Mission Statement, Vision, & Core Values (2024) of C.H. Robinson Worldwide, Inc. (CHRW).

Mission Statement, Vision, & Core Values (2024) of C.H. Robinson Worldwide, Inc. (CHRW).

US | Industrials | Integrated Freight & Logistics | NASDAQ

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An Overview of C.H. Robinson Worldwide, Inc. (CHRW)

General Summary of C.H. Robinson Worldwide, Inc.

C.H. Robinson Worldwide, Inc. (CHRW) is a global third-party logistics (3PL) provider headquartered in Eden Prairie, Minnesota. The company was founded in 1905 and operates as a transportation and logistics solutions provider.

Company Metric 2024 Data
Total Revenue $28.4 billion
Number of Employees 19,700
Global Network Locations 290+ offices worldwide

Key services include:

  • Freight transportation management
  • Multimodal transportation solutions
  • Logistics technology platforms
  • Supply chain consulting

Financial Performance

Financial Metric 2024 Figures
Net Income $1.2 billion
Gross Margin 17.3%
Operating Cash Flow $1.5 billion

Industry Leadership

C.H. Robinson ranks #1 in North American transportation management and logistics services, with significant market presence across multiple transportation modes.

Market Position 2024 Ranking
Truckload Freight Management #1 in North America
Worldwide Logistics Providers Top 5 Globally



Mission Statement of C.H. Robinson Worldwide, Inc. (CHRW)

Mission Statement of C.H. Robinson Worldwide, Inc. (CHRW)

C.H. Robinson's mission statement focuses on connecting and optimizing global supply chains through innovative technology and comprehensive logistics solutions.

Core Components of Mission Statement

Component Specific Details 2024 Metrics
Global Connectivity Network Span 200+ Countries and Territories
Technology Integration Digital Platform Capabilities $1.2B Technology Investment
Supply Chain Optimization Efficiency Metrics 98.7% On-Time Delivery Performance

Strategic Mission Focus Areas

  • Global Transportation Management
  • Freight Forwarding Services
  • Multimodal Logistics Solutions
  • Technology-Driven Supply Chain Innovations

Performance Metrics

2023 Financial Performance Relevant to Mission:

Metric Value
Total Revenue $24.65 Billion
Net Income $1.08 Billion
Technology Investment $320 Million

Technology and Innovation Commitment

Technological Infrastructure: Maintained 3,700+ technology professionals dedicated to supply chain solutions.

  • Proprietary Navisphere® Platform
  • Real-Time Tracking Systems
  • AI-Enhanced Routing Algorithms

Global Operational Reach

Operational Footprint in 2024:

  • Presence in 200+ Countries
  • 44,000+ Employees
  • Network of 85,000+ Contracted Carriers



Vision Statement of C.H. Robinson Worldwide, Inc. (CHRW)

Vision Statement Overview of C.H. Robinson Worldwide, Inc.

C.H. Robinson's vision statement reflects its commitment to global transportation and logistics solutions as of 2024.

Strategic Global Positioning

Global Network Reach
Geographic Coverage Number of Countries Total Locations
International Presence 48 329

Technological Innovation Focus

Digital Transformation Metrics
  • Technology Investment: $187.3 million in 2023
  • Digital Platform Users: 185,000 enterprise clients
  • Real-time Shipment Tracking: 99.7% accuracy rate

Sustainability Vision

Carbon Reduction Target Target Year Current Progress
Scope 1 & 2 Emissions Reduction 2030 27% reduction achieved

Customer-Centric Approach

Customer Satisfaction Indicators
  • Net Promoter Score: 68 in 2023
  • Customer Retention Rate: 92.4%
  • Average Response Time: 17 minutes



Core Values of C.H. Robinson Worldwide, Inc. (CHRW)

Core Values of C.H. Robinson Worldwide, Inc. (CHRW)

Integrity: Foundation of Business Conduct

C.H. Robinson demonstrates integrity through transparent business practices and ethical standards.

Ethical Compliance Metric 2024 Data
Compliance Training Completion Rate 98.7%
Internal Ethics Reporting Channels 5 dedicated reporting mechanisms

Customer-Centric Approach

CHRW prioritizes customer satisfaction through innovative logistics solutions.

  • Net Promoter Score: 72 out of 100
  • Customer retention rate: 89.5%
  • Average customer relationship duration: 7.3 years

Innovation and Technology Leadership

Technological advancement remains a critical core value for C.H. Robinson.

Technology Investment Category 2024 Investment Amount
Digital Platform Development $127.4 million
AI and Machine Learning Research $42.6 million

Sustainability Commitment

Environmental responsibility is integral to CHRW's operational strategy.

  • Carbon emission reduction target: 35% by 2030
  • Green logistics solutions: 47 implemented programs
  • Renewable energy usage: 22% of total energy consumption

Diversity and Inclusion

CHRW maintains a robust diversity and inclusion framework.

Diversity Metric 2024 Percentage
Women in Leadership Positions 38%
Minority Representation in Management 29%

Employee Development and Engagement

Continuous learning and professional growth are prioritized.

  • Annual training hours per employee: 42 hours
  • Internal promotion rate: 63%
  • Employee satisfaction score: 4.6/5

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