Mission Statement, Vision, & Core Values of HarborOne Bancorp, Inc. (HONE)

What drives a financial institution like HarborOne Bancorp, Inc. (HONE)? Is it simply about the numbers, or is there a deeper purpose? With a strong core banking franchise and a proven track record of growth, as demonstrated by the $27.4 million net income reported for the year ended December 31, 2024, understanding the mission, vision, and core values becomes essential to understanding the full picture.

Do you know what principles guide HarborOne in serving its customers and communities? How does HarborOne aim to be more than just a bank, striving to be a trusted financial partner? Dive in to explore the foundational elements that shape HarborOne Bancorp's identity and strategic direction, influencing its commitment to customers, shareholders, and the communities it serves.

HarborOne Bancorp, Inc. (HONE) An Overview of

HarborOne Bancorp, Inc., established in 1917, operates as the holding company for HarborOne Bank. As a full-service community bank, HarborOne Bank provides a range of financial services to individuals, families, and businesses. These services include deposit accounts, loans, and investment management. The bank has a network of branches and ATMs across southeastern Massachusetts. As of December 31, 2024, HarborOne Bank had total assets of $4.71 billion, total loans of $3.73 billion, and total deposits of $3.85 billion.

In the fiscal year 2024, HarborOne Bancorp reported a net income of $37.1 million, or $0.74 per diluted share. The company's performance was supported by a strong net interest margin and growth in key lending areas. The bank's strategic focus on community banking and customer relationships has contributed to its sustained growth and profitability.

HarborOne's financial highlights for 2024 include:

• Net Income: $37.1 million
• Earnings per Diluted Share: $0.74
• Total Assets: $4.71 billion
• Total Loans: $3.73 billion
• Total Deposits: $3.85 billion

HarborOne Bancorp continues to solidify its position as a leading financial institution in the region. Its commitment to providing comprehensive banking services and fostering strong community relationships underpins its ongoing success.

HarborOne Bancorp stands out as a key player in the financial services industry, demonstrating consistent growth and a strong commitment to its community. To gain a deeper understanding of the company's financial stability, explore: Breaking Down HarborOne Bancorp, Inc. (HONE) Financial Health: Key Insights for Investors

HarborOne Bancorp, Inc. (HONE) Mission Statement

HarborOne Bancorp, Inc., rooted in its establishment in 1917, demonstrates a long-standing commitment to the financial well-being of its customers, employees, shareholders, and communities. The company operates with 30 full-service banking centers across southeastern Massachusetts and Rhode Island, along with commercial lending offices in Boston and Providence. HarborOne Bank also delivers educational resources via 'HarborOne U,' offering digital content, webinars, and recordings for financial and small business education.

HarborOne's mission is 'To create a better financial experience for everyone – our customers, our employees, our shareholders, and our communities – by providing top-notch service, driving better financial outcomes, and doing business the right way.'

Here's a detailed look into the core components of the mission statement:

• Customer-Centric Approach:

HarborOne focuses on providing a personalized experience while understanding the financial goals of each customer for today and their dreams for tomorrow. This is reflected in their commitment to offering the very best in personal, small business, and commercial banking products and services, including online and mobile banking.

• Community Commitment:

HarborOne is dedicated to strengthening and empowering the communities where its customers and employees live and work. This is evident through various initiatives, such as:

• Supporting programs that promote education.
• Providing basic human needs.
• Encouraging healthy youth and families.
• Supporting community organizations and civic-minded projects.

In 2024, HarborOne was recognized as the Best Bank in Rhode Island and Metro South Community Choice Awards, highlighting its deep community engagement.

• Employee Focus:

HarborOne U exemplifies the bank's commitment to the personal and professional enrichment of its employees through specialized programming. The company fosters corporate values of accountability, integrity, respect, trust, and teamwork.

• Shareholder Value:

HarborOne focuses on delivering shareholder value, demonstrated by declaring a $0.08 per share dividend for Q4 2024, payable on January 14, 2025, to shareholders of record by December 31, 2024.

In the fiscal year 2024, HarborOne reported a net income of $27.4 million, or $0.66 per diluted share, compared to a net income of $16.1 million, or $0.37 per diluted share, for the prior year.

• Doing Business the Right Way:

This aspect emphasizes the company's values of integrity, teamwork, trust, respect, and accountability, which are central to how it manages its business and relationships.

HarborOne Bank's vision statement is 'To be our customers' most trusted financial partner'.

The core values that underpin HarborOne’s operations and relationships are:

• Accountability
• Integrity
• Respect
• Trust
• Teamwork

These values guide the bank in managing its business and ensuring consistent value delivery to its customers.

HarborOne is dedicated to supporting local non-profits and charities through The HarborOne Foundation, focusing on initiatives that help youth, adults, and families improve their lives. In 2024, HarborOne provided $5,000 scholarships to 20 exceptional students, totaling $100,000, via the ONECommunity Scholarship Program. Since its inception, the program has awarded $900,000 in college scholarships to local high school seniors.

The bank actively engages with the community through sponsorships and donations, prioritizing requests that align with its investment areas and geographic service area, including southeastern Massachusetts, Greater Boston, and Rhode Island.

For insights into HarborOne's financial health, consider reading Breaking Down HarborOne Bancorp, Inc. (HONE) Financial Health: Key Insights for Investors.

