Mission Statement, Vision, & Core Values of NiSource Inc. (NI)

Do you know what drives a company like NiSource Inc., one of the largest fully-regulated utility companies in the United States, serving approximately 3.3 million natural gas customers and 500,000 electric customers across six states? How does a company with approximately 7,700 employees and a capital expenditure plan increased to $19.4 billion for 2025, stay on course? The answer lies in its clearly defined mission, vision, and core values.

Understanding these guiding principles can provide valuable insights into the company's operations, strategic direction, and commitment to its stakeholders, especially since NiSource reported a GAAP net income of $739.7 million, or $1.62 earnings per diluted share, for the year ended December 31, 2024. Want to discover what these are and how they shape NiSource's approach to the energy sector?

NiSource Inc. (NI) An Overview of

NiSource Inc., tracing its roots back over a century, stands as a significant player in the energy sector. The company provides essential natural gas and electricity services to approximately 3.2 million customers across six states. These states include Indiana, Kentucky, Maryland, Ohio, Pennsylvania, and Virginia. With a strong commitment to safety, reliability, and environmental stewardship, NiSource operates and maintains an extensive network of infrastructure to deliver energy to homes and businesses.

NiSource's operations are divided into two main segments:

• Gas Distribution: This segment focuses on delivering natural gas to residential, commercial, and industrial customers. It involves maintaining a vast network of pipelines and ensuring safe and reliable service.
• Electric Operations: This segment generates, transmits, and distributes electricity to customers in northern Indiana. It includes power plants and transmission lines.

As of April 2025, NiSource continues to focus on modernizing its infrastructure and transitioning to cleaner energy sources. This includes investments in renewable energy projects and upgrades to its natural gas distribution systems.

In 2024, NiSource reported a net operating revenue of $6.37 billion. This reflects the company’s strong performance in both its gas distribution and electric operations. The company's strategic investments in infrastructure and commitment to operational excellence have contributed to its financial stability.

NiSource's financial performance in the latest reporting period demonstrates its resilience and growth potential. The company has shown consistent revenue growth, driven by increased customer demand and strategic investments in its infrastructure. For instance, in 2024, NiSource reported operating revenues of $1.7 billion for the first quarter, with net income available to common shareholders of $262.9 million, or $0.59 per share. These figures highlight the company's ability to generate strong financial results while maintaining reliable service to its customers.

NiSource continues to invest in modernizing its infrastructure and transitioning to cleaner energy sources. These investments are expected to drive long-term growth and enhance the company's sustainability profile.

NiSource stands as one of the leading companies in the energy industry. Its commitment to safety, reliability, and sustainability has earned it a strong reputation among customers and investors. To understand more about why NiSource is successful, continue reading here: Breaking Down NiSource Inc. (NI) Financial Health: Key Insights for Investors

NiSource Inc. (NI) Mission Statement

NiSource Inc. operates as a fully-regulated utility company, delivering energy to approximately 3.3 million natural gas customers and 500,000 electric customers across six states through its Columbia Gas and NIPSCO brands. NiSource is committed to providing safe, reliable, and affordable energy while striving to be a trusted partner in the energy sector. NiSource Inc. (NI): History, Ownership, Mission, How It Works & Makes Money

NiSource's mission is:

To deliver safe, reliable energy that drives value to our customers.

This mission is supported by several key actions:

• Improving reliability and safety for customers and communities.
• Making it easier for customers to do business with the company.
• Providing additional access to natural gas and electric service.
• Reducing emissions and preserving natural resources.

Vision Statement of NiSource

NiSource aspires:

To be an innovative and trusted energy partner.

This vision reflects NiSource's commitment to:

• Striving for operational excellence.
• Focusing on safety and sustainability.
• Valuing employees and customers.
• Ensuring financial stability.

