Mission Statement, Vision, & Core Values of Arhaus, Inc. (ARHS)

Ever wondered what drives a company that brought in $1.271 billion in net revenue for the full year of 2024? What are the guiding principles behind a brand that operates 103 showrooms across 30 states?

Dive in to explore the mission statement, vision, and core values that shape every decision, and customer interaction. Discover how this commitment to quality, sustainability, and community has fueled their growth and continues to guide their path forward.

Arhaus, Inc. (ARHS) An Overview of

Founded in 1986, Arhaus, Inc. has grown from a single store in Cleveland, Ohio, to a prominent retailer specializing in handcrafted home furnishings. The company operates through a network of showrooms and a robust online presence, offering a diverse range of products including furniture, décor, and outdoor items. As of April 2025, Arhaus continues to serve customers seeking high-quality, artisan-crafted pieces that emphasize sustainability and global craftsmanship.

In fiscal year 2024, Arhaus achieved record-breaking revenue, driven significantly by strong performance in its core furniture category. The company has also seen substantial growth in key markets, reflecting its successful expansion strategies and increasing brand recognition. These financial achievements underscore Arhaus's position as a leader in the premium home furnishings market.

Arhaus stands out as a leader in the home furnishings industry due to its commitment to craftsmanship, sustainability, and customer experience. Discover more about the company's journey and values: Arhaus, Inc. (ARHS): History, Ownership, Mission, How It Works & Makes Money to understand why Arhaus is successful.

Arhaus, Inc. (ARHS) Mission Statement

Arhaus, Inc. was founded in 1986 by John Reed and his father with a core mission to create premium, heirloom-quality home furnishings. This mission is rooted in the idea that furniture and décor should be sustainably sourced, lovingly made, and built to last. The company partners with artisans worldwide who share this vision, crafting beautiful pieces meant to be cherished for generations.

The key components of Arhaus's mission statement revolve around:

• Providing premium home furnishings with unique design aesthetics.
• Maintaining a commitment to sustainable and ethical sourcing practices.
• Delivering exceptional customer experience through personalized design services.

Arhaus emphasizes artisanal craftsmanship, sourcing designs and techniques from global artisans to ensure uniqueness in each piece.

Arhaus demonstrates its values through a philanthropic partnership with American Forests and ensures that all woods used in their furniture are either sustainably sourced or recycled. Almost half of the raw materials used to create Arhaus products are recycled, including glass, metal, and wood.

Arhaus is committed to environmental responsibility, with a pledge to never use wood harvested from rainforests. This pledge has been upheld for over 35 years, and the company continues to increase its efforts by using sustainably sourced, reclaimed, and recycled materials as much as possible.

Arhaus works directly with artisans across the globe to source products from the talented people who create them. The Arhaus team travels extensively, seeking out the finest materials and forging enduring partnerships with skilled artisans, ensuring that every piece tells a story and embodies the highest standards of craftsmanship.

Arhaus supports a variety of organizations that share its vision for caring for the environment and improving the lives of those in need, including Habitat for Humanity, American Forests, Global Dental Relief, and the Small World.

More information about the company's history, mission, and operations can be found at: Arhaus, Inc. (ARHS): History, Ownership, Mission, How It Works & Makes Money

In 2024, Arhaus reported a net revenue of $1.271 billion for the full year.

Arhaus operates 103 showrooms as of December 31, 2024, inclusive of 11 new showroom openings and 5 strategic relocations in key growth markets for the full year of 2024.

As of December 31, 2024, Arhaus reported having no long-term debt, with cash and cash equivalents totaling $198 million.

The company's Green Initiative ensures that artisan partners use sustainably sourced, reclaimed, and recycled materials as much as possible. This includes harvesting wood from mango trees that no longer produce fruit and repurposing recycled copper.

Arhaus also values the importance of human rights and international labor standards and has a strict code of conduct that supports the California Transparency in Supply Chain Act and other efforts to eliminate illegal and unethical treatment of individuals, including acts of slavery or human trafficking.

Arhaus requires its suppliers to certify that they comply with the Supplier Standards of Business Practice, which prohibits the use of child labor, involuntary labor, or any form of human trafficking.

Arhaus, Inc. (ARHS) Vision Statement

To fully understand Arhaus, Inc.'s strategic direction, it's crucial to examine its mission, vision, and core values. These elements provide a foundational understanding of the company's goals, aspirations, and guiding principles. You can gain additional insights into the company’s background by exploring Arhaus, Inc. (ARHS): History, Ownership, Mission, How It Works & Makes Money.

Here's an exploration of Arhaus's vision statement, incorporating relevant data and financial context where available.

While specific details of Arhaus's official vision statement might not be explicitly available in recent public financial documents, we can infer their strategic aims from their actions, company updates, and core values. Here's what can be gathered about their vision:

Commitment to Sustainability

Arhaus emphasizes sustainability, reflecting a vision that extends beyond profit margins to include environmental responsibility. This is evident through their focus on using recycled and reclaimed materials. For instance, in their collections, they use wood from sustainably managed forests and recycled metals, showcasing a commitment to reducing environmental impact.

• In 2024, Arhaus continued to expand its partnerships with artisans and workshops committed to sustainable practices.
• The company aims to ensure that a significant percentage of its products meet specific environmental standards.

