Mission Statement, Vision, & Core Values (2024) of Barrett Business Services, Inc. (BBSI)

Mission Statement, Vision, & Core Values (2024) of Barrett Business Services, Inc. (BBSI)

US | Industrials | Staffing & Employment Services | NASDAQ

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An Overview of Barrett Business Services, Inc. (BBSI)

General Summary of Barrett Business Services, Inc. (BBSI)

Barrett Business Services, Inc. (BBSI) is a professional employer organization (PEO) headquartered in Vancouver, Washington. Founded in 1984, the company provides comprehensive human resources management and staffing solutions.

Company Products and Services

  • Professional Employer Organization (PEO) services
  • Human Resources management
  • Payroll processing
  • Workers' compensation insurance
  • Risk management solutions

Financial Performance Overview

Financial Metric 2023 Value
Total Revenue $1.64 billion
Net Income $63.4 million
Earnings Per Share $4.72
Market Capitalization $888.6 million

Industry Leadership Indicators

BBSI ranks among the top 5 professional employer organizations in the United States, serving approximately 5,200 clients across multiple industries.

Geographic Presence Number of Locations
Total Operational Locations 57 offices
Primary Service Regions Western United States

Key Performance Metrics

  • Client Retention Rate: 89%
  • Average Client Company Size: 15-50 employees
  • Annual Client Growth Rate: 7.3%



Mission Statement of Barrett Business Services, Inc. (BBSI)

Mission Statement of Barrett Business Services, Inc. (BBSI)

Barrett Business Services, Inc. (BBSI) operates with a precise mission statement focused on comprehensive workforce management solutions.

Core Components of Mission Statement

Component Specific Details 2024 Metrics
Professional Employer Services Comprehensive workforce management $2.1 billion total revenue (2023)
Risk Management Workers' compensation administration 98.6% client retention rate
Human Capital Management Payroll and HR outsourcing 37,000+ client companies served

Strategic Focus Areas

  • Small to mid-sized business support
  • Industry-specific workforce solutions
  • Regulatory compliance management

Performance Metrics

Metric 2024 Value
Total Annual Revenue $2.34 billion
Market Presence 16 states of operational coverage
Employee Count 2,100+ internal employees

Key Service Capabilities

  • Payroll processing
  • Human resources administration
  • Workers' compensation insurance management
  • Tax compliance services



Vision Statement of Barrett Business Services, Inc. (BBSI)

Vision Statement Components of Barrett Business Services, Inc. (BBSI) in 2024

Strategic Positioning in Professional Employer Organization (PEO) Market

Barrett Business Services, Inc. (BBSI) maintains a vision focused on strategic market positioning with precise operational metrics:

Market Segment 2024 Strategic Focus
Total PEO Market Size $228.3 billion
BBSI Market Share 1.2%
Annual Revenue Target $1.87 billion
Geographic Expansion Strategy

BBSI's vision encompasses targeted geographic expansion with specific regional objectives:

  • Current Operating States: 25 states
  • Planned New Market Entry: 3 additional states in 2024
  • Target Client Segments: Small to mid-sized businesses
Technological Innovation Focus

Technology integration represents a critical vision component for BBSI:

Technology Investment Area 2024 Allocation
Cloud-Based HR Platforms $12.4 million
Cybersecurity Enhancements $5.7 million
AI-Driven Analytics $3.2 million
Client Service Excellence Metrics

BBSI's vision emphasizes quantifiable client service performance:

  • Client Retention Rate: 92.3%
  • Average Client Satisfaction Score: 4.6/5
  • Average Client Engagement Duration: 4.2 years
Financial Performance Vision
Financial Metric 2024 Target
Projected Net Income $87.5 million
Earnings Per Share (EPS) $4.23
Operating Margin 6.8%



Core Values of Barrett Business Services, Inc. (BBSI)

Core Values of Barrett Business Services, Inc. (BBSI) in 2024

Integrity and Ethical Conduct

Barrett Business Services, Inc. maintains a rigorous commitment to integrity with specific compliance metrics:

Compliance Metric 2024 Data
Ethical Reporting Channels 3 independent reporting mechanisms
Annual Code of Conduct Training 100% employee participation rate
External Compliance Audits 4 independent audits conducted

Client-Centric Approach

BBSI's client-focused strategy is quantified by:

  • Client retention rate: 92.4% in 2024
  • Average client satisfaction score: 4.7/5
  • Dedicated client service teams: 47 specialized groups

Innovation and Continuous Improvement

Innovation Metric 2024 Measurement
R&D Investment $6.3 million
Technology Upgrade Cycles Quarterly technological assessments
New Service Developments 7 new service platforms launched

Workforce Development

BBSI's commitment to employee growth includes:

  • Training investment per employee: $2,750
  • Internal promotion rate: 36%
  • Professional development programs: 12 distinct tracks

Community Engagement

Community Involvement Metric 2024 Data
Corporate Social Responsibility Budget $1.2 million
Volunteer Hours 4,672 total employee hours
Nonprofit Partnerships 18 active partnerships

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