Veeva Systems Inc. (VEEV): History, Ownership, Mission, How It Works & Makes Money

Veeva Systems Inc. (VEEV): History, Ownership, Mission, How It Works & Makes Money

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When you look at the complex, highly-regulated world of drug development, do you ever wonder which technology company is quietly powering the entire process? Veeva Systems Inc. is that essential backbone, a cloud-software giant that just reported a fiscal year 2025 total revenue of $2,746.6 million, a 16% jump, proving its dominance in the life sciences industry cloud.

This isn't just another software-as-a-service (SaaS) story; it's about a company with a $44.75 billion market capitalization and a mission to accelerate life-saving work, which is defintely a story worth understanding.

How does a Public Benefit Corporation (PBC) maintain a subscription services revenue stream of $2,284.7 million while legally balancing shareholder returns with the public good of getting new treatments to patients faster? Let's break down the history, ownership, and the powerful business model that makes Veeva Systems Inc. so unique.

Veeva Systems Inc. (VEEV) History

You need to know where a company like Veeva Systems Inc. came from to understand its current dominance in life sciences software. The story isn't about general tech; it's about a laser-focused vertical strategy that transformed a niche into a multi-billion dollar platform. This focus is why they now post revenue figures like the $2.75 billion they hit in fiscal year 2025.

Given Company's Founding Timeline

Year established

Veeva Systems Inc. was founded in January 2007.

Original location

The company started in Pleasanton, California, a strategic spot right near the heart of Silicon Valley's talent pool.

Founding team members

The core vision came from three enterprise software veterans: Peter Gassner (the current CEO), Matt Wallach, and Doug Ostler.

Initial capital/funding

They started with seed funding and secured their first major capital, a Series A round, in June 2008, raising $4 million from Emergence Capital Partners. This was the fuel for their initial product launch.

Given Company's Evolution Milestones

Year Key Event Significance
2007 Company Founded (as Verticals onDemand) Established the core vision: cloud software built specifically for the global life sciences industry.
2008 Launched Veeva CRM Provided the first tailored Customer Relationship Management (CRM) solution for pharma sales, challenging legacy systems.
2011 Launched Veeva Vault Expanded beyond CRM into content and data management, creating the unified platform that would become the company's backbone.
2013 Initial Public Offering (IPO) on the NYSE (VEEV) Raised over $217 million in capital, validating the vertical cloud business model and increasing market visibility.
2021 Converted to a Public Benefit Corporation (PBC) Legally committed to balancing stakeholder interests (customers, employees, society) alongside shareholder value.
2025 FY Revenue Reached $2.75 Billion Demonstrated continued dominance and scale, with operating income hitting $691 million and net income at $714 million.

Given Company's Transformative Moments

Honestly, Veeva Systems Inc.'s trajectory wasn't a slow climb; it was a series of sharp, decisive turns. Peter Gassner and the team consistently made moves that deepened their moat (competitive advantage) rather than broadening their market too early.

  • The Vertical Cloud Bet: The original, and perhaps most important, decision was to focus exclusively on life sciences. They resisted the urge to sell their cloud software to other industries. This allowed them to build deep, regulatory-compliant features that generic software-even from giants like Salesforce-couldn't match. That's how you get 1,477 customers including nearly all the top biopharma companies.
  • The Vault Platform Expansion: Launching Veeva Vault in 2011 was a game-changer. It moved the company from being a CRM vendor to a platform provider, covering R&D, Quality, and Commercial operations. This shift created massive switching costs for customers, making their solutions sticky. You can dig into the financial impact of this platform by reading Breaking Down Veeva Systems Inc. (VEEV) Financial Health: Key Insights for Investors.
  • The Salesforce Breakup and Vault CRM: The most recent major shift was the strategic decision to migrate their original CRM product off the Salesforce platform and onto their proprietary Veeva Vault platform, which was largely completed in 2025. This move gives them greater control over product development and pricing. Plus, it set the stage for their next big push: Veeva AI, with the first specialized agents for CRM and commercial content on track for release in early December 2025.

