Arrow Financial Corporation (AROW): History, Ownership, Mission, How It Works & Makes Money

Arrow Financial Corporation (AROW): History, Ownership, Mission, How It Works & Makes Money

US | Financial Services | Banks - Regional | NASDAQ

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Arrow Financial Corporation (AROW) just reported a Q3 2025 net income of $12.8 million-but what does a regional financial services provider with $4.4 billion in assets really offer sophisticated investors right now? You're looking for stability and growth, and the company's recent operational unification, successfully completed in July 2025, is defintely a key factor in their impressive almost 20% growth in quarterly earnings per share. This isn't just a community bank story; it's a case study in how strategic consolidation translates into tangible shareholder value, which is why analysts project a $2.65 full-year EPS for 2025.

Arrow Financial Corporation (AROW) History

You're looking for the bedrock of Arrow Financial Corporation, and it's a story of deep local roots evolving into a unified, publicly-traded entity. The corporation itself is a relatively modern construct, a bank holding company (BHC) designed to manage multiple financial subsidiaries, but its core banking history goes back over a century and a half. This dual timeline-the 1851 founding of a local bank and the 1983 corporate formation-is key to understanding its current strategy.

Given Company's Founding Timeline

Year established

Arrow Financial Corporation was formally incorporated in 1983 in New York State as the bank holding company. However, its primary banking subsidiary, Glens Falls National Bank and Trust Company, traces its origin back to 1851.

Original location

The company has always maintained its headquarters in Glens Falls, New York.

Founding team members

As a bank holding company formed around established institutions, the corporation's founding is more a structural event than a startup story with a small founding team. The current leadership, which drove the recent transformative unification, includes President and CEO David S. DeMarco. He and the executive team have steered the company through its most significant recent changes, including the creation of Arrow Bank National Association.

Initial capital/funding

Specific initial capital figures for the 1983 incorporation are not public, but the BHC was formed to oversee and manage the assets of its established banking subsidiaries. As of March 31, 2025, the corporation reported total assets of approximately $4.4 billion.

Given Company's Evolution Milestones

Year Key Event Significance
1851 Founding of Glens Falls National Bank and Trust Company. Established the deep, original banking roots and community presence in upstate New York.
1983 Arrow Financial Corporation incorporated. Created the bank holding company structure (BHC) to manage and grow the family of companies, including the banks.
1988 Saratoga National Bank and Trust Company formed. Expanded the geographic footprint and brand reach into the Saratoga region as a separate affiliate bank.
August 2024 Acquisition of a Berkshire Bank branch in Whitehall. Demonstrated a clear strategy for growth through targeted branch acquisitions and market expansion.
January 2025 Unification of the two banking subsidiaries and rebranding to Arrow Bank National Association. A critical strategic move to simplify the corporate brand and strengthen market presence under a single, recognizable name.
July 2025 Completion of core banking system conversion and operational merger. Finalized the unification, leading to projected operational efficiencies and improved customer experience.

Given Company's Transformative Moments

The biggest recent shift is the 2025 unification, a move that fundamentally changes how the company operates and presents itself to the market. Honestly, running two separate bank brands-Glens Falls National Bank and Saratoga National Bank-under one holding company was creating unnecessary friction and cost. Exploring Arrow Financial Corporation (AROW) Investor Profile: Who's Buying and Why?

The decision to merge the two banks into a single entity, Arrow Bank National Association, and consolidate systems was a clear, actionable plan to boost efficiency and growth. Here's the quick math on the impact:

  • The company incurred approximately $1.1 million in non-core unification costs in the second quarter of 2025 alone, which shows the scale of the system conversion.
  • Despite these one-time costs, Net Income for Q2 2025 was $10.8 million, a significant jump from $6.3 million in Q1 2025, showing the underlying core profitability was improving even during the transition.
  • The strategic goal was to eliminate the need for two sets of marketing materials, financial statements, and core systems, which should defintely lower long-term operating expenses.

