Mission Statement, Vision, & Core Values (2025) of Yonghui Superstores Co., Ltd.

An Overview of Yonghui Superstores Co., Ltd.

General Summary of Yonghui Superstores Co., Ltd.

Yonghui Superstores Co., Ltd. was founded in 1995 in Fuzhou, Fujian Province, China. It has grown to become a prominent player in the retail sector, specializing in supermarket and hypermarket formats. The company operates over 1,000 stores across various provinces, offering a wide range of products, including fresh produce, packaged foods, and household goods.

In 2024, Yonghui reported sales of approximately RMB 130 billion (around USD 20 billion), demonstrating significant growth from the previous years. The company's focus on fresh food and quality service has enabled it to capture a substantial market share in the Chinese retail landscape.

Company's Financial Performance in the Latest Financial Reports

For the fiscal year ending in 2023, Yonghui Superstores posted record revenues of RMB 130 billion, which represents a growth rate of 12% compared to the prior year. The company particularly excelled in sales from its fresh food segment, which accounted for more than 55% of total revenue.

The latest quarterly report indicated an operating profit margin of 4.5%, reflecting efficient cost management and pricing strategies. Revenue from online sales surged to RMB 25 billion, marking a 30% increase from the previous year as e-commerce continues to gain traction.

Introduction to Company as One of the Leaders in the Industry

Yonghui Superstores stands out as one of the leading companies in China's retail industry, driven by its commitment to quality and innovation. Its strategic focus on fresh food offerings and an expanding online presence positions it well for future market developments.

The company is recognized for integrating technology within its operations, enhancing customer experience through data analytics and efficient supply chain management. To understand more about why Yonghui continues to thrive in this competitive landscape, more detailed insights are available below.

Mission Statement of Yonghui Superstores Co., Ltd.

Mission Statement of Yonghui Superstores Co., Ltd.

The mission statement of Yonghui Superstores Co., Ltd. serves as a foundational element that guides the company's strategic priorities and operational decisions. The current mission emphasizes customer-centric service, high-quality products, and fostering a sustainable retail environment.

Core Component 1: Customer-Centric Service

Yonghui Superstores prioritizes understanding and fulfilling customer needs. In 2023, the company reported an impressive customer satisfaction rate of 88%, highlighting its commitment to excellence in customer service.

• Investment in customer service training programs increased by 15% year-over-year.
• Launch of an online shopping platform that saw user registrations rise by 30,000 users in Q1 2024 alone.
• Implementation of a loyalty program that has attracted over 10 million active participants.

Core Component 2: Quality Products

Yonghui is dedicated to providing high-quality products sourced from reliable suppliers. In 2022, the company reported that 95% of its products passed internal quality inspections. The following year, it introduced over 1,000 new organic items to meet growing consumer demand.

A survey conducted among consumers revealed that 72% prioritize product quality over price, underscoring Yonghui's strategy to maintain high standards.

Core Component 3: Sustainable Retail Environment

Yonghui Superstores recognizes the importance of sustainability in retail. In 2024, the company announced plans to reduce plastic usage by 50%, alongside an initiative to recycle more than 3 million plastic bags.

• In 2023, the company collaborated with local farmers to source produce, resulting in a 20% increase in local partnerships.
• Invested ¥200 million in renewable energy initiatives to power its stores, aiming for a carbon-neutral footprint by 2025.
• Launched educational campaigns to raise awareness about sustainability among consumers, reaching over 1 million people.

Vision Statement of Yonghui Superstores Co., Ltd.

Vision of Yonghui Superstores Co., Ltd.

The vision statement of Yonghui Superstores Co., Ltd. reflects its ambition to innovate and lead in the retail market while enhancing customer experience and satisfaction. As of 2024, the company aims to be recognized as a top choice for consumers in China through its commitment to quality, sustainability, and community engagement. This vision is supported by its strategic initiatives and performance objectives.

