Mission Statement, Vision, & Core Values of DocGo Inc. (DCGO)

DocGo Inc. (DCGO) is navigating a complex transition, so their Mission Statement, Vision, and Core Values aren't just corporate boilerplate-they are the roadmap for investors and customers alike, especially with full-year 2025 revenue guided between $315 million and $320 million, a significant pivot from prior years. You see the headline net loss of $29.7 million in Q3 2025, but do you know how their core mission to revolutionize healthcare through mobile health is driving the 8% growth in their base revenue? Understanding their commitment to delivering accessible, high-quality care is defintely critical to assessing the value of their core business as they sunset other programs.

DocGo Inc. (DCGO) Overview

You need a clear picture of DocGo Inc. (DCGO), especially as it pivots its business model. The direct takeaway is this: DocGo is a mobile health and medical transportation company that is transitioning away from large government contracts, but its core business is showing solid growth, with full-year 2025 revenue expected to land between $315 million and $320 million.

DocGo started in 2015 as Ambulnz, focusing on integrated medical mobility solutions, and went public in November 2021. It operates across 26 US states and the United Kingdom, delivering healthcare outside the traditional clinic setting. Their services are simple: bring the care to the patient, whether that's an ambulance for emergency transport or a mobile medical unit for on-demand house calls. This platform-based approach is what they call 'last-mile healthcare,' and it's built on a network of EMTs, paramedics, and licensed nurses.

• Founded in 2015 as Ambulnz.
• Core services: Mobile Health and Medical Transportation.
• 2025 revenue guidance: $315 million to $320 million.

Latest Financial Performance and Strategic Pivot

The company's Q3 2025 results, reported on November 10, 2025, show a firm in transition, which is defintely a risk to map. Total revenue for the quarter was $70.8 million, a significant drop from the prior year, driven entirely by the wind-down of migrant-related programs. But here's the quick math: excluding that program revenue, DocGo's base business grew 8% year-over-year to $62.4 million in Q3 2025.

The Medical Transportation segment is the financial backbone right now, generating $50.1 million in Q3 2025 revenue, and it is projected to exceed $200 million for the full year 2025. Mobile Health Services, while impacted by the contract wind-down, contributed $20.7 million in the quarter. The company posted a GAAP net loss of $29.7 million for the quarter, largely due to non-cash impairments related to the strategic shift, so the focus is now on achieving efficiency in the core business.

A Leader in Last-Mile Mobile Health

DocGo is a recognized leader in technology-enabled mobile health and medical transportation, pushing to disrupt the traditional four-wall healthcare system. Their vision is to be the leading provider of last-mile healthcare, which means getting care to patients where and when they need it. They're not just an ambulance service; they are integrating virtual care-especially after acquiring SteadyMD-to bridge the gap between physical and remote services.

This focus on accessibility and efficiency is why they are often cited for innovation, like winning the "Best Overall Mobile Health Solution" award for their work with New York City Health + Hospitals in their Street Health Outreach + Wellness (SHOW) program. Their ability to secure long-term contracts with major healthcare systems and payers like UnitedHealthcare and EmblemHealth shows their model is gaining traction. If you want a deeper dive into the foundation of the business, you can find out more here: DocGo Inc. (DCGO): History, Ownership, Mission, How It Works & Makes Money

DocGo Inc. (DCGO) Mission Statement

You're looking for the fundamental drivers behind DocGo Inc.'s strategy, and the mission statement is where you start. It's not just a marketing slogan; for a growth company like DocGo, it's the blueprint guiding every capital allocation and operational decision. DocGo's official mission is: DocGo Inc. (DCGO): History, Ownership, Mission, How It Works & Makes Money

The mission is: To revolutionize healthcare, using innovative mobile health and virtual health solutions to deliver accessible, high-quality, and cost-effective care. This statement clearly maps out the company's long-term goals and its strategic focus on technology-enabled, last-mile healthcare delivery, which is where the market opportunity is right now.

The company's path to an expected full-year 2025 revenue of between $315 million and $320 million is a direct result of executing on these three core pillars, even as they manage the wind-down of migrant-related programs that impacted Q3 2025 revenue.

Revolutionizing Healthcare with Innovative Solutions

The first core component is the commitment to innovation, specifically through mobile health and virtual health (telehealth) solutions. This is the 'how' of DocGo's business model, moving care from the traditional four-wall setting to the patient's home or workplace. This approach aligns with their core value of 'Proactive Excellence,' anticipating patient needs before they escalate.

Honesty, this is the part that changes the economics of healthcare. By leveraging their proprietary technology platform and a field staff of over 5,000 mobile medical clinicians, DocGo is focused on proactive care. For example, their model helped prevent an estimated 54,000 unnecessary hospital stays in 2023, which translated to roughly $167 million in estimated savings for their healthcare system partners. That's a defintely concrete return on their innovation.

