easyJet plc (EZJ.L) Bundle
Founded in 1995, easyJet plc has grown into a British low-cost powerhouse listed on the London Stock Exchange and a constituent of the FTSE 100, operating domestic and international scheduled services on 927 routes across more than 34 countries while its fleet of 355 aircraft now serves 1,207 routes across 38 countries and 164 airports; employing roughly 13,000 people, the airline carried over 69.7 million passengers in 2022 and anchors its strategy in a clear mission - 'Our mission is to make low-cost travel easy and connect people to what they love' - and a customer-first vision - 'Seamlessly connecting Europe with the warmest welcome in the sky' - both of which are animated by core values that prioritize Safety, Simplicity, One Team, Integrity, Passion and a Pioneering spirit to keep travel affordable, efficient and welcoming.
easyJet plc (EZJ.L) Intro
Overview
- easyJet plc is a British multinational low-cost airline group headquartered at London Luton Airport.
- Established in 1995, easyJet operates domestic and international scheduled services across Europe and beyond.
- The company is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.
| Metric | Value |
|---|---|
| Fleet size | 355 aircraft |
| Routes (reported figures) | 927 routes (one disclosure) / 1,207 routes (operational disclosure) |
| Countries served | More than 34 countries / 38 countries (operational) |
| Airports served | 164 airports |
| Passengers carried (2022) | 69.7 million |
| Employees | Approximately 13,000 (primarily UK-based) |
| Stock listing | London Stock Exchange (FTSE 100 constituent) |
Mission
- Make travel easy, affordable and accessible for leisure and business travellers across Europe.
- Operate a reliable, low-cost network while delivering strong returns to shareholders.
- Prioritise operational efficiency and route density to keep fares competitive.
Vision
- Be Europe's leading low-cost carrier by market share, customer satisfaction and sustainable growth.
- Grow network connectivity across key short- and medium-haul markets while maintaining low unit costs.
- Lead in responsible aviation practices and decarbonisation for the short-haul sector.
Core values and strategic priorities
- Customer focus: simple fares, punctuality and easy booking/boarding experiences.
- Cost discipline: relentless focus on unit cost control, fleet commonality and efficient turnaround times.
- Network optimisation: high-frequency routes, airport partnerships and seasonal capacity management.
- Safety and regulatory compliance: robust operational safety standards across all bases.
- Sustainability: investment in fuel efficiency, fleet renewal and carbon reduction initiatives consistent with industry targets.
- People and culture: attract and retain operational staff and crew through training, safety culture and engagement.
Performance levers and KPIs commonly used by easyJet
- Available seat kilometres (ASKs) and revenue passenger kilometres (RPKs).
- Passenger numbers and load factor (percentage of seats filled).
- Cost per seat (or unit cost) and ancillary revenue per passenger.
- On-time performance, cancellation rates and customer satisfaction scores.
- Carbon intensity metrics (CO2 per passenger kilometre) and fleet fuel burn.
Investor context
- easyJet's low-cost model and fleet scale (355 aircraft) underpin its competitive position as the second-largest budget airline in Europe by passengers in 2022 (69.7 million).
- Network breadth (927-1,207 routes across 34-38 countries and 164 airports) supports route flexibility and revenue diversification.
- Human capital (~13,000 employees) and FTSE 100 listing reflect the company's market significance and governance scrutiny.
Further reading
Exploring easyJet plc Investor Profile: Who's Buying and Why?easyJet plc (EZJ.L) - Overview
Mission Statement
"Our mission is to make low-cost travel easy and connect people to what they love." This succinct pledge underpins easyJet's strategy to deliver affordable, accessible travel while focusing on customer experience and emotional connection.
- Emphasis on low-cost travel: positions easyJet in the short-haul value segment, competing on unit cost and network density.
- Customer-centric phrasing: "connect people to what they love" drives investments in route choice, punctuality, and digital experience.
- Consistency over time: the mission has remained stable since the airline's founding, guiding fleet, pricing and distribution decisions.
- Strategic alignment: mission shapes capacity planning, ancillary revenue strategies, and partnerships (e.g., airports and ground handlers).
Vision
easyJet's vision translates the mission into longer-term ambition: to be Europe's leading low-fare carrier for short-haul travel, recognized for simplicity, reliability, and sustainable growth.
- Network density: focus on high-frequency routes between primary and secondary European airports to maximize aircraft utilization.
- Digital-first experience: continuous improvement of mobile/web booking, ancillary upsells, and contactless airport flows.
- Sustainability leadership: fleet renewal, operational efficiency and carbon reduction targets integrated into growth planning.
Core Values
- Affordability - Competitive base fares and transparent ancillaries to keep travel accessible.
- Reliability - Punctual operations, robust recovery plans, and consistent on-time performance metrics.
- Customer focus - Simplicity in booking and boarding; customer service oriented to keep loyalty high.
- Efficiency - High aircraft utilization, point-to-point scheduling, and low unit costs per seat.
- Responsibility - Commitment to reducing environmental impact, safety-first culture, and community engagement.
Key operational and financial snapshot (selected metrics)
| Metric | Value (most recent reported) | Notes / Context |
|---|---|---|
| Passengers carried (annual) | ~86 million | Post-pandemic recovery approaching pre-COVID volumes on core short-haul network |
| Fleet size | ~330 aircraft | Primarily A320-family; fleet mix and utilization central to unit-cost control |
| Annual group revenue | £6.3 billion | Driven by base fares and ancillary sales (bags, seat selection, flexibility) |
| Operating margin | ~6-8% | Reflects network density benefits and cost-control initiatives |
| Net debt / (cash) | ~£1.1 billion net debt | Balance sheet strengthened after pandemic; liquidity remains a strategic priority |
| Market capitalization (approx.) | £4-5 billion | Subject to market movements; indicative of investor confidence in recovery |
| Unit cost ex-fuel (CASK ex-fuel) | ~4.5-5.5 pence | Key performance metric used to benchmark against peers |
| CO2 per passenger km | ~60-75 g CO2/pax·km | Improvement target via fleet renewal, load factor optimization and SAF trials |
How the mission shapes corporate decisions
- Pricing architecture: base fares kept low while monetizing ancillaries to preserve accessibility and yield.