Core Values at NiSource

NiSource's operations are guided by a set of core values that shape its culture and approach to business:

• Be Safe
• Look for a Better Way
• Act with Care
• Take Accountability
• Integrity
• Inclusion
• Customer Focus
• Excellence

These values influence various aspects of the company, including:

• Customer Relations: Understanding and meeting customer needs and expectations.
• Community Engagement: Giving back to the communities they serve.
• Workplace Culture: Promoting respect, inclusivity, and diversity.
• Ethical Conduct: Maintaining strong business ethics and transparency.

NiSource's commitment to these values has earned recognition, including being named one of the World's Most Ethical Companies.

Financial Performance and Strategic Investments

NiSource demonstrates its commitment to delivering value through strategic investments and financial achievements. In 2024, NiSource reported a GAAP net income of $739.7 million, or $1.62 per diluted share, compared to $661.7 million, or $1.48 per diluted share, in 2023. The company's non-GAAP adjusted net income was $798.6 million, or $1.75 per share, compared to $716.3 million, or $1.60 per share, in 2023.

NiSource is increasing its capital expenditure plan to $19.4 billion and expects an annual EPS growth of 6%-8% for the 2025-2029 period.

In 2024, NiSource had revenues of $6.4 billion, a 4% increase from the previous year.

These figures reflect NiSource's focus on long-term infrastructure investment, safety programs, and sustainable growth.

NiSource Inc. (NI) Vision Statement of

NiSource Inc. aims to deliver energy to its customers and enhance the vitality of its communities. The company's commitment to safety, environmental stewardship, and community engagement is reflected in its operational practices and long-term strategies. More details about the company's background can be found at NiSource Inc. (NI): History, Ownership, Mission, How It Works & Makes Money.

Safety is a foundational element of NiSource's vision. The company's dedication to the safety of its employees, customers, and communities is evident in its operations. This commitment is demonstrated through:

• Investing in infrastructure upgrades to enhance safety and reliability.
• Implementing comprehensive training programs for employees to ensure safe work practices.
• Utilizing advanced technologies for monitoring and detecting potential hazards.

In 2024, NiSource allocated a substantial portion of its capital expenditures to modernize its infrastructure, focusing on replacing aging pipelines and upgrading safety systems. For example, the company planned to invest between $1.4 billion and $1.6 billion in its gas and electric infrastructure in 2024, with a significant portion dedicated to safety-related projects. These investments are aimed at reducing the risk of incidents and ensuring the safe delivery of energy to customers.

NiSource is committed to environmental sustainability, striving to minimize its environmental impact and promote responsible energy practices. The company's environmental initiatives include:

• Reducing greenhouse gas emissions through investments in renewable energy sources and energy efficiency programs.
• Managing natural resources responsibly and protecting biodiversity.
• Complying with environmental regulations and continuously improving environmental performance.

NiSource is actively working towards a sustainable energy future. The company aims to retire all coal-fired generation by 2028 and replace it with cleaner energy sources. As of 2024, NiSource has reduced its greenhouse gas emissions by approximately 60% compared to 2005 levels, demonstrating significant progress towards its environmental goals. The company plans to invest heavily in renewable energy projects, such as solar and wind farms, to further reduce its carbon footprint.

NiSource recognizes the importance of being an active and responsible member of the communities it serves. The company's community engagement efforts include:

• Supporting local economic development initiatives and creating jobs.
• Providing financial assistance and volunteer support to community organizations.
• Promoting energy efficiency and conservation through educational programs.

NiSource actively supports the economic and social well-being of its communities. In 2024, the company contributed millions of dollars to local charities and community organizations, supporting various initiatives such as education, health and human services, and environmental conservation. Additionally, NiSource employees volunteered thousands of hours to community projects, demonstrating the company's commitment to making a positive impact.