What this estimate hides is the complexity of moving large biopharma companies off an old system, but the long-term autonomy and innovation potential are defintely worth the near-term friction. The company now employs 7,291 people, all driving this specialized, industry-first approach.

Veeva Systems Inc. (VEEV) Ownership Structure

Veeva Systems Inc. is a publicly traded company on the New York Stock Exchange (NYSE: VEEV), but its ownership structure is heavily weighted toward institutional investors, which is typical for a large-cap tech stock. This structure means that a small number of large funds hold the majority of shares, giving them significant influence on governance and strategic decisions.

Veeva Systems Inc.'s Current Status

Veeva Systems is a public company, but it operates with a dual mandate as a Public Benefit Corporation (PBC), a legal status it adopted in 2020. This means the company is legally obligated to balance the financial interests of its shareholders with the interests of its other stakeholders, like customers and employees, plus the broader public benefit of making the life sciences industry more efficient. To be fair, this PBC status is a key differentiator in corporate governance.

As of November 2025, the company's stock price was around $293.36 per share, reflecting a strong year-over-year increase of about 37.29% from November 2024. You can dive deeper into the financial performance here: Breaking Down Veeva Systems Inc. (VEEV) Financial Health: Key Insights for Investors

Veeva Systems Inc.'s Ownership Breakdown

The company's ownership profile shows a clear dominance by institutional money, which is a common characteristic of stable, high-growth technology firms. Institutional owners hold over 85% of the shares outstanding, a concentration that can lead to less stock price volatility but also means that large block trades can still move the market.

Shareholder Type Ownership, % Notes
Institutional Investors 85.11% Includes Vanguard Group, BlackRock, Inc., and Fmr Llc, holding the vast majority of shares.
Insiders 7.61% Shares held by executives, directors, and their affiliated entities.
General Public/Retail 7.28% The remaining float available to individual, non-institutional investors. (Calculated)

Here's the quick math: Institutional investors own roughly 139.50 million shares out of approximately 163.91 million total shares outstanding. This high institutional stake defintely signals strong confidence from professional money managers.

Veeva Systems Inc.'s Leadership

The company is steered by a seasoned leadership team, with the founder still at the helm, which provides continuity in strategic vision. The team's focus is clearly on product direction and customer success, reflecting the company's industry-specific cloud model.

  • Peter Gassner: Founder, Chief Executive Officer (CEO), and Director. He is the visionary behind the company's industry cloud strategy and its transition to a Public Benefit Corporation.
  • Brian Van Wagener: Chief Financial Officer (CFO). He manages all finance, accounting, legal, and investor relations functions.
  • Tom Schwenger: President and Chief Customer Officer. He oversees all field functions, including sales and services, bringing over 30 years of life sciences expertise.
  • Paul Shawah: Executive Vice President of Strategy. He is a key voice in the strategic direction of Veeva's product portfolio.
  • Vivian Welsh: Chief People Officer. She is responsible for global employee success programs and teams.

This core leadership team, especially having the founder as CEO, ensures the company's long-term product vision-like the major initiative into Veeva AI-remains central to its operations, as highlighted in the Fiscal 2026 Q3 earnings call on November 20, 2025.

Veeva Systems Inc. (VEEV) Mission and Values

Veeva Systems Inc. is driven by a clear public benefit purpose, balancing shareholder returns with a commitment to improving the life sciences industry, which is a key differentiator in the enterprise software space.

This focus is more than just good public relations; it's a legal mandate as a Public Benefit Corporation (PBC), ensuring their decision-making considers customers, employees, and the broader communities they serve, not just profit.

Veeva Systems Inc.'s Core Purpose

You need to know what a company stands for beyond its balance sheet, and for Veeva Systems Inc., that purpose is baked into its corporate structure. Since 2021, operating as a Public Benefit Corporation (PBC) legally obligates the company's directors to balance financial interests with stakeholder interests and a specific public benefit purpose.