Commitment to Quality

Yonghui Superstores prioritizes quality in its products and services. As of 2023, the company recorded a 77.9 score in the China Retail Quality Index, indicating a significant reputation for offering high-quality goods. The company’s investment in quality assurance processes includes:

• Implementing stringent supplier selection criteria
• Regular quality checks on merchandise
• Training employees in customer service excellence

Sustainability Initiatives

A vital part of Yonghui's vision is its dedication to sustainability. The company has set a target to reduce its carbon footprint by 30% by 2030. Recent initiatives include:

• Utilizing 100% biodegradable packaging by 2025
• Increasing energy efficiency measures across 90% of its stores by 2026
• Collaborating with local farmers to source fresh produce, thereby supporting sustainable agriculture

Community Engagement

Yonghui Superstores is actively involved in community initiatives aimed at fostering local development. In 2023, the company contributed over ¥200 million to community programs, focusing on education and health. The company’s ongoing efforts include:

• Funding local schools and vocational training
• Organizing health awareness campaigns
• Supporting small local businesses through partnership programs

Market Expansion Plans

Yonghui Superstores is intent on expanding its presence across China and aiming for a 20% increase in store count by the end of 2024. The strategic plan includes:

Through these strategic initiatives, Yonghui Superstores aims not only to dominate the retail space but also contribute positively to society and the environment.

Core Values of Yonghui Superstores Co., Ltd.

Customer-Centricity

Yonghui Superstores emphasizes a strong commitment to customer-centricity as one of its core values. This reflects the company’s focus on understanding and meeting customer needs.

In 2022, Yonghui reported a customer satisfaction score of 85%, which indicates a robust engagement strategy. The company implements various programs, such as the 'Customer First' initiative, aimed at enhancing the shopping experience through personalized services.

Specific actions taken include the introduction of a mobile app that allows customers to provide real-time feedback. The app has been downloaded over 10 million times, showcasing its popularity and the company’s dedication to listening to its customers.

Innovation

Innovation drives Yonghui Superstores' strategy, ensuring they remain competitive in the evolving retail landscape. The company invests significantly in technology to enhance operational efficiency.

In 2023, Yonghui allocated RMB 500 million towards technological advancements, including AI-driven inventory management systems. This has reduced stock-out incidents by 20%, greatly improving inventory turnover rates.

Additionally, Yonghui implemented automated checkout systems in over 100 stores, resulting in an average transaction time reduction of 30%. This innovation reflects the company’s commitment to improving customer service through technology.

Sustainability

Yonghui Superstores is committed to sustainability, aiming to minimize its environmental footprint and promote socially responsible practices.

As of 2023, Yonghui has reduced plastic usage by 15% and is working towards a goal of 50% reduction by 2025. The company has also partnered with local farmers to source organic produce, supporting local economies and promoting healthier food choices.

Yonghui's sustainability initiatives include solar panel installations across 200 locations, contributing to a reduction of over 2,000 tons of carbon emissions annually.

Integrity

Integrity stands as a foundational value for Yonghui Superstores, emphasizing ethical business practices and transparency.

The company has a strict code of conduct for all employees, ensuring adherence to ethical sourcing and fair labor practices. In 2023, Yonghui conducted audits on its supply chain, achieving a compliance rate of 98% across all suppliers.

Moreover, Yonghui has established a whistleblower policy, encouraging employees to report unethical practices without fear of retaliation. The company received less than 1% of complaints regarding ethical violations in 2022, demonstrating effective management of integrity issues.

Community Engagement

Community engagement is a vital aspect of Yonghui’s core values, reflecting its commitment to supporting local communities.

In 2023, Yonghui launched the 'Yonghui Cares' program, which focuses on various community development initiatives. The company contributed over RMB 100 million to local charities and educational programs.

Through this program, Yonghui has supported over 200 local events, ranging from health camps to educational workshops, benefiting more than 500,000 individuals.