This unification solidifies the company's position as a premier community bank with approximately $4.4 billion in assets, operating 38 branches across northeastern New York. The move is a clear signal to investors that management is focused on operational discipline and a stronger, single brand identity for future growth in the Capital Region.

Arrow Financial Corporation (AROW) Ownership Structure

Arrow Financial Corporation is a publicly traded financial holding company, listed on the NASDAQ stock exchange under the ticker AROW. This means its ownership is dispersed among a wide range of public shareholders, not concentrated in a single private entity or family.

The company's decision-making structure is heavily influenced by a balance between institutional money managers and a large base of individual investors, with no single party holding a majority interest. The current market capitalization for the company is approximately $503.95 million, as of November 2025.

Arrow Financial Corporation's Current Status

Arrow Financial Corporation is a publicly-held company whose shares trade actively on the NASDAQ. Being public mandates a high degree of regulatory transparency, including regular filings with the Securities and Exchange Commission (SEC), which is how we get a clear picture of its ownership and financial health.

For investors, this public status provides liquidity, but it also means the company's strategy must constantly satisfy a diverse group of stakeholders, from large institutional funds to smaller retail investors. If you want to dive deeper into the company's long-term direction, you should review its Mission Statement, Vision, & Core Values of Arrow Financial Corporation (AROW).

Arrow Financial Corporation's Ownership Breakdown

The ownership structure is quite fragmented, which is typical for a regional bank holding company, but it's notable how much sway individual investors still hold. Institutional investors and individual investors collectively own the vast majority of the company. Here's the quick math on who holds the shares as of November 2025:

Shareholder Type Ownership, % Notes
Institutional Investors 46.71% Includes major firms like Vanguard Group and JPMorgan Chase & Co.
Individual/Retail Investors ~45.0% This group holds the 'lion's share' and collectively has a significant say in management.
Insiders (Executives & Directors) ~3.3% Represents approximately $16 million of the company's value, showing management's direct stake.

The remaining small percentage is held by other entities, but the key takeaway is that institutional and individual shareholders drive the company's stock price and governance. Insiders, like Director Daniel James White, have been buying shares recently, which is defintely a positive signal of alignment.

Arrow Financial Corporation's Leadership

The company is steered by an executive team with a relatively short average tenure of 1.8 years, suggesting a new management cycle, though the Board of Directors is quite experienced at an 8.8-year average tenure. This mix gives you fresh operational leadership backed by seasoned governance.

The key leaders, as of November 2025, are:

  • David S. DeMarco: President and Chief Executive Officer (CEO). His total yearly compensation is $1.23 million, and he directly owns about 0.27% of the company's shares.
  • Penko K. Ivanov: Senior Executive Vice President, Chief Financial Officer (CFO), Treasurer, and Chief Accounting Officer (CAO). He recently bought 10,922 shares of stock.
  • Tenée R. Casaccio, AIA: Chair of the Board of Directors.
  • Marc Yrsha: Senior Executive Vice President and Chief Banking Officer.
  • Michael Jacobs: Executive Vice President and Chief Information Officer (CIO).
  • Brooke M. Pancoe: Executive Vice President and Chief Human Resources Officer (CHRO).

You can see the board's experience provides a critical check on the newer executive team, which is important for a financial institution navigating a complex regulatory environment. Finance: look into the recent insider buying trends to gauge management confidence.

Arrow Financial Corporation (AROW) Mission and Values

Arrow Financial Corporation's core purpose goes beyond quarterly earnings, focusing instead on strengthening financial lives within its communities and building long-term relationships with all stakeholders. This dual focus on community well-being and consistent shareholder value is the bedrock of their conservative business model.

Arrow Financial Corporation's Core Purpose

You need to know what drives the company's decision-making, especially after unifying its banking subsidiaries into Arrow Bank National Association (Arrow Bank) in January 2025. This move, while simplifying operations, reaffirmed their commitment to local, personalized service.

