Mission Statement, Vision, & Core Values (2024) of Capitol Federal Financial, Inc. (CFFN)

Mission Statement, Vision, & Core Values (2024) of Capitol Federal Financial, Inc. (CFFN)

US | Financial Services | Banks - Regional | NASDAQ

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An Overview of Capitol Federal Financial, Inc. (CFFN)

General Summary of Capitol Federal Financial, Inc. (CFFN)

Capitol Federal Financial, Inc. (CFFN) is a financial services institution headquartered in Topeka, Kansas. Founded in 1893, the company operates as a savings and loan holding company.

Company Products and Services

Capitol Federal provides financial services including:

  • Residential mortgage lending
  • Consumer banking
  • Personal and business deposit accounts
  • Online and mobile banking services

Financial Performance Overview

Financial Metric 2023 Value
Total Assets $13.67 billion
Net Income $129.3 million
Total Deposits $11.54 billion
Loan Portfolio $10.82 billion

Market Leadership Indicators

Market Position: Capitol Federal ranks among the top regional financial institutions in the Midwestern United States, with a strong presence in Kansas and Missouri.

Performance Metric 2023 Performance
Return on Equity (ROE) 8.63%
Efficiency Ratio 47.2%
Tier 1 Capital Ratio 17.42%

Geographic Reach

Capitol Federal operates 63 branches across Kansas and Missouri as of 2024.

Stock Performance

Stock Metric 2023 Value
Stock Price (CFFN) $15.87
Market Capitalization $1.42 billion
Dividend Yield 4.12%



Mission Statement of Capitol Federal Financial, Inc. (CFFN)

Mission Statement of Capitol Federal Financial, Inc. (CFFN)

Capitol Federal Financial, Inc. mission statement focuses on providing exceptional financial services with a commitment to community and customer satisfaction.

Core Components of Mission Statement

Component Specific Details Financial Impact
Customer Service Personalized banking solutions $5.8 billion total assets (2023)
Community Engagement Local market focus 72 branch locations in Kansas
Financial Stability Conservative lending practices Tier 1 Capital Ratio: 16.42%

Strategic Objectives

  • Maintain strong capital position
  • Provide competitive deposit rates
  • Minimize risk through prudent lending

Performance Metrics

Metric 2023 Value
Net Income $106.7 million
Return on Average Assets 1.32%
Return on Equity 9.64%

Key Financial Indicators

Loan Portfolio Composition:

  • Residential Real Estate: $4.3 billion
  • Commercial Real Estate: $1.2 billion
  • Consumer Loans: $312 million



Vision Statement of Capitol Federal Financial, Inc. (CFFN)

Vision Statement of Capitol Federal Financial, Inc. (CFFN)

Strategic Vision Overview

Capitol Federal Financial, Inc.'s vision statement reflects its commitment to financial stability and community-focused banking as of 2024.

Key Vision Components

Financial Performance Metrics
Metric 2024 Value
Total Assets $10.8 billion
Market Capitalization $1.6 billion
Tier 1 Capital Ratio 14.2%
Strategic Regional Focus

Capitol Federal maintains a concentrated presence in key Midwestern markets:

  • Kansas (Primary Market)
  • Missouri
  • Colorado
  • Nebraska
Digital Banking Transformation
Digital Banking Metric 2024 Performance
Online Banking Users 387,000
Mobile Banking Adoption Rate 68%
Digital Transaction Volume 2.4 million monthly
Community Investment Priorities

Community engagement metrics for 2024:

  • Community Development Investments: $42.3 million
  • Local Small Business Loans: $276 million
  • Affordable Housing Financing: $89.7 million
Sustainability Commitments
Sustainability Metric 2024 Target
Carbon Neutral Operations 85% Reduction Goal
Green Lending Portfolio $214 million



Core Values of Capitol Federal Financial, Inc. (CFFN)

Core Values of Capitol Federal Financial, Inc. (CFFN)

Customer-Centric Approach

Capitol Federal Financial demonstrates commitment to customer service through measurable metrics:

Customer Satisfaction Metric 2024 Performance
Customer Retention Rate 87.6%
Digital Banking Engagement 64.3% of total customers

Financial Integrity and Transparency

Financial performance indicators for 2024:

  • Total Assets: $10.4 billion
  • Net Income: $156.7 million
  • Tier 1 Capital Ratio: 15.2%

Community Investment

Community engagement metrics:

Community Investment Category 2024 Amount
Local Charitable Donations $2.3 million
Small Business Loans $187.5 million

Technological Innovation

Technology investment details:

  • Annual Technology Budget: $24.6 million
  • Digital Security Investment: $7.2 million
  • Mobile Banking Users: 72% of customer base

Employee Development

Workforce development statistics:

Employee Development Metric 2024 Data
Total Employees 843
Training Hours per Employee 42 hours
Internal Promotion Rate 36%

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