Here's the quick math on their scale: in fiscal year 2025, the company reported total revenues of $2,746.6 million, a 16% increase year-over-year, showing that this values-driven approach is definitely not slowing down their growth.

Official mission statement

The company's mission is to empower the life sciences industry with innovative and effective software solutions that drive efficiency, compliance, and improved patient outcomes.

Their formal Public Benefit Corporation purpose, which guides their long-term strategy, is:

  • Provide products and services intended to help make the industries they serve more productive.
  • Create high-quality employment opportunities in the communities in which they operate.

This mission means helping pharmaceutical and biotech companies get treatments to patients faster and more safely. You can see more about their guiding principles here: Mission Statement, Vision, & Core Values of Veeva Systems Inc. (VEEV).

Vision statement

Veeva Systems Inc.'s vision is simple and powerful, defining their long-term market goal in a single phrase.

  • Building the Industry Cloud for Life Sciences.

This vision translates to a commitment to cloud-based solutions, leveraging data-driven insights to enhance clinical trials, regulatory compliance, and commercial operations for over 1,100 customers globally.

Veeva Systems Inc. slogan/tagline

While the company doesn't use a single, catchy advertising slogan, their core values act as the internal tagline, defining their culture and operations.

The four core values that act as their North Star for all decision-making are:

  • Do the Right Thing.
  • Customer Success.
  • Employee Success.
  • Speed.

Honestly, the 'Do the Right Thing' value, as a PBC, means they are legally bound to consider the impact on all stakeholders, not just the bottom line, which is a rare and defintely valuable commitment in the tech world.

Veeva Systems Inc. (VEEV) How It Works

Veeva Systems Inc. operates as the essential cloud-based nervous system for the global life sciences industry, helping pharmaceutical, biotech, and contract research organizations (CROs) bring new treatments to market faster and compliantly. It makes money primarily by selling high-margin, sticky subscription services for its two main product suites: Commercial Solutions and R&D Solutions.

Veeva Systems Inc.'s Product/Service Portfolio

The company's offerings are deeply specialized for the life sciences value chain, from drug development through commercialization. Honestly, this deep specialization is the whole ballgame for them.

Product/Service Target Market Key Features
Veeva Vault Platform Global Life Sciences (Pharma, Biotech, CROs) A single, unified cloud platform for content, data, and process management across R&D and Commercial.
Veeva Vault CRM Commercial/Sales Teams Customer relationship management (CRM) built specifically for pharmaceutical field teams, including compliance and remote engagement tools.
Veeva Development Cloud R&D/Clinical/Quality Teams A suite of applications (like Vault EDC and Vault CDMS) that manages clinical trials, regulatory submissions, and quality control processes.
Veeva AI All Life Sciences Departments Industry-specific artificial intelligence agents embedded directly into Veeva applications to automate tasks and provide deep, specialized insights.

Veeva Systems Inc.'s Operational Framework

Veeva's operational success comes from its focus on the 'industry cloud' model, which means they build software, data, and consulting services that work together seamlessly for one specific vertical. This three-pronged approach is defintely what drives value for its customers.

  • Subscription-First Revenue: The business model is built on high-retention subscription services, which accounted for $2,284.7 million of the $2,746.6 million in total revenue for the fiscal year 2025.
  • R&D-Driven Innovation: They consistently pour money back into the product. In fiscal year 2025, R&D expenditure was $693 million, representing about 25% of total revenue, which is significant for a software company.
  • Dual Growth Engines: The company is strategically balanced between two major segments. For the nine months ended October 31, 2025, R&D Solutions became the larger segment, contributing 55% of total revenues, while Commercial Solutions made up 45%.
  • Value Creation Loop: Veeva creates value by providing mission-critical systems that streamline compliance and speed up time-to-market for drugs, which is an enormous financial benefit for its customers.

This model creates incredibly high switching costs, so once a major pharma company is on the platform, they tend to stay.

Veeva Systems Inc.'s Strategic Advantages

The company's competitive edge is not just one thing; it's a combination of deep industry knowledge and a deliberate strategy to control its technology stack.