Official mission statement

The mission statement is the company's reason for existence, defining its daily work through a lens of collective action. It clearly states the intent to improve financial health across its operating footprint.

  • To strengthen financial lives within our communities through the power of care, capability, commitment and collaboration.

Here's the quick math on their community commitment: In 2024, the company and its employees donated a combined total of $776,051 to local organizations, plus team members contributed over 11,902 volunteer hours. That's a defintely tangible investment in their operating region.

Vision statement

The vision statement maps out where Arrow Financial Corporation wants to be tomorrow, emphasizing enduring connections over transactional gains. It's all about building trust that lasts.

  • To build meaningful and long-lasting relationships with our customers, employees and shareholders.

What this estimate hides is the value of stability; the company had total assets of approximately $4.4 billion as of January 2025, which gives them the scale to deliver on this vision of long-term partnership.

Arrow Financial Corporation slogan/tagline

While the company has used the trademarked phrase 'From Point A to Anywhere,' the most current, relevant language stems from the 2025 bank unification, which serves as a powerful, plain-English summary of their value proposition.

  • Same Great People. Same Trusted Services. New Name.

This message is crucial for investors because it signals continuity and stability, even as the brand evolves. You can dive deeper into these guiding principles and how they affect strategy here: Mission Statement, Vision, & Core Values of Arrow Financial Corporation (AROW).

Arrow Financial Corporation (AROW) How It Works

Arrow Financial Corporation operates as a bank holding company, generating value primarily through net interest income (NII)-the difference between interest earned on its loan portfolio and interest paid on customer deposits. It functions as a community-focused regional bank, consolidating its operations under the unified Arrow Bank brand in July 2025 to drive efficiency and a better customer experience.

Arrow Financial Corporation's Product/Service Portfolio

The company's offerings are a standard mix of commercial, consumer, and wealth management services, all focused on the upstate New York market.

Product/Service Target Market Key Features
Commercial & Real Estate Lending Small- to Mid-Sized Businesses in Upstate NY Term loans, lines of credit, and commercial real estate financing for purchases, refinancing, and expansion.
Residential & Consumer Lending Individuals and Families in the Northeast New York Region Mortgage loans, home equity lines of credit (HELOCs), and consumer loans for personal use.
Deposit Products (Checking, Savings, CDs) Individuals, Businesses, and Municipalities Demand deposits, interest-bearing checking, savings, and time deposits (Certificates of Deposit) that serve as the primary funding source.
Wealth Management & Trust Services High-Net-Worth Individuals and Institutional Clients Investment management, financial planning, and trust administration, generating non-interest fee income.

Arrow Financial Corporation's Operational Framework

Arrow's value creation process is straightforward: attract low-cost deposits and deploy that capital into higher-yielding loans and investments, mostly within its local operating area. That's the core of any bank. The company's major operational step in 2025 was the successful unification of its banking subsidiaries, Glens Falls National Bank and Trust Company and Saratoga National Bank and Trust Company, under a single core platform in July 2025.

This unification is defintely a big deal because it streamlines operations, which should cut costs and improve service. The process incurred non-core unification costs of approximately $0.6 million in Q1 2025 and an additional $1.1 million in Q2 2025, but the long-term goal is operational efficiency.

  • Funding: Secure stable, low-cost funding primarily through deposits from the local community.
  • Deployment: Allocate capital to a diversified loan portfolio (commercial, residential, consumer) and investment securities.
  • Risk Management: Maintain a robust credit evaluation process, with net charge-offs at a very low 0.06% of total loans for the quarter ending March 31, 2025.
  • Revenue Generation: Earn interest income from loans, which is the largest revenue source, and non-interest income from service charges, fees, and wealth management. The company's trailing twelve months revenue as of Q3 2025 was $146.82 million.

Here's the quick math: The company's net interest income for Q3 2025 was $34.1 million, showing the strong margin performance post-unification. You can find a deeper dive into these metrics in Breaking Down Arrow Financial Corporation (AROW) Financial Health: Key Insights for Investors.

