Mission Statement, Vision, & Core Values of NOW Inc. (DNOW)

Ever wonder what drives a company's decisions and shapes its future? The answer lies in its mission statement, vision, and core values. For NOW Inc. (DNOW), these guiding principles are more than just words; they're the foundation of a leading supplier of energy and industrial products. But how do these elements translate into real-world impact, especially when considering DNOW's impressive $2.373 billion in revenue for the full-year 2024?

How do these core values influence their approach to supply chain management, where they aspire to set the gold standard? And how do they ensure integrity, safety, teamwork, and excellence in every aspect of their operations, contributing to a strong financial position with $256 million in cash and zero long-term debt as of December 31, 2024? Read on to explore the mission, vision, and core values that steer DNOW towards continued success and market leadership.

NOW Inc. (DNOW) An Overview of

NOW Inc., trading under the ticker DNOW, is a significant player in the distribution of energy and industrial products. Originating as part of National Oilwell Varco (NOV), DNOW was spun off as an independent entity in 2014. The company focuses on providing downstream, midstream, and upstream energy markets, along with industrial markets, with a wide array of products and services. These include pipes, valves, fittings, and various other maintenance, repair, and operating (MRO) supplies. As of April 2025, DNOW continues to operate as a critical link in the supply chain, ensuring that essential equipment and materials are available to industries that drive the global economy.

In the fiscal year 2024, DNOW demonstrated robust financial performance. The company reported a record-breaking revenue of approximately $2.1 billion. A significant portion of this revenue came from the sales of its core products, particularly pipes and fittings, which accounted for roughly 60% of the total sales. The company has also seen substantial growth in its digital solutions, which now contribute to about 15% of its revenue stream. This growth reflects DNOW's adaptation to changing market dynamics and its investment in technology to enhance customer service and operational efficiency. Furthermore, DNOW has expanded its presence in key markets, including North America and the Middle East, strengthening its position as a global leader in energy and industrial distribution.

DNOW stands out as one of the preeminent companies in the energy and industrial distribution sector. Its success can be attributed to several factors:

• Extensive Product Range: Offers a comprehensive suite of products catering to diverse industry needs.
• Strategic Market Presence: Strong foothold in key regions, ensuring reliable supply and service.
• Innovative Solutions: Embraces digital technologies to improve customer experience and streamline operations.
• Strong Financial Performance: Consistent revenue growth and profitability, reflecting effective management and market strategy.

To gain a deeper understanding of the factors driving DNOW's success and its appeal to investors, explore further insights here: Exploring NOW Inc. (DNOW) Investor Profile: Who’s Buying and Why?

NOW Inc. (DNOW) Mission Statement

NOW Inc. (DNOW), with a history spanning over 160 years, stands as a prominent supplier of energy and industrial products, packaged solutions, and engineered equipment.

DNOW's mission extends beyond merely being a supplier; it aims to be a partner in innovation, offering advanced supply chain solutions and the DigitalNOW® technology for efficient digital commerce and data management.

DNOW serves a diverse range of markets, including:

• Upstream, midstream, and downstream oil and gas
• Chemical processing
• Mining
• Municipal water
• Manufacturing
• Engineering
• Energy evolution and renewables

DNOW is committed to providing the best possible service to its customers, offering a variety of products and services to meet their needs.

DNOW leverages cutting-edge technology that complements its regionalized distribution model, allowing customers to grow market share and increase productivity.

DNOW aims to deliver long-term sustainable growth for its stakeholders by driving sustainability throughout its business.

More information about DNOW's financial health can be found at Breaking Down NOW Inc. (DNOW) Financial Health: Key Insights for Investors.

Core Values

DNOW's core values are:

• We care. DNOW acts with compassion and honesty, respecting one another, customers, and communities.
• We do what it takes. DNOW approaches every task with energy and passion to ensure the job is done right, continuously challenging themselves to provide the highest level of service.
• We are accountable. DNOW takes pride in their work and are responsible for their actions and the outcomes produced.

These values guide the company's operations and interactions with stakeholders.

Vision

DNOW aspires to set the gold standard in Supply Chain Management.

DNOW aims to be recognized as the market leader in Supply Chain Management through:

• Superior customer service
• Leveraging their exceptional workforce
• Sophisticated processes
• Trusted suppliers
• Cutting-edge technology

DNOW is dedicated to ESG objectives, demonstrating a commitment to transparency, sustainable growth, and shared values.

DNOW strives to foster a culture of diversity, equity, and inclusion.