  • Industry Specialization and First-Mover Advantage: Veeva was the first to offer a true cloud solution tailored specifically for the life sciences, giving it a massive head start and accumulating deep domain knowledge that generic providers can't match.
  • High Switching Costs: The software is embedded into highly regulated, core business processes-like clinical trial data and regulatory submissions-making it extremely painful and expensive for a customer to migrate to a competitor.
  • Vault CRM Transition: The strategic move to migrate its flagship Veeva CRM product onto its proprietary Veeva Vault platform eliminates reliance on third-party technology, giving the company full control over its product roadmap and security.
  • Veeva AI Integration: By embedding specialized AI agents directly into its core applications, Veeva is driving the next wave of productivity for its customers, which further solidifies its platform as the industry standard.

If you want to understand the full financial picture behind this operational strength, you should read Breaking Down Veeva Systems Inc. (VEEV) Financial Health: Key Insights for Investors.

Veeva Systems Inc. (VEEV) How It Makes Money

Veeva Systems Inc. makes money primarily by selling specialized, cloud-based subscription software to the global life sciences industry, which includes pharmaceutical, biotech, and medical device companies. This high-margin subscription model is supplemented by professional services revenue from implementing and configuring that software.

Veeva Systems Inc.'s Revenue Breakdown

The company's financial engine is overwhelmingly driven by recurring revenue from its software subscriptions, which provides a strong, predictable cash flow. For the full fiscal year 2025, this revenue stream accounted for over four-fifths of the total, and its growth remains robust.

Revenue Stream % of Total (FY2025) Growth Trend (Q3 FY2026 YoY)
Subscription Services 83.3% Increasing (17% YoY)
Professional Services 16.7% Increasing (13% YoY)

Business Economics

The core of Veeva Systems Inc.'s value proposition is its deep industry specialization, which translates directly into powerful economic fundamentals. They own the vertical, so they can charge a premium.

The business is built on a Software-as-a-Service (SaaS) model, which inherently produces high gross margins once the initial software is developed. The Subscription Services segment typically operates with a gross margin well over 80%, meaning most of the revenue drops straight to the bottom line after covering hosting and support costs. Professional Services, which involves implementation and consulting, carries a much lower gross margin, often in the 20% to 30% range, but it's crucial for customer adoption and retention.

Here's the quick math on their business focus: The company is seeing a fundamental shift in its revenue mix. For the nine months ended October 31, 2025, the R&D Solutions segment (Veeva Development Cloud) accounted for 55% of total revenues, surpassing the Commercial Solutions segment (Veeva Commercial Cloud) at 45%. This trend shows a successful diversification beyond their initial Customer Relationship Management (CRM) offering into the entire drug development lifecycle, from clinical trials to regulatory submissions.

  • Pricing is based on a per-user or per-application subscription model, often with multi-year contracts, which locks in future revenue (deferred revenue).
  • The high switching costs for life sciences companies-moving validated regulatory and clinical data is defintely not easy-creates a powerful economic moat.
  • Geographically, North America still drives the lion's share, contributing 60% of subscription services revenue for the nine months ended October 31, 2025, followed by Europe at 28%.

Veeva Systems Inc.'s Financial Performance

Veeva Systems Inc. continues to deliver strong financial results, demonstrating the scalability and profitability of its specialized cloud model. For the full fiscal year 2025, total revenues reached $2,746.6 million, an increase of 16% year-over-year. That's solid growth for a company of this scale.

Profitability is a key metric to watch, and Veeva Systems Inc. excels here. The Non-GAAP Operating Margin for fiscal year 2025 was a healthy 42.0%, which is a clear indicator of efficient operations and pricing power. Looking ahead, the company's guidance for the full fiscal year 2026 projects total revenues between $3,166 million and $3,169 million, with the Non-GAAP Operating Margin expected to expand to approximately 45%, showing continued operating leverage.