NiSource's financial performance supports its ability to invest in safety, environmental stewardship, and community engagement. In 2024, NiSource reported strong financial results, with operating revenues of $6.38 billion and net income of $639.4 million. The company's financial stability allows it to allocate resources to critical areas such as infrastructure modernization and environmental sustainability. NiSource's capital expenditure plans for 2024 include significant investments in gas and electric infrastructure, as well as renewable energy projects. These investments are expected to drive long-term growth and create value for shareholders, while also benefiting customers and communities.

NiSource Inc. (NI) Core Values of

NiSource Inc. is committed to delivering reliable energy to its customers while upholding a strong set of core values. These values guide the company's operations, decision-making, and interactions with stakeholders. NiSource focuses on safety, environmental stewardship, and community engagement to ensure sustainable and responsible business practices. These principles reflect NiSource's dedication to creating long-term value for its customers, employees, and shareholders.

Safety

Safety is a paramount core value for NiSource. The company is dedicated to ensuring the safety of its employees, customers, and the communities it serves. This commitment is reflected in various initiatives and programs designed to prevent accidents and promote a culture of safety throughout the organization. NiSource continuously invests in training, technology, and infrastructure to enhance safety measures and mitigate risks. The company's dedication to safety is integral to its mission of providing reliable and responsible energy delivery.

• NiSource emphasizes comprehensive safety training programs for all employees, ensuring they are equipped with the knowledge and skills necessary to identify and address potential hazards.
• The company invests in advanced technologies and infrastructure upgrades to enhance the safety and reliability of its natural gas and electric systems.
• NiSource actively engages with communities to promote safety awareness and provide resources for emergency preparedness.

In 2024, NiSource reported a significant investment of $1.9 billion in safety and system modernization. This investment includes projects focused on pipeline replacement, infrastructure upgrades, and enhanced safety technologies. These efforts demonstrate NiSource's ongoing commitment to maintaining the highest safety standards and ensuring the reliable delivery of energy to its customers.

Environmental Stewardship

Environmental stewardship is a core value that drives NiSource to minimize its environmental impact and promote sustainable practices. The company is committed to reducing emissions, conserving natural resources, and protecting ecosystems. NiSource integrates environmental considerations into its business operations, striving to balance energy delivery with environmental responsibility. This commitment is evident in the company's investments in renewable energy, energy efficiency programs, and initiatives to reduce its carbon footprint.

• NiSource is focused on reducing greenhouse gas emissions through investments in renewable energy sources, such as solar and wind power.
• The company implements energy efficiency programs to help customers reduce their energy consumption and lower their environmental impact.
• NiSource actively participates in conservation efforts to protect natural resources and preserve biodiversity in the communities it serves.

NiSource has set a goal to retire all coal-fired generation by 2028, with an estimated investment of $8.6 billion in renewable energy projects. In 2024, NiSource reduced its Scope 1 greenhouse gas emissions by more than 60% compared to 2005 levels. The company's environmental initiatives align with its commitment to sustainability and responsible energy delivery.

Community Engagement

Community engagement is a core value that emphasizes NiSource's commitment to being a responsible and supportive member of the communities it serves. The company actively participates in community development initiatives, philanthropic giving, and volunteer programs. NiSource strives to build strong relationships with local organizations, community leaders, and residents to address local needs and contribute to the well-being of the community. This commitment is reflected in the company's investments in education, economic development, and social services.

• NiSource supports education through scholarships, grants, and partnerships with local schools and universities.
• The company contributes to economic development by supporting local businesses, creating jobs, and investing in infrastructure improvements.
• NiSource provides assistance to vulnerable populations through partnerships with social service agencies and community organizations.

In 2024, the NiSource Charitable Foundation contributed $4.2 million to support various community initiatives, focusing on education, environmental sustainability, and community development. Employees volunteered more than 15,000 hours to support local causes and community events. NiSource's community engagement efforts demonstrate its commitment to making a positive impact in the areas it serves.

More information on NiSource Inc. (NI) Financial Health: Breaking Down NiSource Inc. (NI) Financial Health: Key Insights for Investors