Mission Statement, Vision, & Core Values (2025) of Central Depository Services (India) Limited.

An Overview of Central Depository Services (India) Limited

General Summary of Central Depository Services (India) Limited

Central Depository Services (India) Limited (CDSL) was established in 1999 and has emerged as one of the leading securities depositories in India. Founded in response to the need for a more efficient and secure method of handling securities, CDSL played a pivotal role in the transition from physical to electronic securities. The company is headquartered in Mumbai and is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE).

CDSL provides a variety of services including the dematerialization of securities, holding securities in electronic form, and facilitating transactions in securities. As of 2024, CDSL has over 5 crore active investor accounts and handles a substantial share of the dematerialized securities in the Indian capital market.

The company's current sales as of 2024 stand at approximately INR 1,000 crores, driven largely by its primary services in electronic securities management and transaction handling.

Company's Financial Performance in the Latest Financial Reports

In the latest financial reports for the fiscal year ending March 2024, CDSL reported record-breaking revenue of INR 1,200 crores, marking a robust growth of 20% compared to the previous year. This increase was primarily fueled by a surge in transaction volumes and a rise in the number of dematerialized accounts.

The revenue breakdown from main product sales indicates that the transaction-based income accounted for 60% of the total revenue, while income from annual issuer services contributed 25%. Additionally, CDSL's net profit for the fiscal year was noted at INR 500 crores, reflecting an impressive net profit margin of 41.67%.

Introduction to CDSL as a Leader in the Industry

CDSL is recognized as one of the foremost securities depositories in India, holding a significant market share in the industry. As of 2024, CDSL's market penetration has reached approximately 60%, making it a dominant player in the securities depository sector.

The company’s commitment to innovation and exceptional service delivery has positioned it well in a competitive market, contributing to its reputation as a trusted partner for issuers and investors alike. CDSL's strategic initiatives to enhance customer experience and streamline operations have further solidified its standing as a leader in the industry.

With a growing focus on digitization and financial inclusion, CDSL continues to expand its offerings and adapt to changing market dynamics. Investors and stakeholders are encouraged to explore more about how CDSL's strategic vision and core values contribute to its success in the financial ecosystem.

Mission Statement of Central Depository Services (India) Limited

Mission Statement of Central Depository Services (India) Limited

The Mission Statement of Central Depository Services (India) Limited (CDSL) is pivotal in shaping its strategic direction and operational priorities. CDSL aims to facilitate the development of the capital market by providing a range of services that ensure transparency, efficiency, and security for securities transactions. The mission underscores its commitment to enhance investor confidence, support innovation, and contribute to the overall growth of the Indian capital market.

Core Component 1: Facilitating Transparent Securities Transactions

A primary aspect of CDSL's mission is to promote transparency in securities transactions. By utilizing state-of-the-art technology, CDSL enhances the efficiency of the transaction process.

As of March 2023, CDSL reported processing over 134 million transactions annually. This statistic highlights the vast volume of transactions managed by the organization, reinforcing its role in safeguarding investor interests through transparency.

Core Component 2: Ensuring Security of Securities

Security is another key component of the mission statement. CDSL implements rigorous risk management protocols to protect investor assets against fraud and loss.

CDSL's total assets under custody stood at approximately ₹36 trillion as of March 2023, showcasing the significant value of securities that CDSL safeguards. Furthermore, CDSL's commitment to security is also reflected in its ISO 27001:2013 certification, which signifies its adherence to international standards in information security management.

Core Component 3: Promoting Investor Confidence and Market Growth

The third element of CDSL's mission is to bolster investor confidence in the securities market. CDSL actively engages in investor education initiatives through workshops and seminars.

In 2022, CDSL conducted over 500 investor awareness programs, reaching approximately 55,000 participants nationwide. These efforts aim to demystify the investment process and empower individuals to make informed financial decisions.

Vision Statement of Central Depository Services (India) Limited

Vision Statement Overview

Central Depository Services (India) Limited (CDSL) aims to provide a seamless platform for securities transactions and management. Its vision incorporates a commitment to technological advancement, enhancing investor experience, and promoting financial inclusion.

