Mission Statement, Vision, & Core Values (2025) of Kardex Holding AG.

An Overview of Kardex Holding AG

General Overview of Kardex Holding AG

Kardex Holding AG, established in 1898, has evolved into a significant player in the automated storage and retrieval systems industry. The company specializes in innovative logistics solutions, providing products and services that enhance material handling and storage efficiency. Kardex's primary offerings include automated storage systems, vertical lift modules, and software solutions that optimize operational processes for various industries such as manufacturing, healthcare, and e-commerce.

As of 2024, Kardex reported sales of approximately CHF 550 million, demonstrating its robust presence in the global market. The company's advanced technologies and commitment to service excellence have solidified its reputation as a trusted partner in logistics automation.

Financial Performance in Latest Reports

In the latest financial report for the fiscal year ending December 2023, Kardex announced a record-breaking revenue of CHF 580 million, representing a growth of 15% compared to the previous year. This increase can be attributed to the strong demand for Kardex's core products, particularly in the healthcare and e-commerce sectors, which together accounted for over 70% of total sales.

The company’s operating profit (EBIT) reached CHF 85 million, achieving an EBIT margin of 14.7%. The strong performance was bolstered by effective cost management and increased efficiency in production processes. Kardex also witnessed a growth in its international market presence, particularly in Asia and North America, with sales in these regions up by 20% year-over-year.

Kardex as an Industry Leader

Kardex Holding AG stands out as one of the leading companies in the automated storage and retrieval systems industry. Its innovative approach and cutting-edge technology position it favorably in a competitive landscape. The company continues to invest significantly in research and development, which has enabled it to maintain a strong product pipeline and adapt to evolving market needs.

The focus on sustainability and efficiency has further enhanced Kardex's appeal to businesses seeking to optimize their logistics operations. With its growing market share, particularly in key geographic areas, Kardex is poised for continued success in the coming years.

Find out more below to understand why Kardex remains a successful player in the automated logistics sector.

Mission Statement of Kardex Holding AG

Mission Statement

Kardex Holding AG's mission statement is pivotal in defining its operational philosophy and long-term goals. The company is dedicated to 'optimizing intralogistics processes through innovative systems and services.' This succinct yet powerful statement captures the essence of their strategic intent, which is to enhance efficiency and productivity in warehouses and distribution centers.

Core Component 1: Innovation

Innovation stands as a cornerstone of Kardex's mission. The company invests significantly in research and development, with over CHF 10 million allocated in 2022 alone. This commitment is evidenced by the introduction of advanced automated storage solutions that have seen a 15% increase in market share over the past three years.

Recent product launches include the Kardex Remstar systems which feature cutting-edge technologies such as AI and IoT integration, enhancing real-time data tracking and inventory management. According to market research, the automated storage and retrieval system market is projected to grow by 12% annually, reinforcing the necessity for continuous innovation.

Core Component 2: Quality

Quality is another essential element of Kardex’s mission. The company adheres to strict ISO 9001:2015 standards, ensuring that its products meet high-quality benchmarks. In the last fiscal year, customer satisfaction ratings reached an impressive 92%, highlighting the effectiveness of their quality assurance processes.

Kardex actively monitors product uptime, achieving a reliability rate of 99.5% across its product lines, which is crucial for maintaining client trust and operational efficiency. Furthermore, the investments into quality control have decreased warranty claims by 20% over the past two years, signifying not only better products but also lower costs for customers.

Core Component 3: Customer-Centric Approach

A customer-centric approach is integral to Kardex's mission. The company prioritizes understanding and addressing the unique needs of its clients, which is evident from its strategic collaborations with major logistics players. In 2023, Kardex expanded its service portfolio, providing customized solutions tailored to specific industry challenges.

Kardex's global customer base has grown to over 5,000, with a retention rate of 85%. This is supported by a robust after-sales service framework, ensuring quick responses to customer inquiries, with an average resolution time of just 24 hours.