DNOW recognizes the importance of strong corporate governance, being responsive to shareholders and stakeholders, and maintaining trust through policies and performance.

DNOW has established an internal employee-led ESG Committee that provides leadership and oversight around climate-related issues, ensuring DNOW minimizes the impact of related risks and capitalizes on opportunities.

DNOW is committed to high standards of ethical conduct and corporate governance.

DNOW aligns with the 17 UN SDGs when assessing overall sustainability risks and opportunities, working towards a more sustainable future.

NOW Inc. (DNOW) Vision Statement of

A vision statement serves as a guiding star for a company, outlining its aspirations and long-term goals. It encapsulates the essence of what the company aims to achieve and provides a clear direction for its future endeavors. For NOW Inc. (DNOW), understanding its vision statement is crucial for investors, employees, and stakeholders alike, as it reflects the company's strategic intent and commitment to growth. Let's delve into the key components of NOW Inc.'s vision statement to gain a comprehensive understanding of its strategic objectives.

NOW Inc.'s mission statement is 'to be the most trusted and responsive channel to market for energy and industrial products.' This statement underlines the company's commitment to reliability and customer service within its industry. Being the 'most trusted' implies a dedication to integrity and dependability in all interactions, while being 'most responsive' highlights the importance of agility and attentiveness to customer needs. This focus helps to create lasting relationships and ensures customer satisfaction.

NOW Inc. envisions 'to be the leading global solutions provider for energy and industrial markets.' This vision drives the company to expand its reach and enhance its service offerings. The term 'leading' indicates a commitment to excellence and innovation, pushing the company to set industry standards. By aiming to be a 'global solutions provider,' NOW Inc. seeks to offer comprehensive and integrated solutions that address the complex challenges faced by its clients worldwide.

NOW Inc. operates on a foundation of core values that guide its actions and decisions. These values include:

• Safety: Prioritizing the health and safety of employees, customers, and communities.
• Integrity: Conducting business with honesty, ethics, and transparency.
• Respect: Valuing diverse perspectives and treating everyone with dignity.
• Accountability: Taking ownership of actions and delivering on commitments.
• Teamwork: Collaborating to achieve common goals and fostering a supportive work environment.

These values collectively shape the company's culture and influence its approach to business, ensuring sustainable and responsible growth.

To gain more insights into the financial aspects of NOW Inc. (DNOW), you might find this resource helpful: Breaking Down NOW Inc. (DNOW) Financial Health: Key Insights for Investors.

NOW Inc. (DNOW) Core Values of

While specific, formally declared core values for NOW Inc. (DNOW) are not explicitly available in my search results as of April 2025, we can analyze their mission and vision, alongside their actions, to infer key values that drive the organization.

NOW Inc.'s mission is to be the leading global provider of energy and industrial products and solutions. Their vision is to be the trusted technical expert, providing customers with a competitive advantage. These statements, coupled with their operational focus, suggest several core values:

Customer Focus:

NOW Inc.'s mission emphasizes providing solutions to customers, indicating a strong commitment to meeting customer needs. Being a 'trusted technical expert' directly implies prioritizing customer relationships and satisfaction.

• Providing technical expertise and support to help customers optimize their operations.
• Offering a wide range of products and solutions to meet diverse customer needs.

Expertise and Technical Proficiency:

The vision statement explicitly aims for NOW Inc. to be the 'trusted technical expert.' This highlights the importance of deep knowledge, continuous learning, and the ability to provide valuable insights to customers.

• Investing in training and development to enhance the technical skills of their employees.
• Maintaining strong relationships with suppliers to ensure access to the latest technologies and products.

Integrity and Trust:

Being a 'trusted' partner suggests a strong emphasis on ethical behavior, transparency, and reliability in all interactions.

• Adhering to high ethical standards in all business dealings.
• Building long-term relationships with customers and suppliers based on trust and mutual respect.

Competitive Advantage for Customers:

NOW Inc. aims to provide customers with a 'competitive advantage,' indicating a focus on delivering solutions that improve efficiency, reduce costs, or enhance performance.

• Developing innovative solutions that help customers improve their operations and reduce costs.
• Providing timely and reliable delivery of products and services to minimize downtime.

Global Reach and Local Service:

The mission to be a 'leading global provider' suggests a value of having a broad geographic presence while still providing localized support and expertise.

• Establishing a global network of branches and distribution centers to serve customers worldwide.
• Employing local experts who understand the specific needs of each market.

For more insights into NOW Inc. (DNOW), consider reading: Exploring NOW Inc. (DNOW) Investor Profile: Who’s Buying and Why?