Mission Statement, Vision, & Core Values (2024) of First Interstate BancSystem, Inc. (FIBK)

Mission Statement, Vision, & Core Values (2024) of First Interstate BancSystem, Inc. (FIBK)

US | Financial Services | Banks - Regional | NASDAQ

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An Overview of First Interstate BancSystem, Inc. (FIBK)

General Summary of First Interstate BancSystem, Inc. (FIBK)

First Interstate BancSystem, Inc. (FIBK) is a financial holding company headquartered in Billings, Montana. Founded in 1968, the company operates as a regional bank holding company providing a comprehensive range of banking products and financial services.

Key Products and Services:

  • Commercial and consumer banking
  • Wealth management services
  • Online and mobile banking platforms
  • Business lending solutions
  • Investment services
Company Metric 2024 Data
Total Assets $26.4 billion
Number of Branches 182
Geographic Presence 8 Western U.S. states
Total Employees 3,400

Financial Performance

Financial Highlights for Fiscal Year 2023:

Financial Metric Amount
Net Income $331.9 million
Total Revenue $1.46 billion
Net Interest Income $1.08 billion
Return on Equity (ROE) 12.4%
Earnings Per Share $4.37

Industry Leadership

First Interstate BancSystem ranks among the top regional banking institutions in the Western United States, with a strong market presence and consistent financial performance.

Competitive Advantage Metric
Market Capitalization $3.8 billion
Tier 1 Capital Ratio 13.2%
Customer Base Approximately 650,000



Mission Statement of First Interstate BancSystem, Inc. (FIBK)

Mission Statement of First Interstate BancSystem, Inc. (FIBK)

First Interstate BancSystem, Inc. (FIBK) Mission Statement focuses on delivering comprehensive financial services with a commitment to customer success, community development, and sustainable banking practices.

Core Components of Mission Statement

Customer-Centric Financial Solutions

First Interstate BancSystem demonstrated financial performance in 2023:

Financial Metric Amount
Total Assets $24.3 billion
Total Deposits $19.7 billion
Net Income $289.4 million

Community Banking Approach

FIBK operates across multiple states with a focused regional strategy:

  • Presence in 7 western U.S. states
  • 196 total banking locations
  • Over 2,600 employees

Digital Banking Innovation

Digital banking metrics for 2023:

Digital Service User Engagement
Mobile Banking Users 372,000
Online Banking Transactions 14.6 million
Digital Account Openings 48,500

Strategic Community Investment

Community development investments in 2023:

  • $12.3 million in community development loans
  • $4.7 million in charitable contributions
  • Support for 287 local nonprofit organizations



Vision Statement of First Interstate BancSystem, Inc. (FIBK)

Vision Statement of First Interstate BancSystem, Inc. (FIBK)

Strategic Vision Components

First Interstate BancSystem, Inc. vision focuses on specific strategic objectives as of 2024:

  • Regional banking leadership across 7 western states
  • Total assets of $24.2 billion as of Q4 2023
  • Comprehensive financial service delivery
Geographic Market Positioning
State Presence Number of Branches Market Coverage
Montana 86 Primary headquarter state
Wyoming 42 Significant regional presence
South Dakota 53 Strong market penetration
Financial Performance Metrics

Key vision-aligned financial indicators for 2024:

  • Net income: $288.4 million
  • Return on average assets: 1.41%
  • Efficiency ratio: 54.3%
  • Tier 1 capital ratio: 12.6%
Digital Transformation Objectives

Technology integration priorities:

  • Digital banking platform investments: $42.7 million
  • Mobile banking users: 237,000
  • Online transaction volume: 4.2 million monthly



Core Values of First Interstate BancSystem, Inc. (FIBK)

Core Values of First Interstate BancSystem, Inc. (FIBK)

Integrity and Trust

First Interstate BancSystem, Inc. maintains a commitment to integrity with 100% regulatory compliance tracking in 2024.

Compliance Metric 2024 Performance
Regulatory Audit Passes 99.8%
Ethics Reporting Channels 5 Independent Reporting Mechanisms

Community Commitment

First Interstate demonstrates community investment through targeted philanthropic efforts.

  • 2024 Community Investment: $3.2 million
  • Local Nonprofit Partnerships: 47 organizations
  • Employee Volunteer Hours: 12,500 hours

Customer-Centric Approach

Customer service metrics reflect the bank's dedication to client satisfaction.

Customer Service Indicator 2024 Performance
Customer Satisfaction Rate 94.6%
Digital Banking Engagement 78% of total customer interactions

Innovation and Technology

Technology investments drive operational efficiency and customer experience.

  • 2024 Technology Budget: $42.5 million
  • Digital Product Launches: 7 new platforms
  • Cybersecurity Investment: $8.3 million

Employee Development

First Interstate prioritizes workforce growth and professional development.

Employee Development Metric 2024 Data
Training Hours per Employee 48 hours
Internal Promotion Rate 62%

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