Vision Statement of Kardex Holding AG

Vision of Kardex Holding AG

Kardex Holding AG, a leader in automated storage and retrieval solutions, articulates its vision statement to emphasize the integration of innovation and sustainability in its operations. The company envisions itself as a pioneering force in optimizing warehouse efficiency, enhancing productivity, and spearheading digital transformation in logistics.

Innovation and Technology Leadership

Kardex aims to leverage cutting-edge technologies, such as IoT and AI, to revolutionize warehouse management. As of 2024, the company has invested CHF 20 million in research and development, focusing on smart automation solutions. This investment is projected to increase operational efficiency by 30%, as per their forecasts.

Sustainability Commitment

The vision includes a strong commitment to sustainability. Kardex aspires to achieve a reduction in its carbon footprint by 25% by 2025. The company is implementing initiatives such as energy-efficient machines and sustainable materials in its products. In 2023, Kardex reported a reduction of 10% in resource consumption across its production facilities.

Global Market Presence

Kardex seeks to expand its global market presence, targeting a growth in overall revenue to CHF 500 million by 2025. The company has set an ambitious goal of entering five new international markets by the end of 2024, with a projected increase in market share of 5% in existing markets.

Employee Empowerment and Culture

Enhancing employee engagement is another critical component of Kardex's vision. The company aims to increase employee satisfaction scores by 15% through flexible working conditions and continuous professional development. In 2023, Kardex invested CHF 2 million in training programs for its workforce.

Financial Performance Overview

Core Values of Kardex Holding AG

Innovation

Kardex Holding AG places a strong emphasis on innovation, recognizing it as a critical component for maintaining competitiveness in the logistics and automation sector. The company invests significantly in research and development to enhance its product offerings.

In 2022, Kardex allocated approximately €15 million to R&D, a 10% increase from the previous year. This investment has led to the launch of new automated storage solutions that improve efficiency and reduce operational costs for clients.

Additionally, Kardex implemented the “Innovation Challenge” program, encouraging employees to propose creative solutions. In 2023, over 300 ideas were submitted, with five selected for development, including advancements in AI-driven warehouse management systems.

Customer Focus

Customer focus is a core value that drives Kardex's strategic initiatives. The company adopts a customer-centric approach in its operations, ensuring that client needs are at the forefront of its solutions.

Kardex reported a customer satisfaction rate of 92% based on surveys conducted in 2022, which reflects its commitment to understanding and fulfilling customer requirements. The launch of the “Customer First” initiative has led to a streamlined communication process, with dedicated account managers for over 1,500 key clients worldwide.

Furthermore, the introduction of a 24/7 customer support hotline in 2023 has resulted in a 25% reduction in response times to customer inquiries.

Sustainability

Sustainability is integral to Kardex's operational philosophy. The company is dedicated to minimizing its environmental impact through sustainable practices and technologies.

In 2023, Kardex achieved a 30% reduction in greenhouse gas emissions compared to 2020 levels as part of its sustainability pledge. The company aims for a 50% reduction by 2030.

Kardex's products are designed with energy efficiency in mind; the latest models consume 15% less energy than previous versions. Additionally, 100% of the waste generated from production processes is recycled.

Integrity

Integrity is a foundational value that underscores all of Kardex's business practices. The company is committed to ethical conduct and transparency in its dealings with stakeholders.

Kardex has a robust code of conduct that mandates compliance with legal regulations and ethical standards. In 2022, it conducted 20 internal audits to ensure adherence to these principles, resulting in a 100% compliance rate with no violations reported.

Moreover, Kardex actively participates in initiatives that promote fair business practices, being a member of the Swiss Business Federation since 2023, which works to uphold corporate ethics.

Team Spirit

Kardex values team spirit, fostering a collaborative environment that enhances employee engagement and productivity. The company believes that teamwork drives innovation and success.

In 2023, Kardex launched the “Team Together” initiative, which promotes inter-departmental collaboration. This program has resulted in a 15% increase in cross-functional projects, leading to more holistic solutions for clients.

Furthermore, Kardex recorded an employee satisfaction score of 88% in its annual survey, highlighting the positive impact of its culture on workforce morale.