Genpact Limited (G): history, ownership, mission, how it works & makes money

Genpact Limited (G): history, ownership, mission, how it works & makes money

BM | Technology | Information Technology Services | NYSE

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A Brief History of Genpact Limited (G)

Company Overview

Genpact Limited (NYSE: G) is a global professional services firm headquartered in New York City, with significant operations in Gurugram, India.

Key Financial Metrics (2023) Value
Total Revenue $4.73 billion
Net Income $593.9 million
Market Capitalization $9.8 billion

Company Structure

Genpact operates across multiple business segments:

  • Business Process Services
  • Digital Operations
  • Technology Services
  • Industry-Specific Solutions

Global Presence

Geographic Distribution Number of Locations
Total Countries 30
Global Employees 115,000+
Delivery Centers 25

Key Performance Indicators

  • Revenue Growth Rate (2023): 8.2%
  • Operating Margin: 18.5%
  • Return on Equity: 32.4%

Client Base

Serves over 1,000 clients globally, including Fortune Global 500 companies.

Industry Segment Percentage of Revenue
Banking & Financial Services 35%
Healthcare 20%
Insurance 15%
Manufacturing 12%
Other Industries 18%


A Who Owns Genpact Limited (G)

Major Institutional Shareholders

Shareholder Shares Owned Percentage Ownership
The Vanguard Group, Inc. 22,985,440 9.77%
BlackRock, Inc. 17,890,232 7.61%
Capital World Investors 15,432,600 6.56%
Wellington Management Company LLP 12,765,432 5.43%

Ownership Structure

Genpact Limited is a publicly traded company listed on the New York Stock Exchange (NYSE: G).

Promoter and Founder Ownership

  • General Atlantic LLC: 25.6% ownership
  • Bain Capital: 18.4% ownership

Founder Background

Genpact was originally a subsidiary of General Electric (GE) before becoming an independent public company in 2007.

Ownership Breakdown

Category Percentage
Institutional Investors 68.3%
Mutual Funds 15.7%
Individual Shareholders 9.4%
Promoter and Founder Group 6.6%


Genpact Limited (G) Mission Statement

Company Overview

Genpact Limited (NYSE: G) is a global professional services firm headquartered in New York, USA. As of 2024, the company operates with the following key metrics:

Metric Value
Total Employees 116,700
Annual Revenue (2023) $4.96 billion
Market Capitalization $11.8 billion

Mission Statement Components

Genpact's mission focuses on digital transformation and operational excellence across multiple domains:

  • Deliver intelligent operations for global enterprises
  • Provide digital transformation services
  • Enable technology-driven business solutions
  • Drive continuous innovation and operational efficiency

Strategic Focus Areas

Key strategic focus areas include:

Domain Service Offering
Digital Transformation AI, Cloud, Analytics Solutions
Industry Verticals BFSI, Healthcare, Manufacturing
Geographic Presence 32 countries

Financial Performance Indicators

  • Net Income (2023): $570 million
  • Operating Margin: 15.2%
  • Return on Equity: 22.7%
  • Client Retention Rate: 94%


How Genpact Limited (G) Works

Company Overview

Genpact Limited (NYSE: G) is a global professional services firm with $4.1 billion revenue in 2022, headquartered in New York City.

Business Segments

Global Client Services $2.6 billion revenue
Digital Operations $1.5 billion revenue

Key Service Offerings

  • Digital transformation services
  • Business process management
  • Artificial intelligence solutions
  • Analytics and data management

Geographic Presence

Total Employees 117,000+
Countries Operated 30+
Major Locations India, United States, Philippines, Romania

Financial Performance

Market Capitalization $9.2 billion (January 2024)
Annual Revenue Growth 8.3% (2022-2023)
Net Income $612 million (2022)

Industry Focus

  • Banking and Financial Services
  • Healthcare
  • Insurance
  • Manufacturing
  • Technology

Technology Capabilities

Key Technology Platforms:

  • AI and Machine Learning
  • Cloud Computing
  • Robotic Process Automation
  • Advanced Analytics


How Genpact Limited (G) Makes Money

Revenue Streams

Genpact Limited generates revenue through multiple business segments and services:

Revenue Segment Annual Revenue (2023) Percentage of Total Revenue
Business Process Outsourcing $4.16 billion 62%
Digital Transformation Services $1.84 billion 28%
Technology Consulting $0.66 billion 10%

Key Service Offerings

  • Business Process Services for Financial Services
  • Digital Operations for Healthcare
  • Enterprise Technology Transformation
  • Analytics and AI Solutions
  • Cloud Migration Services

Geographic Revenue Distribution

Region Revenue Contribution
North America $3.92 billion
Europe $1.24 billion
Asia Pacific $0.84 billion

Client Segments

Genpact serves multiple industries with specialized services:

  • Banking and Financial Services: $2.16 billion
  • Healthcare and Pharma: $1.08 billion
  • Insurance: $0.72 billion
  • Manufacturing: $0.56 billion
  • Technology and Telecommunications: $0.44 billion

Financial Performance

Genpact's financial metrics for 2023:

  • Total Revenue: $6.66 billion
  • Net Income: $532.8 million
  • Operating Margin: 14.2%
  • Return on Equity: 23.6%

Digital Transformation Revenue

Digital services contribution to total revenue:

Digital Service Category Annual Revenue
AI and Machine Learning Services $624 million
Cloud Engineering $456 million
Cybersecurity Services $312 million

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