Focus on Design and Craftsmanship

Arhaus dedicates itself to unique designs and superior craftsmanship. This dedication is a cornerstone of their vision, setting them apart in the home furnishings market. By collaborating with artisans around the world, Arhaus ensures that each piece has a story and distinctiveness that resonates with customers seeking quality and authenticity.

• They invest significantly in design and development, with a focus on creating exclusive collections.
• Arhaus's commitment to craftsmanship is evident in their collaborations with global artisans, ensuring that products are made using traditional techniques and high-quality materials.

Customer Experience and Engagement

Enhancing the customer experience is central to Arhaus's vision. They aim to create immersive and personalized shopping environments, both in-store and online. This includes offering design services, personalized consultations, and a seamless online shopping experience.

• Arhaus focuses on training its staff to provide exceptional customer service.
• The company leverages technology to enhance the online shopping experience, including virtual design tools and augmented reality features.

Expansion and Market Presence

Arhaus is focused on strategic expansion to increase its market presence. This involves opening new showrooms in key markets and enhancing its online platform to reach a broader audience. The goal is to make Arhaus products accessible to more customers while maintaining the brand's exclusive appeal.

• In 2024, Arhaus planned to open several new showrooms in strategic locations.
• The company invests in marketing and advertising to build brand awareness and drive traffic to its stores and website.

While a formal, publicly declared vision statement provides a concise summary of a company's direction, Arhaus's vision is best understood through its consistent actions and strategic priorities. Their commitment to sustainability, design, customer experience, and strategic growth collectively illustrate their overarching vision: to be a leader in the premium home furnishings market, known for quality, sustainability, and exceptional customer service.

Arhaus, Inc. (ARHS) Core Values of

Arhaus, Inc. operates under a set of core values that guide its business practices and define its commitment to customers, employees, and the environment. These values reflect the company's dedication to quality, sustainability, and ethical conduct. Understanding these core values provides insight into how Arhaus operates and positions itself in the furniture retail market. For more background information, you can explore: Arhaus, Inc. (ARHS): History, Ownership, Mission, How It Works & Makes Money

Quality

Arhaus places a significant emphasis on the quality of its products. This commitment extends from the selection of materials to the craftsmanship involved in creating each piece. The company aims to offer furniture that is not only aesthetically pleasing but also durable and long-lasting. By focusing on quality, Arhaus seeks to provide customers with value that extends beyond initial purchase, ensuring satisfaction and longevity.

An example of Arhaus's commitment to quality is their sourcing of materials. They prioritize using sustainably sourced wood, recycled materials, and high-quality fabrics. This dedication to using premium materials ensures that their furniture stands the test of time and aligns with environmentally responsible practices. Arhaus's dedication to quality is demonstrated through:

• Offering handcrafted furniture made by skilled artisans.
• Using high-quality materials like sustainably sourced wood and top-grain leather.
• Implementing rigorous quality control processes to ensure durability and longevity of products.

Sustainability

Sustainability is a core value deeply embedded in Arhaus's operational ethos. The company actively seeks to minimize its environmental impact through various initiatives, including responsible sourcing, waste reduction, and energy conservation. Arhaus aims to balance business objectives with environmental stewardship, appealing to consumers who prioritize eco-friendly products and practices.

Arhaus demonstrates its commitment to sustainability through several key initiatives. For example, they partner with organizations dedicated to reforestation and forest conservation. Additionally, they prioritize the use of recycled and reclaimed materials in their furniture production, reducing the demand for virgin resources. Arhaus's sustainability efforts include:

• Partnering with organizations like American Forests to support reforestation efforts.
• Using recycled materials such as reclaimed wood and recycled metals in furniture construction.
• Reducing waste through efficient manufacturing processes and recycling programs.

Ethical Sourcing

Arhaus is committed to ethical sourcing, ensuring that its products are made under fair labor conditions and in compliance with human rights standards. This value reflects a broader commitment to social responsibility and transparency in its supply chain. By prioritizing ethical sourcing, Arhaus aims to build trust with customers and stakeholders who value socially conscious business practices.

The company ensures ethical sourcing through several measures. They conduct regular audits of their suppliers to verify compliance with labor laws and human rights standards. Additionally, Arhaus maintains long-term relationships with suppliers who share their commitment to ethical practices. Arhaus's approach to ethical sourcing includes:

• Conducting regular audits of suppliers to ensure compliance with labor laws and human rights standards.
• Building long-term relationships with suppliers who share their commitment to ethical practices.
• Promoting transparency in its supply chain by disclosing information about its sourcing practices.

Customer Service

Arhaus places a high value on providing exceptional customer service. The company strives to create a positive and personalized shopping experience for each customer, from initial inquiry to after-sales support. By prioritizing customer satisfaction, Arhaus aims to build long-term relationships and foster brand loyalty.

Arhaus demonstrates its commitment to customer service through various initiatives. They offer personalized design consultations to help customers create their dream spaces. Additionally, they provide comprehensive product warranties and responsive customer support to address any concerns or issues. Arhaus's customer service initiatives include:

• Offering personalized design consultations to help customers create their dream spaces.
• Providing comprehensive product warranties to ensure customer satisfaction.
• Offering responsive customer support through various channels, including phone, email, and online chat.