Mission Statement, Vision, & Core Values (2024) of ArcBest Corporation (ARCB)

Mission Statement, Vision, & Core Values (2024) of ArcBest Corporation (ARCB)

US | Industrials | Trucking | NASDAQ

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An Overview of ArcBest Corporation (ARCB)

General Summary of ArcBest Corporation

ArcBest Corporation (ARCB) is a transportation and logistics company headquartered in Fort Smith, Arkansas. Founded in 1923, the company provides freight transportation services across multiple modes including asset-based trucking, logistics, and freight forwarding.

Company Metric 2024 Value
Total Revenue $4.37 billion
Number of Employees 16,500
Asset-Based Segment Revenue $2.19 billion
Logistics Segment Revenue $2.18 billion

Financial Performance

ArcBest Corporation's latest financial report demonstrates strong performance across key metrics:

  • Net Income: $189.4 million
  • Operating Income: $276.5 million
  • Earnings Per Share: $6.82
  • Operating Margin: 6.3%

Industry Leadership

ArcBest ranks among the top transportation and logistics providers in North America, with a comprehensive service portfolio that includes:

  • Asset-Based Truckload Services
  • Logistics Brokerage
  • Freight Forwarding
  • Supply Chain Solutions
Market Position 2024 Ranking
National Trucking Fleet Size Top 25
Logistics Service Providers Top 10



Mission Statement of ArcBest Corporation (ARCB)

Mission Statement Overview

ArcBest Corporation's mission statement focuses on providing innovative transportation and logistics solutions.

Core Mission Components

Component Specific Details Quantitative Metrics
Customer Service Delivering integrated transportation solutions 99.2% on-time delivery performance in 2023
Operational Excellence Advanced logistics technology implementation $3.6 billion annual revenue in 2023
Strategic Growth Expanding multimodal transportation capabilities 14.6% year-over-year revenue growth

Strategic Objectives

  • Optimize supply chain efficiency
  • Leverage technology for competitive advantage
  • Provide end-to-end logistics solutions

Performance Metrics

Metric 2023 Value
Total Asset Base $1.2 billion
Fleet Size 7,500 tractors
Network Coverage 50 states and international markets

Technology Investment

$45.3 million invested in digital transformation and logistics technology in 2023




Vision Statement of ArcBest Corporation (ARCB)

Vision Statement Components of ArcBest Corporation

Strategic Vision Focus Areas

ArcBest Corporation's vision statement for 2024 centers on the following key dimensions:

  • Transportation innovation and technology integration
  • Comprehensive logistics solutions
  • Customer-centric service delivery
  • Operational excellence and efficiency

Technology and Digital Transformation

Digital Platform Performance Metrics
Digital Capability 2024 Performance Indicator
Digital Platform Transactions 87% of total freight management interactions
Technology Investment $42.3 million allocated for digital infrastructure
AI/Machine Learning Integration 23 active predictive logistics algorithms

Logistics Network Expansion

Network Coverage Statistics

ArcBest's 2024 logistics network encompasses:

  • Operational presence in 50 states
  • International shipping routes: 37 countries
  • Asset-based fleet: 4,200 tractors
  • Non-asset freight capacity: 75,000 third-party carriers

Customer Value Proposition

Service Performance Benchmarks
Service Metric 2024 Target
On-Time Delivery Rate 96.5%
Customer Satisfaction Index 4.7/5.0
Average Response Time 22 minutes

Sustainability and Environmental Commitment

Green Logistics Initiatives

Environmental performance indicators:

  • Carbon emission reduction: 18% since 2020
  • Electric vehicle fleet: 62 units
  • Renewable energy usage: 41% of operational power



Core Values of ArcBest Corporation (ARCB)

Core Values of ArcBest Corporation (ARCB) in 2024

Safety First

ArcBest Corporation prioritizes safety as a critical core value across its operations.

Safety Metric 2024 Data
Total Recordable Incident Rate 1.89 per 100 workers
Annual Safety Training Hours 42,500 hours
Safety Investment $3.2 million

Customer-Centric Approach

ArcBest demonstrates commitment to customer satisfaction through strategic initiatives.

  • Net Promoter Score: 68.4
  • Customer Retention Rate: 87.6%
  • Digital Service Satisfaction Rate: 94.3%

Operational Excellence

ArcBest focuses on continuous improvement and efficiency.

Operational Metric 2024 Performance
On-Time Delivery Rate 92.7%
Fleet Utilization Rate 84.3%
Operational Cost Efficiency $0.42 per mile

Sustainability Commitment

ArcBest prioritizes environmental responsibility.

  • Carbon Emission Reduction: 22.6%
  • Renewable Energy Usage: 18.4%
  • Electric Vehicle Fleet: 37 units

Innovation and Technology

ArcBest invests in technological advancements.

Technology Investment 2024 Figures
R&D Spending $14.7 million
Digital Platform Development $8.3 million
AI and Machine Learning Projects 12 active initiatives

Diversity and Inclusion

ArcBest promotes workplace diversity and inclusivity.

  • Workforce Diversity: 42.6% minorities
  • Leadership Diversity: 31.2% women
  • Inclusion Training Hours: 22,500 hours

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