Arrow Financial Corporation's Strategic Advantages

The company's market success comes from its deep entrenchment in a specific geographic area, allowing it to compete effectively against larger, national institutions that often overlook these smaller markets.

  • Geographic Focus: Concentration in northeastern New York State, from Albany to the Canadian border, fosters strong local relationships and market knowledge.
  • Conservative Model: A long-standing, conservative business model has resulted in a strong regulatory capital position, with a Common Equity Tier 1 Capital Ratio of 12.59% as of March 31, 2025.
  • Dividend Record: A history of 28 consecutive years of dividend increases signals financial stability and commitment to shareholder returns.
  • Operational Unity: The 2025 unification into a single bank platform is expected to create long-term operational efficiencies and a single, recognizable brand, which is crucial for a regional player.

What this estimate hides is the ongoing execution risk of fully realizing the cost savings from the 2025 system conversion, but the initial financial results, like the Q3 2025 net income of $12.8 million, suggest the strategy is working.

Arrow Financial Corporation (AROW) How It Makes Money

Arrow Financial Corporation primarily makes money by acting as a financial intermediary-taking in deposits and using those funds to originate loans and purchase securities, generating a substantial net interest income. A smaller, but growing, portion of its revenue comes from non-interest activities like wealth management fees and service charges.

The core of the business is the spread between the interest earned on its assets (loans and investments) and the interest paid on its liabilities (deposits and borrowings), which is measured by its net interest margin (NIM).

Arrow Financial Corporation's Revenue Breakdown

For the third quarter of 2025, Arrow Financial reported total gross revenue of approximately $62.3 million, reflecting the two main operational streams of a bank holding company.

Revenue Stream % of Total (Q3 2025) Growth Trend (QoQ)
Interest and Dividend Income (Gross) 86.04% Increasing
Non-Interest Income (Fees, Wealth Management, etc.) 13.96% Increasing

Here's the quick math: Interest and Dividend Income was $53.6 million, and Non-Interest Income was $8.7 million for Q3 2025. The largest stream, Interest and Dividend Income, drove a record net interest income of $34.1 million, up 4.9% from the prior quarter. That's the engine of the business.

Business Economics

Arrow Financial operates as a community bank holding company, and its economic fundamentals are tied to the local economy of northeastern New York State, from Albany to the Canadian border. The company's profitability is highly sensitive to interest rate movements, a key factor you must watch.

  • Net Interest Margin (NIM): The NIM, on a fully tax-equivalent (FTE) basis, reached 3.24% in Q3 2025, up from 3.16% in Q2 2025. This expansion shows effective management of deposit costs relative to loan yields.
  • Liability-Sensitive Position: The company is strategically positioned as liability-sensitive, meaning its funding costs should fall faster than its loan yields when the Federal Reserve cuts rates. With the Fed enacting rate cuts late in Q3 2025 and again in late October 2025, this positioning is expected to boost net interest income further.
  • Fee Income Diversification: Non-interest income is crucial for stability, and it improved in Q3 2025, driven by increases in wealth management revenue due to overall market performance and higher interchange fees from card usage. This diversification helps smooth out earnings when lending slows.
  • Pricing Strategy: Loan pricing is competitive but disciplined, focused on the credit quality of the upstate New York loan portfolio, which is diversified across commercial, commercial real estate, consumer, and residential loans.

The successful system conversion and operational merger completed in July 2025, despite incurring final unification costs of $600 thousand in Q3 2025, is expected to drive future operational efficiencies and cost control. Review the Mission Statement, Vision, & Core Values of Arrow Financial Corporation (AROW). to understand their long-term community-focused strategy.

Arrow Financial Corporation's Financial Performance

The Q3 2025 results show a clear upward trajectory in core profitability, signaling a strong recovery and operational efficiency following the bank unification effort. The earnings per share (EPS) increased by almost 20% from the prior quarter.