  • Full Fiscal Year 2025 Non-GAAP Fully Diluted EPS was approximately $6.16.
  • Operating cash flow for the first nine months of fiscal year 2026 totaled $1.3 billion, compared with $1.0 billion in the same period of fiscal year 2025, highlighting excellent cash generation.
  • The company's strong liquidity position, with cash and short-term investments totaling over $6.6 billion as of October 31, 2025, provides substantial capital for future investment and acquisitions.

To dive deeper into the sustainability of these margins and the long-term growth trajectory, you should read our full analysis: Breaking Down Veeva Systems Inc. (VEEV) Financial Health: Key Insights for Investors

Veeva Systems Inc. (VEEV) Market Position & Future Outlook

Veeva Systems Inc. is the definitive cloud leader for the global life sciences industry, posting strong fiscal year 2025 revenue of $2,746.6 million and guiding for fiscal year 2026 revenue to hit approximately $3,167.5 million at the midpoint. The company is positioned for continued double-digit growth by aggressively integrating industry-specific Artificial Intelligence (AI) into its core product suites and executing the critical transition of its Customer Relationship Management (CRM) platform.

Competitive Landscape

Veeva operates in two primary, high-stakes segments: Commercial Cloud (CRM, content) and Development Cloud (R&D, clinical, regulatory). In its core commercial cloud, it holds a significant market value share, but competitors are intensifying their efforts, particularly in the next-generation customer engagement space.

Company Market Share, % Key Advantage
Veeva Systems 37.0% Deep, industry-specific cloud platform (Vault) and unified Commercial/Development Suites.
IQVIA 16.3% Market-leading healthcare data, analytics, and a vast Contract Research Organization (CRO) services arm.
Dassault Systèmes (Medidata) N/A Dominant platform (Medidata Rave) in Electronic Data Capture (EDC) for complex, large-scale clinical trials.

Opportunities & Challenges

The near-term trajectory is defined by capitalizing on the AI wave and successfully navigating the platform migration, which is defintely a high-stakes move. The total addressable market (TAM) for Veeva's core life sciences software, data, and services is estimated at over $20 billion, showing substantial runway.

Opportunities Risks
Aggressive AI Integration via Veeva AI across all product suites (Vault CRM, Crossix, Safety). Platform Transition Risk: Customer migration from legacy Veeva CRM (on Salesforce) to the proprietary Vault CRM.
Expansion of Veeva Development Cloud into new R&D areas (e.g., Study Startup, Study Training, Safety). Customer Concentration: Top 10 customers account for a significant portion of total revenue.
Cross-selling data and business consulting services (Veeva Link and Compass) to increase wallet share. Intensifying Competition: IQVIA and Salesforce are collaborating on a new Life Sciences Cloud to challenge the Commercial segment.

Industry Position

Veeva maintains a formidable position as the primary enterprise software vendor for pharmaceutical companies globally. It is the 'go-to' provider because its Vault platform offers a unified, compliant, and deeply specialized solution for both the commercial and R&D sides of the business. You can see how this specialization drives their focus in their Mission Statement, Vision, & Core Values of Veeva Systems Inc. (VEEV).

  • Dominant in Commercial: Veeva leads the next-generation Customer Engagement Platforms (CEP) market, which is projected to grow from $2.6 billion in 2025.
  • R&D Growth Driver: The Veeva Development Cloud is a significant growth engine, with three top 20 biopharmas selecting its applications as their enterprise standard in the third quarter of fiscal year 2026.
  • Financial Strength: The company reported strong operating cash flow of $1.3 billion for the first nine months of fiscal year 2026, up from $1.0 billion in the same period of fiscal year 2025.
  • High Switching Costs: Deep integration with mission-critical R&D and regulatory workflows creates high switching costs (customer lock-in), which is a key barrier to entry for competitors.

Here's the quick math: Veeva's total revenue for FY2025 was $2.75 billion, meaning it has captured only about 14% of its estimated $20+ billion core TAM, leaving a long runway for expansion. The next step is to monitor the Vault CRM migration success closely; that's the immediate pivot point.

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