The strategic acquisition of the virtual care platform SteadyMD in 2025 further solidified this pillar, expanding their telehealth services across all 50 states to drive core revenue growth. Their technology is what makes last-mile healthcare scalable.

Delivering Accessible Care

The mission's second pillar is 'accessible' care, which is critical in a US healthcare system that often leaves vulnerable and underserved populations behind. DocGo's vision explicitly includes serving underprivileged communities and improving health outcomes for all.

Their focus on 'Prioritizing Patients and Partners' is the core value driving this accessibility. You see this in their Care Gap Closure programs, which target patients who have fallen out of the traditional care loop. As of the second quarter of 2025, the company had surpassed 1.2 million patient lives assigned to engage with for these services, up from 900,000 just a quarter earlier. They are on track to complete more than 31,000 care gap visits by the end of 2025.

This mobile-first strategy bridges the gap between physical and virtual care, ensuring that an individual has equal access to medical care regardless of their location or mobility. It's about bringing the doctor's office to the patient.

Providing High-Quality and Cost-Effective Care

The final pillar ensures that accessibility doesn't compromise quality or financial sustainability. As a seasoned analyst, you know that 'high-quality' and 'cost-effective' must go hand-in-hand to secure payer and provider contracts.

The company's core values of 'Relentless Work Ethic' and 'Pursuit of Perfection' underpin this commitment to quality, which is essential for maintaining their adjusted gross margin. While their GAAP gross margin was 20.0% in Q3 2025, their adjusted gross margin was a healthier 33.0%, showing solid operational efficiency in their core business lines. This margin is what allows them to deliver value to health systems, municipalities, and insurance company partners.

The cost-effective part is seen in their strategic financial outlook. While they anticipate a full-year 2025 Adjusted EBITDA loss of between $25 million and $28 million due to investments in new services, the goal is clear: reach positive adjusted EBITDA in the back half of 2026. This requires generating quarterly revenues in the $80 million to $85 million range with gross margins between 33% and 35%. That's a clear map to profitability driven by cost-effective, high-quality service delivery.

• Maintain adjusted gross margin between 33% and 35%.
• Target quarterly revenue of $80M to $85M for positive EBITDA.
• Keep total cash and equivalents strong at about $95.2 million (Q3 2025).

DocGo Inc. (DCGO) Vision Statement

You're looking past the noise of quarterly fluctuations to understand the long-term thesis, and that means zeroing in on DocGo Inc.'s (DCGO) core purpose. The direct takeaway is this: DocGo's vision is to be the leading provider of last-mile healthcare, which is a strategic roadmap to shift away from their high-volume, lower-margin legacy business toward scalable, technology-enabled mobile health services.

This isn't just corporate speak; it's a pivot reflected in their financials. While the wind-down of migrant-related programs caused a Q3 2025 total revenue decline to $70.8 million from $138.7 million a year ago, their core Mobile Health Services revenue (excluding those programs) actually increased by 23%. That growth shows the vision is already taking hold in their base business.

Revolutionizing Healthcare Delivery: The Mission

The mission statement is the engine driving the vision: To revolutionize healthcare, using innovative mobile health and virtual health solutions to deliver accessible, high-quality, and cost-effective care. This means they are not just running ambulances; they are building a proactive healthcare revolution platform. The goal is to keep you and your family out of the hospital by bringing care to where it's needed, when it's needed.

Here's the quick math on the shift: DocGo expects full-year 2025 revenue between $315 million and $320 million, with over $200 million coming from the medical transportation business alone. But the future margin expansion lies in mobile health, which is why the vision focuses on three key components to transform access to medical services.

Expanding Access for Underserved Populations

A core part of the vision is bridging the gap in healthcare disparities, specifically by serving underprivileged communities. This is a social mission, but it's also a clear market opportunity. By deploying mobile medical units, DocGo can reach patients who struggle with transportation or time off work, a common issue for patients with chronic conditions.

The company focuses on closing care gaps for payer partners, which means getting high-risk patients the preventative care they need to avoid expensive emergency room visits. This is a win-win for health plans and patients. They are committed to making a positive social impact, ensuring every individual has equal access to medical care.

Leveraging Technology to Improve Patient Outcomes and Reduce Costs

Technology is the differentiator, not just a feature. DocGo's proprietary technology is what enables them to coordinate their field staff of certified health professionals and drive business efficiencies for hospital networks. They use remote patient monitoring and telehealth to facilitate treatment in a patient's home or workplace.

The acquisition of SteadyMD, for example, immediately expanded their virtual care network across all 50 states, adding over 500 clinicians. This acquisition is expected to generate an approximate $25 million revenue run-rate in 2025, enabling more efficient cross-deployment of virtual and last-mile services. That's a defintely smart way to scale their tech-enabled model.

Creating a Seamless and Integrated Healthcare Experience

The final pillar of the vision is integration, which is about connecting the physical and virtual care worlds. You can't have a truly revolutionary model if the mobile unit doesn't talk to the virtual doctor, and the virtual doctor doesn't talk to the hospital. DocGo is bridging this gap with their integrated Ambulnz medical transport services and Mobile Health platform.

