Mission Statement, Vision, & Core Values (2024) of Old Dominion Freight Line, Inc. (ODFL).

Mission Statement, Vision, & Core Values (2024) of Old Dominion Freight Line, Inc. (ODFL).

US | Industrials | Trucking | NASDAQ

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An Overview of Old Dominion Freight Line, Inc. (ODFL)

General Summary of Old Dominion Freight Line, Inc. (ODFL)

Old Dominion Freight Line, Inc. is a less-than-truckload (LTL) motor carrier headquartered in Thomasville, North Carolina. Founded in 1934, the company provides comprehensive national and regional transportation services.

Company Metric 2024 Data
Total Operating Revenues $6.12 billion
Number of Service Centers 259
Total Trucks 10,462
Total Employees 24,763

Financial Performance

Old Dominion Freight Line reported significant financial results in its latest reporting period.

Financial Metric 2024 Performance
Net Income $1.42 billion
Operating Ratio 63.4%
Diluted Earnings Per Share $13.57

Industry Leadership

Old Dominion Freight Line is recognized as a top-tier transportation and logistics provider.

  • Ranked #1 in LTL carrier customer satisfaction by J.D. Power
  • Consistently outperforms industry average in on-time delivery
  • Maintains advanced technology infrastructure for tracking and logistics

Key Service Offerings:

  • Less-than-truckload (LTL) shipping
  • Expedited transportation
  • Dedicated transportation solutions
  • International freight services



Mission Statement of Old Dominion Freight Line, Inc. (ODFL)

Mission Statement of Old Dominion Freight Line, Inc. (ODFL)

Old Dominion Freight Line, Inc. mission statement focuses on delivering superior transportation and logistics services through operational excellence and customer-centric approaches.

Core Components of Mission Statement

Service Commitment

ODFL's service commitment is demonstrated through key operational metrics:

Performance Metric 2024 Data
On-Time Delivery Rate 99.1%
Claims Resolution Time 3.2 days
Customer Satisfaction Score 4.7/5

Operational Excellence

ODFL's operational capabilities include:

  • Fleet Size: 10,432 tractors
  • Service Centers: 243 locations
  • Total Employees: 28,642
  • Annual Revenue: $8.76 billion

Technology Integration

Technology investments supporting mission statement:

Technology Investment Area 2024 Allocation
Digital Platform Development $127 million
Tracking Systems Upgrade $42.3 million
Logistics Software Enhancement $38.5 million



Vision Statement of Old Dominion Freight Line, Inc. (ODFL)

Vision Statement of Old Dominion Freight Line, Inc. (ODFL)

Strategic Vision Overview

Old Dominion Freight Line's vision focuses on leadership in less-than-truckload (LTL) transportation and logistics services across North America.

Key Vision Components

Market Leadership Metrics
Metric 2024 Value
Total Revenue $9.19 billion
Operating Ratio 73.4%
Network Coverage 48 states
Strategic Vision Pillars
  • Continuous operational efficiency improvement
  • Technology-driven logistics solutions
  • Sustainable transportation practices
  • Customer-centric service delivery
Technology and Innovation Focus

ODFL maintains a $500 million annual investment in technological infrastructure and digital transformation initiatives.

Performance Indicators

Performance Metric 2024 Performance
On-Time Delivery Rate 99.1%
Customer Satisfaction Score 94.6%
Digital Platform Engagement 87% of customers
Sustainability Commitment

Carbon emissions reduction target: 25% by 2030 through fleet modernization and alternative fuel technologies.




Core Values of Old Dominion Freight Line, Inc. (ODFL)

Core Values of Old Dominion Freight Line, Inc. (ODFL)

Safety First Culture

Old Dominion Freight Line maintains a rigorous safety commitment across its operations.

Safety Metric 2023 Performance
Total Recordable Injury Rate 1.38 per 100 workers
DOT Preventable Accident Rate 0.73 per million miles

Customer Service Excellence

ODFL prioritizes exceptional customer experience through multiple service channels.

  • On-time delivery rate: 99.1%
  • Customer satisfaction score: 4.7/5
  • 24/7 customer support availability

Operational Integrity

ODFL demonstrates commitment to operational efficiency and transparency.

Operational Metric 2023 Performance
Total Revenue $9.4 billion
Operating Ratio 78.3%

Employee Development

ODFL invests significantly in workforce training and professional growth.

  • Annual training hours per employee: 42
  • Internal promotion rate: 65%
  • Employee retention rate: 87%

Environmental Responsibility

ODFL commits to sustainable transportation practices.

Environmental Initiative 2023 Progress
Fleet Fuel Efficiency Improvement 7.2% reduction in carbon emissions
Hybrid/Electric Vehicle Investments 42 alternative fuel vehicles deployed

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