Technological Leadership

The vision of CDSL emphasizes being a leader in innovative technology solutions, enabling efficient securities management. In 2022, CDSL launched its electronic voting platform aiming to enhance shareholder engagement, reflecting its commitment to harnessing technology.

As of March 2023, CDSL reported a total of 1.63 crore demat accounts, showcasing its technological outreach and adoption in the Indian financial market.

Enhancing Investor Experience

CDSL is dedicated to improving the investor experience through user-friendly services. As of FY 2022-2023, CDSL achieved a customer satisfaction score of 88% in its annual feedback survey, indicating significant approval from its user base.

CDSL aims to expand its service offerings, including the introduction of mobile applications and enhanced online facilities by Q1 2024, aiming to support its vision of providing superior customer service.

Financial Inclusion

The vision underlines the promotion of financial inclusion across demographics. CDSL's initiatives include outreach programs targeting rural and semi-urban areas to educate the public about dematerialization.

By the end of FY 2023, CDSL reported that approximately 25% of its new accounts were from smaller towns, reflecting its strategy to penetrate underserved markets.

Sustainable Growth

CDSL's vision is closely tied to sustainable growth. The company reported a 15% growth in revenue for FY 2022-2023, reaching Rs. 700 crore from Rs. 609 crore in the previous year.

Moreover, CDSL is committed to adopting environmentally friendly practices, with a plan to achieve a 30% reduction in its carbon footprint by 2025.

Commitment to Governance

CDSL's vision focuses on robust corporate governance and transparency. The company has received several accolades for its governance standards, including being ranked among the top three depositories in terms of compliance as of 2023.

In 2023, CDSL also launched initiatives aimed at increasing the board diversity, targeting at least 30% female representation on its board by 2025.

Core Values of Central Depository Services (India) Limited

Integrity

Integrity is a fundamental core value at Central Depository Services (India) Limited (CDSL), emphasizing transparency and ethical practices. This commitment ensures trust among stakeholders, including investors, clients, and regulators.

CDSL has instituted rigorous compliance programs and audits, ensuring adherence to regulations set forth by the Securities and Exchange Board of India (SEBI). In the financial year 2022-2023, CDSL reported a compliance adherence rate of 99.9%.

• The company maintains a whistleblower policy, enabling employees to report unethical behavior without fear of reprisals.
• CDSL publishes an annual sustainability report detailing its ethical practices and compliance efforts.

Customer Focus

Customer focus drives CDSL to enhance service delivery and meet client expectations effectively. This value prioritizes the needs of clients, fostering long-term relationships.

In 2023, CDSL improved its customer service response time to an average of 2 hours, down from 4 hours in the previous year. This enhancement reflects a commitment to responsiveness.

• CDSL launched a new digital portal, enabling clients to access services seamlessly, resulting in a 30% increase in user satisfaction ratings.
• Feedback mechanisms, including quarterly surveys, are regularly employed to gather insights on customer experiences.

Innovation

Innovation is at the heart of CDSL's operations, enabling the company to adapt to changing market dynamics. This core value fosters the development of advanced services and solutions.

In 2023, CDSL introduced a blockchain-based system for securities settlement, enhancing efficiency and reducing processing time by 50%.

• The company allocated INR 50 million to research and development in 2023, focusing on fintech solutions.
• Partnerships with technology firms have been established to pilot new services, including mobile applications for real-time access to account information.

Excellence

Excellence represents CDSL's pursuit of the highest standards in service delivery and operational efficiency. This commitment is reflected in its performance metrics and client feedback.

For the fiscal year ending March 2024, CDSL achieved a net profit of INR 1.35 billion, reflecting a 15% increase from the previous year.

• The company received an award for 'Best Depository in Asia' from the Asian Development Bank in 2023.
• CDSL's operational efficiency ratios have consistently surpassed industry averages, with an efficiency ratio of 45% compared to the industry average of 55%.

Teamwork

Teamwork at CDSL fosters collaboration and strengthens relationships among employees, which enhances productivity and morale. This value enhances the company's ability to achieve strategic goals.

In 2023, CDSL conducted over 50 team-building workshops, leading to a 20% improvement in employee engagement scores.

• The organization implemented a cross-functional project initiative that has led to the successful launch of several new services within short timeframes.
• Employee participation in collaborative projects has resulted in a 25% increase in project completion rates compared to the previous year.