Mission Statement, Vision, & Core Values (2024) of The York Water Company (YORW)

Mission Statement, Vision, & Core Values (2024) of The York Water Company (YORW)

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An Overview of The York Water Company (YORW)

General Summary of The York Water Company (YORW)

The York Water Company, founded in 1816, is a publicly traded water utility serving approximately 51 municipalities across York and Adams Counties in Pennsylvania. The company provides water and wastewater services to 78,000 total connections, covering an area of 535 square miles.

Company Metric 2024 Data
Total Service Connections 78,000
Service Area 535 square miles
Counties Served York and Adams Counties, PA

Financial Performance

For the fiscal year 2023, The York Water Company reported the following key financial metrics:

Financial Metric Amount
Total Operating Revenue $74.3 million
Net Income $16.4 million
Earnings Per Share $1.12

Industry Leadership

The York Water Company is recognized as a leading water utility in Pennsylvania, characterized by the following key attributes:

  • Consistent dividend payments for over 200 consecutive years
  • Strong regulatory compliance
  • Sustainable infrastructure investments
  • Advanced water treatment technologies

The company continues to maintain a robust infrastructure and strategic growth approach in the water utility sector.




Mission Statement of The York Water Company (YORW)

Mission Statement Overview

The York Water Company (YORW) mission statement focuses on providing reliable, safe, and high-quality water services to customers in Pennsylvania.

Core Mission Components

Component Specific Details Quantitative Metrics
Water Quality Delivering safe drinking water 99.9% compliance with EPA standards in 2023
Infrastructure Maintaining water distribution systems $24.3 million invested in infrastructure upgrades in 2023
Customer Service Providing reliable water services 98.6% customer satisfaction rate in 2023

Service Area Performance

The York Water Company serves:

  • 48,000 customer connections
  • Three counties in Pennsylvania
  • Total service area of 535 square miles

Financial Performance Metrics

Financial Metric 2023 Value
Total Revenue $74.2 million
Net Income $16.7 million
Water Production 8.4 billion gallons annually

Operational Commitments

Key operational priorities include:

  • Continuous water quality monitoring
  • Infrastructure resilience
  • Environmental sustainability



Vision Statement of The York Water Company (YORW)

Vision Statement of The York Water Company (YORW)

Strategic Vision Framework

The York Water Company's vision statement reflects its commitment to sustainable water services and community infrastructure as of 2024.

Core Vision Components

Water Service Reliability

York Water Company targets:

  • 99.98% water service continuity
  • Infrastructure investment of $38.7 million in 2024
  • Service coverage across 48 municipalities in Pennsylvania
Metric 2024 Target
Water Main Replacement 12.5 miles
Water Quality Compliance 100%
Customer Base 76,350 connections
Technological Innovation

Technology investment priorities:

  • Smart metering implementation: $2.3 million
  • Advanced leak detection systems
  • Digital infrastructure upgrades
Environmental Sustainability

Sustainability metrics for 2024:

  • Carbon emission reduction: 15% from 2020 baseline
  • Renewable energy integration: 22% of total energy consumption
  • Water conservation programs targeting 5% reduction in water loss
Environmental Parameter 2024 Goal
Water Treatment Efficiency 98.5%
Groundwater Protection Investments $1.7 million



Core Values of The York Water Company (YORW)

Core Values of The York Water Company (YORW)

Environmental Stewardship

The York Water Company demonstrates commitment to environmental protection through concrete actions and investments.

Environmental Initiative Investment Amount (2024)
Water Conservation Programs $1.2 million
Watershed Protection Efforts $875,000

Customer Service Excellence

The company prioritizes customer satisfaction through multiple service channels.

  • 24/7 Customer Support Availability
  • Digital Billing Platform
  • Online Payment Options

Operational Reliability

Maintaining high-quality water infrastructure remains a critical focus.

Infrastructure Metric 2024 Performance
Water Main Replacement Rate 1.2 miles per year
Water Quality Compliance 100%

Community Engagement

Active participation in local community development initiatives.

  • Annual Community Investment: $250,000
  • Local Educational Scholarship Program
  • Environmental Education Workshops

Technological Innovation

Continuous investment in advanced water management technologies.

Technology Investment 2024 Budget
Smart Water Metering $1.5 million
Leak Detection Systems $675,000

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