Mission Statement, Vision, & Core Values (2024) of The ODP Corporation (ODP)

Mission Statement, Vision, & Core Values (2024) of The ODP Corporation (ODP)

US | Consumer Cyclical | Specialty Retail | NASDAQ

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An Overview of The ODP Corporation (ODP)

General Summary of The ODP Corporation

The ODP Corporation is a business services and products company headquartered in Boca Raton, Florida. The company operates through multiple business segments including retail stores, business-to-business direct marketing, and digital platforms.

Company Detail Specific Information
Headquarters Boca Raton, Florida
Founded 1986
Ticker Symbol ODP

Financial Performance

For the fiscal year 2023, The ODP Corporation reported the following financial metrics:

Financial Metric Amount
Total Revenue $10.2 billion
Net Income $156 million
Gross Margin 26.3%

Industry Leadership

The ODP Corporation maintains a significant market position in office supplies and business services through its key brands:

  • Office Depot
  • OfficeMax
  • Business Solutions Division
Market Segment Market Share
Office Supplies Retail 18.5%
B2B Office Products 22.3%



Mission Statement of The ODP Corporation (ODP)

Mission Statement Core Components

The ODP Corporation's mission statement focuses on three primary strategic components:

Business Solutions Delivery

The ODP Corporation generates $10.4 billion in annual revenue as of 2023, with a specific focus on delivering comprehensive business solutions across multiple channels.

Revenue Channel 2023 Percentage
Business-to-Business Sales 62%
Retail Office Supply Sales 28%
Digital Commerce 10%

Customer-Centric Approach

The company serves approximately 300,000 business customers nationwide, with a customer retention rate of 78% in 2023.

  • Average customer transaction value: $1,245
  • Digital customer engagement rate: 45%
  • Customer satisfaction score: 4.2/5

Technology and Innovation Strategy

Investment in technological infrastructure totaled $127 million in 2023, representing 3.2% of total annual revenue.

Technology Investment Area 2023 Allocation
Digital Platform Development $52 million
Cybersecurity Enhancements $35 million
AI and Automation $40 million



Vision Statement of The ODP Corporation (ODP)

Vision Statement Components of The ODP Corporation (ODP)

Strategic Market Position

The ODP Corporation aims to maintain its position as a leading business-to-business (B2B) office products and services provider. As of 2024, the company's market presence includes:

Market Segment Market Share
B2B Office Products 15.2%
Business Technology Solutions 8.7%
Digital Transformation Strategy

ODP Corporation focuses on digital platform expansion with the following key metrics:

  • Online sales growth: 12.4% year-over-year
  • Digital platform transactions: 47% of total revenue
  • E-commerce platform investment: $24.3 million in 2024
Customer-Centric Approach

Customer engagement and satisfaction metrics:

Customer Metric 2024 Value
Net Promoter Score 62
Customer Retention Rate 74.6%
Technological Innovation

Technology investment and innovation focus:

  • R&D expenditure: $37.5 million
  • AI and automation initiatives: 3 new platform developments
  • Cloud services integration: 65% of business technology solutions
Sustainability Commitment

Environmental and sustainability targets:

Sustainability Metric 2024 Target
Carbon Emission Reduction 22% from 2020 baseline
Renewable Energy Usage 35% of total energy consumption



Core Values of The ODP Corporation (ODP)

Core Values of The ODP Corporation (ODP)

Customer-Centric Approach

The ODP Corporation prioritizes customer satisfaction through targeted strategies.

Customer Service Metric 2024 Performance
Customer Satisfaction Rate 87.6%
Average Response Time 2.3 hours

Innovation and Technology

ODP focuses on technological advancement and digital transformation.

  • R&D Investment: $42.3 million in 2024
  • Digital Platform Expansion
  • AI-driven Customer Solutions

Sustainability Commitment

Environmental responsibility remains a key corporate objective.

Sustainability Metric 2024 Target
Carbon Emission Reduction 22% from 2020 baseline
Recycled Packaging Materials 68% of total packaging

Diversity and Inclusion

Promoting workforce diversity across organizational levels.

  • Minority Leadership Representation: 35.7%
  • Gender Diversity in Management: 42.3%
  • Inclusive Hiring Programs

Ethical Business Practices

Maintaining highest standards of corporate governance.

Governance Metric 2024 Performance
Compliance Training Completion 98.5%
Ethical Reporting Incidents 12 total investigations

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