  • Net Income and EPS: Net income for Q3 2025 was $12.8 million, a significant jump from $10.8 million in Q2 2025. This translated to diluted earnings per share of $0.77.
  • Asset Quality: Return on Average Assets (ROA) improved by 16 basis points (bps) to 1.16% in Q3 2025, a strong indicator of efficient asset utilization.
  • Capital Strength: The company maintains a robust balance sheet, with a debt-to-equity ratio of 0.08, indicating minimal leverage. Total stockholders' equity at March 31, 2025, was $404.4 million.
  • Shareholder Value: Arrow Financial declared a quarterly cash dividend of $0.29 per share, payable in November 2025, supported by the strong earnings. The tangible book value per share grew to $23.85, representing more than 10% annualized growth.

What this estimate hides is the potential impact of commercial real estate (CRE) exposure, which is a near-term risk for all regional banks. Arrow Financial did recognize a specific reserve of $3.75 million in Q1 2025 related to a CRE loan participation, but management believes the overall credit quality remains defintely strong. Finance: Monitor the non-performing asset ratio in the Q4 2025 report for any further CRE-related stress.

Arrow Financial Corporation (AROW) Market Position & Future Outlook

Arrow Financial Corporation is positioned as a resilient, hyper-local regional bank focusing on operational efficiency and targeted growth, even as it navigates the ongoing commercial real estate (CRE) cycle. The company is projected to post strong full-year 2025 earnings per share (EPS) of approximately $2.70, driven by improved net interest margins and the consolidation of its banking subsidiaries.

Competitive Landscape

In the regional banking space, especially across Upstate New York, Arrow Financial Corporation competes on local service and stability against larger, more diversified players. Its market capitalization of around $504.86 million as of November 2025 places it firmly in the small-cap regional bank category.

Company Market Share, % (Estimated Regional) Key Advantage
Arrow Financial Corporation 3.5% Deep-rooted community focus; 28-year dividend growth history.
Tompkins Financial (TMP) 5.0% Broader regional footprint; Diversified revenue from wealth management and insurance.
NBT Bancorp Inc. (NBTB) 7.5% Larger asset base; Stronger commercial lending and treasury management scale.

Opportunities & Challenges

The company's near-term trajectory hinges on executing its unification strategy while successfully managing credit quality in a volatile rate environment. Honestly, the biggest risk is always the one you don't see coming, but the known ones are manageable.

Opportunities Risks
Expansion of Corporate Banking Team in New York's Capital Region to capture higher-margin commercial loans. Commercial Real Estate (CRE) Exposure: Q1 2025 saw a $3.75 million reserve for a specific CRE loan participation.
Operational Merger & System Unification (completed July 2025) to drive long-term cost savings and efficiency gains (positive operating leverage). Interest Rate Volatility: Sustained higher-for-longer rates pressure funding costs, even with active deposit rate management.
Strong Net Interest Margin (NIM): Q1 2025 NIM improved to 3.07%, indicating core profitability is on an upward trend. Integration Risk: Non-core unification costs (approx. $0.6 million in Q1 2025) and potential disruption from the system conversion.

Industry Position

Arrow Financial Corporation holds a strong position as a community-centric bank with total assets of $4.4 billion as of March 31, 2025, which is defintely significant for its operating territory in northeastern New York.

Its conservative business model has historically proven recession-resistant, with earnings-per-share declining by only about -5% during the 2007-2009 financial crisis, which is a powerful metric for long-term investors. The focus now is on translating that stability into growth by leveraging the post-merger efficiencies.

  • Maintain a high capital position: The company's robust capital ratios underscore its financial stability amid economic volatility.
  • Loan Portfolio Growth: The loan portfolio increased by $22 million in Q1 2025, showing continued organic growth momentum.
  • Analyst Sentiment: The consensus rating remains a Hold, but a recent upgrade to Outperform by Hovde Group with a raised target of $33.50 suggests an improving outlook.

If you want a deeper dive on who is betting on this regional stability, you should check out Exploring Arrow Financial Corporation (AROW) Investor Profile: Who's Buying and Why?

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