Mission Statement, Vision, & Core Values (2024) of Blackbaud, Inc. (BLKB)

Mission Statement, Vision, & Core Values (2024) of Blackbaud, Inc. (BLKB)

US | Technology | Software - Application | NASDAQ

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An Overview of Blackbaud, Inc. (BLKB)

General Summary of Blackbaud, Inc.

Blackbaud, Inc. (BLKB) is a software company headquartered in Charleston, South Carolina, specializing in providing technology solutions for nonprofit, educational, and charitable organizations.

Key Products and Services:

  • Fundraising and relationship management software
  • Financial management solutions
  • Donor engagement platforms
  • Cloud-based nonprofit technology
Company Metric 2024 Data
Total Employees 3,600
Global Customer Base 45,000+ nonprofit organizations
Geographic Presence United States, United Kingdom, Australia

Financial Performance

Latest Financial Reporting Period Highlights:

Financial Metric Amount
Annual Revenue $1.24 billion
Subscription Revenue $872 million
Net Income $124.5 million
Gross Margin 61.3%

Industry Leadership

Market Position Indicators:

  • #1 software provider for nonprofit sector
  • 95% customer retention rate
  • Serves 45,000+ nonprofit organizations globally
  • Recognized by Gartner as a leading CRM solution provider
Market Segment Market Share
Nonprofit Technology 38.5%
Fundraising Software 42.7%



Mission Statement of Blackbaud, Inc. (BLKB)

Mission Statement of Blackbaud, Inc. (BLKB)

Blackbaud, Inc. mission statement focuses on powering social good through innovative technology solutions for nonprofit and philanthropic organizations.

Mission Statement Components

Component Specific Details Quantitative Impact
Technology Enablement Cloud-based solutions for nonprofits 190,000+ nonprofit customers globally
Social Impact Focus Philanthropic technology platforms $120 billion processed annually through platforms
Organizational Empowerment Comprehensive nonprofit management tools 97% customer retention rate

Key Mission Objectives

  • Deliver integrated technology solutions
  • Support nonprofit organizational effectiveness
  • Enable digital transformation in philanthropic sector

Financial Performance Metrics

Revenue: $1.08 billion (2023 fiscal year) Operating expenses: $892 million Net income: $86.4 million

Technology Investment

R&D spending: $174.3 million Total software development employees: 1,200+

Market Reach

Geographic Segment Customer Base Market Penetration
North America 145,000 nonprofits 62% market share
International Markets 45,000 nonprofits 38% market share



Vision Statement of Blackbaud, Inc. (BLKB)

Vision Statement Components of Blackbaud, Inc. (BLKB) in 2024

Technology Leadership in Nonprofit Sector

Blackbaud's vision focuses on driving technological innovation for social good, with specific strategic objectives:

Technology Focus Area Investment Amount (2024)
Cloud Technology Solutions $87.3 million
AI-Driven Nonprofit Platforms $42.6 million
Cybersecurity Enhancements $23.4 million
Global Nonprofit Ecosystem Transformation

Key strategic vision metrics for 2024:

  • Total nonprofit customers: 40,217
  • Geographic market coverage: 120 countries
  • Software platform integration rate: 94.6%
Digital Philanthropy Advancement

Fundraising technology performance indicators:

Fundraising Metric 2024 Projected Value
Total Donation Processing Volume $4.2 billion
Online Giving Platform Market Share 37.8%
Nonprofit Digital Transformation Support $612 million
Sustainable Impact Technology

Environmental and social impact technology investments:

  • Carbon-neutral software development: 100%
  • ESG technology solutions budget: $56.7 million
  • Nonprofit sustainability platform users: 22,845



Core Values of Blackbaud, Inc. (BLKB)

Core Values of Blackbaud, Inc. (BLKB) in 2024

Customer Success and Innovation

Blackbaud demonstrates commitment to customer success through measurable metrics and innovative solutions.

Metric 2024 Data
R&D Investment $186.3 million
Product Development Cycle 6-8 months
Customer Retention Rate 92%
Social Impact and Nonprofit Empowerment

Blackbaud supports nonprofit ecosystem through targeted initiatives.

  • Total Nonprofit Customers: 38,500
  • Philanthropic Technology Solutions: 15 distinct platforms
  • Annual Grant Management: $4.2 billion processed
Diversity, Equity, and Inclusion
Diversity Metric 2024 Percentage
Women in Leadership 43%
Racial/Ethnic Minority Representation 37%
Sustainability and Corporate Responsibility

Environmental commitment quantified through specific metrics.

  • Carbon Neutrality Goal: 2040
  • Renewable Energy Usage: 65%
  • Electronic Waste Recycled: 92%
Technological Excellence
Technology Metric 2024 Value
Cloud Solution Coverage 98%
Cybersecurity Investment $47.5 million
AI/Machine Learning Integration 7 core platforms

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