The seamless experience is built on:

• Proactive care, not just reactive transport.
• A single platform for mobile health and medical transport.
• Expanding their clinical offering to close over 30 different care gaps.

For a deeper look at the institutional backing behind this vision, you should read Exploring DocGo Inc. (DCGO) Investor Profile: Who's Buying and Why?

Core Values: Agility and Patient-Centered Care

The company's values-innovation, agility, and a patient-centered approach-are what make the vision executable. Agility is critical right now; they are adapting quickly to the loss of a major revenue stream (migrant programs) by focusing on core services, which saw a 23% revenue increase in Mobile Health in Q3 2025. Patient-centered care ensures that their technology and mobile units are focused on improving health outcomes, which is the only way to secure long-term contracts with payers and providers.

Next step: Finance needs to model the revenue contribution of the SteadyMD acquisition against the expected $25 million run-rate and the current Q3 2025 net loss of $29.7 million to project the Q4 path to profitability for the Mobile Health segment by month-end.

DocGo Inc. (DCGO) Core Values

You're looking for the bedrock of DocGo Inc.'s strategy, the core values that translate into their financial performance and market position. As a seasoned analyst, I see these values-Innovation, Patient Priority, and Operational Discipline-as the non-financial assets driving their push for a full-year 2025 revenue expectation of between $315 million and $320 million. They are defintely moving past the wind-down of migrant-related programs by doubling down on their core mobile health services.

The company's mission is clear: To revolutionize healthcare, using innovative mobile health and virtual health solutions to deliver accessible, high-quality, and cost-effective care. This is the north star, and the values below show how they plan to get there, aiming to be the leading provider of last-mile healthcare.

Proactive Excellence: Driving Innovation and Technology

Proactive Excellence means anticipating patient needs and using technology to deliver care before a minor issue becomes a costly emergency. It's about being forward-thinkers in healthcare, not just responders. This value is the engine behind their technology-enabled mobile health (Mobile Health) segment.

Here's the quick math: Mobile Health Services revenue, excluding the winding-down migrant-related programs, increased by 23% in the third quarter of 2025 compared to the third quarter of 2024. That kind of growth doesn't happen without serious investment in innovation.

• Acquired virtual care platform SteadyMD, expanding telehealth to all 50 states.
• Prioritizing fuel efficiency and paperless practices to ensure sustainable healthcare.
• Leveraging proprietary technology to bring care to patients, preventing 54,000 unnecessary hospital stays in 2023.

The acquisition of SteadyMD, completed subsequent to the third quarter of 2025, is a concrete example of this value in action, giving them a 50-state virtual care network to integrate with their physical mobile services. That's a serious move to expand their reach and keep people out of the emergency room.

Prioritizing Patients and Partners: Expanding Accessibility

The core value of Prioritizing Patients and Partners is about an unwavering focus on improving patients' lives and delivering value for their health system, municipality, and insurance company partners. It's a commitment to making a positive social impact by serving underprivileged communities and improving health outcomes for all. This translates directly into expanding access to care, especially for underserved populations.

The numbers show this commitment is real. DocGo has surpassed 900,000 patients assigned by their payer and provider partners for care gap closure services. This is a massive number of people getting proactive care to close gaps in their healthcare journey, which is a key driver for long-term cost savings for partners.

• Signed a contract with a major New York health plan to offer DocGo Primary Care services directly in members' homes.
• Their model saved healthcare system partners an estimated $167 million in 2023 by avoiding hospital stays.
• Focusing on high quality, highly accessible care, leveraging their +5,000 mobile medical clinicians.

This patient-centered approach is how they build trust and secure long-term contracts, like the two-year agreement for medical transportation services with a national health system in North Texas. It's about being where the patient needs you, when they need you.

Relentless Work Ethic: Operational Efficiency and Discipline

The Relentless Work Ethic is the operational backbone, a tireless drive to innovate, improve, and deliver outsized results. This value is particularly important as the company transitions its revenue base, focusing on efficiency to manage the expected full-year 2025 adjusted EBITDA loss of between $25 million and $28 million.

You can see the discipline in the Transportation Services segment, which is a steady, reliable performer. That segment's revenue grew to $50.1 million in the third quarter of 2025, up from $48.0 million in the same quarter of the previous year. That's a clear sign of operational strength and market penetration in their core medical transport business.

Management is focused on reducing selling, general, and administrative (SG&A) expenses, targeting $10 million in annualized savings through efficiency improvements and eliminating corporate roles. This is a necessary, disciplined action to improve their margin profile as they invest in the Payer & Provider vertical, which is a key growth area for 2025. This focus on efficiency ensures their balance sheet remains strong, holding approximately $95.2 million in total cash and cash equivalents as of September 30, 2025. To understand more about the strategic moves driving these results, you should read DocGo Inc. (DCGO): History, Ownership, Mission, How It Works & Makes Money.