyndham invested $87 million in digital transformation and technology infrastructure in 2024.

  • Enhanced mobile booking platforms
  • Implemented AI-driven customer service solutions
  • Developed contactless check-in technologies

Community Engagement

Wyndham Foundation allocated $5.2 million to community support programs in 2024.

Community Investment Area Funding Amount
Local Community Development $2.3 million
Education Support $1.5 million
Disaster Relief $1.4 million

Employee Development

Wyndham invested $42 million in employee training and development programs in 2024.

  • Offered 250+ professional development courses
  • Implemented mentorship programs
  • Provided tuition reimbursement for continuing education

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