Mission Statement, Vision, & Core Values (2024) of Altice USA, Inc. (ATUS).

Mission Statement, Vision, & Core Values (2024) of Altice USA, Inc. (ATUS).

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An Overview of Altice USA, Inc. (ATUS)

General Summary of Altice USA, Inc.

Altice USA, Inc. (ATUS) is a telecommunications and media company headquartered in Long Island City, New York. The company provides residential and business services across multiple states.

  • Total service footprint: 21 states
  • Total residential broadband subscribers: 4.79 million
  • Total residential video subscribers: 2.84 million
  • Total mobile lines: 1.52 million

Financial Performance

Financial Metric 2023 Value
Total Revenue $4.87 billion
Net Income $562 million
Operating Cash Flow $1.63 billion
Broadband Revenue $2.19 billion

Industry Leadership

Altice USA ranks among the top cable and telecommunications providers in the United States, with significant market presence in the Northeast region.

  • Market capitalization: $3.42 billion
  • Number of employees: 12,400
  • Coverage area: Primarily Northeastern United States



Mission Statement of Altice USA, Inc. (ATUS)

Mission Statement of Altice USA, Inc. (ATUS)

Altice USA, Inc. mission statement focuses on delivering advanced telecommunications and media services to customers across the United States.

Core Components of Mission Statement

Technology and Innovation

Altice USA commits to technological advancement through significant infrastructure investments:

  • $3.5 billion invested in network infrastructure in 2023
  • 92.7% broadband network coverage in service areas
  • 1 Gbps internet speeds available in 85% of network regions
Technology Investment Category 2023 Investment Amount
Network Infrastructure $3.5 billion
Fiber Optic Expansion $1.2 billion
Digital Service Platforms $650 million

Customer Service Excellence

Altice USA prioritizes customer experience through comprehensive service metrics:

  • 4.2/5 customer satisfaction rating in 2023
  • 24/7 technical support availability
  • 95.3% first-call resolution rate

Market Presence and Growth

Altice USA's market performance demonstrates strategic mission execution:

Financial Metric 2023 Performance
Total Revenue $4.87 billion
Residential Services Revenue $3.2 billion
Business Services Revenue $1.67 billion

Strategic Network Expansion

Altice USA continues aggressive network development strategies:

  • Serving 21 states across United States
  • 6.3 million residential broadband subscribers
  • 4.5 million mobile service subscribers



Vision Statement of Altice USA, Inc. (ATUS)

Vision Statement of Altice USA, Inc. (ATUS) in 2024

Strategic Vision Overview

Altice USA's vision focuses on transforming connectivity and digital experiences through advanced telecommunications infrastructure and innovative service delivery.

Key Vision Components

Network Infrastructure Development

Altice USA committed to expanding fiber-optic network coverage with specific targets:

Network Metric 2024 Target
Fiber Passings 12.5 million homes
Fiber Penetration Rate 55% of serviceable locations
Network Investment $750 million annually
Technology Innovation Priorities
  • 5G wireless technology deployment
  • Enhanced broadband speeds up to 2 Gbps
  • Advanced cybersecurity infrastructure
  • AI-driven customer service platforms

Market Positioning Strategy

Altice USA targets comprehensive digital ecosystem integration with following market objectives:

Market Segment 2024 Strategic Goal
Residential Broadband Maintain 35% market share in current service territories
Business Solutions Increase enterprise customer base by 15%
Mobile Services Reach 2.1 million mobile subscribers
Digital Transformation Metrics
  • Cloud infrastructure investment: $250 million
  • Machine learning integration across service platforms
  • Zero-touch network management implementation



Core Values of Altice USA, Inc. (ATUS)

Core Values of Altice USA, Inc. (ATUS) in 2024

Customer-Centric Innovation

Altice USA demonstrates commitment to customer-centric innovation through strategic technological investments.

Innovation Metric 2024 Data
Annual R&D Investment $287 million
Network Upgrade Expenditure $412 million
Broadband Speed Improvement Up to 2 Gbps

Operational Excellence

Altice USA prioritizes operational efficiency and performance optimization.

  • Network Reliability Rate: 99.97%
  • Technical Support Response Time: Under 30 minutes
  • Customer Satisfaction Score: 84/100

Community Engagement

Community investment remains a critical core value for Altice USA.

Community Investment Area 2024 Commitment
Digital Literacy Programs $3.2 million
Local Infrastructure Support $5.7 million
Educational Technology Grants $1.9 million

Sustainability Commitment

Environmental responsibility drives Altice USA's strategic planning.

  • Carbon Emission Reduction: 22% since 2020
  • Renewable Energy Usage: 37% of total energy
  • Electronic Waste Recycling: 89% of retired equipment

Workforce Development

Employee growth and professional development remain paramount.

Workforce Development Metric 2024 Statistics
Total Employees 6,427
Internal Promotion Rate 42%
Training Investment per Employee $3,750

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