HarborOne Bancorp, Inc. (HONE) Vision Statement of

To fully understand HarborOne Bancorp, Inc., exploring its mission, vision, and core values is essential. These elements provide a clear picture of the organization's goals, ambitions, and the principles that guide its operations. As of April 2025, this analysis offers valuable insights into the direction and priorities of HarborOne Bancorp.

HarborOne Bancorp's mission, vision, and core values are designed to create a customer-first environment while also driving innovation and growth. These statements reflect a commitment to the communities it serves and the employees who work there.

Mission Statement

HarborOne Bancorp's mission statement focuses on delivering exceptional customer service and supporting the financial well-being of its customers and communities. While a specific, publicly declared mission statement for HarborOne Bancorp, Inc. isn't readily available, we can infer their mission from their actions and stated values. Their dedication to providing financial solutions, fostering community growth, and prioritizing customer relationships underlines what they aim to achieve. This dedication is reflected in their focus on local decision-making and community support.

Key components of HarborOne's inferred mission include:

• Customer Focus: Prioritizing customer needs and delivering personalized financial solutions.
• Community Support: Investing in local communities through financial support, volunteerism, and community development programs.
• Financial Well-being: Helping customers achieve their financial goals through sound advice and tailored products.

Vision Statement

As of my knowledge cut-off in April 2025, a concrete, officially published vision statement for HarborOne Bancorp isn't available. However, we can still create a vision statement that aligns with HarborOne Bancorp's public activities and stated values. A suitable vision statement might be:

'To be the leading community bank in New England, recognized for exceptional customer relationships, innovative financial solutions, and unwavering commitment to the financial health and prosperity of the communities we serve.'

This proposed vision statement encompasses several key areas:

• Regional Leadership: Aspiring to be the top community bank in New England.
• Customer Relationships: Emphasizing the importance of strong, lasting customer relationships.
• Innovation: Committing to providing innovative and relevant financial solutions.
• Community Prosperity: Focusing on the financial well-being and growth of the communities they serve.

Core Values

HarborOne Bancorp's core values reflect its commitment to ethical behavior, customer satisfaction, and community involvement. These values guide the company's actions and shape its culture. These values likely include:

• Integrity: Maintaining the highest ethical standards in all interactions.
• Customer Commitment: Putting customers first and striving to exceed their expectations.
• Community Focus: Supporting local communities through financial contributions and volunteer efforts.
• Teamwork: Fostering a collaborative and supportive work environment.
• Innovation: Embracing new ideas and technologies to improve products and services.

Understanding these core values helps stakeholders appreciate the principles that guide HarborOne Bancorp's operations and decision-making processes. These values drive the company's commitment to its customers, employees, and the communities it serves.

For more insights into HarborOne Bancorp's financial health, see: Breaking Down HarborOne Bancorp, Inc. (HONE) Financial Health: Key Insights for Investors

HarborOne Bancorp, Inc. (HONE) Core Values of

While specific details on HarborOne Bancorp's (HONE) mission statement, vision, and core values can be difficult to source directly, we can infer their likely focus based on their business activities and industry context. Banks like HarborOne typically emphasize customer service, community involvement, and financial stability.

Here are some potential core values, exemplified with information that reflects HarborOne's activities and the general expectations for financial institutions:

Customer Focus

A commitment to understanding and meeting the financial needs of their customers. This involves providing personalized service, offering a range of products and services to suit different needs, and building long-term relationships based on trust. For example, offering various deposit accounts and loan products tailored to individual and business clients demonstrates this commitment.

Community Involvement

Banks often see themselves as integral parts of the communities they serve. This translates to supporting local initiatives through sponsorships, donations, and employee volunteerism. They might also offer financial literacy programs or invest in affordable housing projects. For instance, HarborOne Foundation's grants and community support initiatives underscore this value.

Integrity and Ethical Conduct

Given the nature of the financial industry, maintaining the highest ethical standards is paramount. This includes transparency in dealings, compliance with regulations, and a commitment to fair and responsible lending practices. Banks are heavily regulated to ensure they operate in a safe and sound manner, protecting depositors and the financial system.

Financial Strength and Stability

A core value for any bank is ensuring its own financial health. This means managing risk effectively, maintaining adequate capital levels, and generating sustainable profits. A strong balance sheet allows the bank to weather economic downturns and continue serving its customers. In 2024, HarborOne Bancorp reported total assets of $4.7 billion, loans of $3.7 billion, and deposits of $3.9 billion, reflecting a solid financial position.

Employee Development

Recognizing that their employees are their greatest asset, many companies invest in training and development programs to help them grow professionally and personally. This can lead to improved customer service and a more engaged workforce. Banks may offer tuition reimbursement, leadership training, and opportunities for advancement.

Innovation

In today's rapidly changing financial landscape, banks need to embrace innovation to stay competitive. This could involve developing new digital products and services, streamlining processes, or adopting new technologies to improve efficiency and customer experience. The rise of mobile banking and online lending platforms reflects this trend.

For more insights into HarborOne Bancorp, Inc. (HONE), explore their investor profile: Exploring HarborOne Bancorp, Inc. (HONE) Investor Profile: Who’s Buying and Why?