- Network planning: focus on high-frequency point-to-point routes that connect leisure and short business travel needs.
- Fleet strategy: standardization on A320-family to lower maintenance and training costs and accelerate fuel-efficiency gains.
- Customer product: investments in easyJet's app, check-in simplicity, and controlled ancillary portfolio to enhance the "connect people to what they love" promise.
- Sustainability investments: targets for emissions reduction inform fleet renewals and operational initiatives without compromising affordability.
For further investor-focused detail and ownership trends, see: Exploring easyJet plc Investor Profile: Who's Buying and Why?
easyJet plc (EZJ.L) Mission Statement
easyJet's vision - 'Seamlessly connecting Europe with the warmest welcome in the sky.' - frames a customer-first, operationally efficient strategy that guides the airline's mission and daily decisions. The vision signals three linked priorities: network connectivity across Europe, frictionless end-to-end travel, and a hospitality-led customer experience that builds loyalty.- Seamless connectivity: prioritising high-frequency point-to-point routes and easy connections across primary and secondary European airports.
- Operational reliability: focused investments in punctuality, quick turnarounds, and digital touchpoints to reduce traveler friction.
- Warm hospitality in the sky: service standards, crew training, and onboard product choices intended to deliver a friendly, recognisable easyJet experience.
- Route and network expansion across Europe to capture leisure and short-haul business travel demand.
- Fleet commonality and utilisation improvements to lower unit costs and increase schedule resilience.
- Customer experience investments - digital check-in, mobile app, seat and baggage options - to make travel smoother and more predictable.
- Brand warmth initiatives: training programmes and service metrics to align onboard and ground staff behaviours with the "warmest welcome" promise.
| Metric | Value (latest reported / approx.) |
|---|---|
| Annual passengers carried | ~70-75 million |
| Fleet size (aircraft) | ~300 Airbus A319/A320/A321 family |
| Routes served | ~1,000+ city pairs across Europe |
| Annual revenue | ~£5-6.5 billion |
| Reported employees | ~13,000-15,000 |
| Market presence | Primary markets: UK, Germany, Italy, Spain, France |
- Customer focus - measurable through Net Promoter Score and on-time/regularity metrics.
- Efficiency - reflected in unit costs, aircraft utilisation, and fast turnarounds.
- Safety and compliance - central to crew training, maintenance regimes, and regulatory reporting.
- Sustainability - fleet renewal, carbon reduction targets, and offsetting/investments in SAF and operational efficiencies.
easyJet plc (EZJ.L) Vision Statement
easyJet's vision centers on making travel easy, affordable and sustainable for millions across Europe while maintaining rigorous safety and operational discipline. The company's forward-looking goals tie closely to its mission and core values, driving fleet strategy, route optimisation, digital innovation and decarbonisation commitments.
- Safety: 'We never compromise on safety.' - embedded in aircraft maintenance, pilot training and regulatory compliance across a fleet that operates to stringent EASA and UK CAA standards.
- Simplicity: 'We cut out the things that don't matter to keep us lean and make it easy.' - product and process design focused on low fares, straightforward ancillaries and efficient turnarounds.
- One Team: 'Together we'll always find a way.' - cross-functional coordination across flight operations, ground services, retail and customer care to optimise punctuality and recovery.
- Integrity: 'We stand by our word and do what we say.' - transparent customer communications, regulatory reporting and governance practices as a FTSE 250 airline.
- Passion: 'We have a passion for our customers, our people and the work we do.' - people development, frontline empowerment and customer-focused service metrics.
- Pioneering: 'We challenge to find new ways to make travel easy and affordable.' - continuous product innovation (digital check-in, dynamic pricing) and investments in lower-emission technologies.
Key strategic pillars translate the vision into measurable objectives: network densification from primary bases, continued fleet renewal to A320neo family (improving fuel burn ~15-20% vs older types), revenue per seat optimisation and growing ancillary revenue streams.
| Metric (approx.) | Figure | Context / Relevance |
|---|---|---|
| Passengers carried (annual) | ~75-95 million | Scale-driven unit costs and network connectivity; target to regain and exceed pre‑pandemic levels |
| Fleet size | ~330 aircraft | Mix shifting to A320neo family to reduce fuel burn and CO2 per seat |
| Annual group revenue | ~£6-7 billion | Main revenue from ticket sales and growing ancillary services |
| Employees | ~13,000-15,000 | Operational workforce across pilots, crew, engineering and customer support |
| Carbon reduction target | Net zero by 2050 (operational emissions) | Investments in SAF, fleet renewal and operational efficiencies |
Operational KPIs supporting the vision include on‑time performance, CASK (cost per available seat kilometre), RASK (revenue per available seat kilometre) and ancillary revenue per passenger. Governance and investor engagement drive accountability for these metrics - see further investor analysis here: Exploring easyJet plc Investor Profile: Who's Buying and Why?
- Short-term priorities: restore network frequency, reduce disruption, manage fuel and input-cost volatility.
- Medium-term priorities: accelerate A320neo deliveries, grow high-margin ancillaries, expand digital retailing.
- Long-term priorities: decarbonise operations, maintain cost leadership and preserve a customer-centric low-fare model.

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