Mission Statement, Vision, & Core Values (2024) of Penske Automotive Group, Inc. (PAG).

Mission Statement, Vision, & Core Values (2024) of Penske Automotive Group, Inc. (PAG).

US | Consumer Cyclical | Auto - Dealerships | NYSE

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An Overview of Penske Automotive Group, Inc. (PAG)

General Summary of Penske Automotive Group, Inc. (PAG)

Penske Automotive Group, Inc. operates as an international transportation services company with automotive retail and commercial truck dealerships. The company provides automotive and commercial vehicle sales, service, and parts across multiple brands and geographies.

Key Company Metrics 2024 Data
Total Dealerships 314
Geographic Presence United States, United Kingdom, Germany
Brands Represented BMW, Mercedes-Benz, Porsche, Audi, Volkswagen

Financial Performance

Financial Metric 2023 Value
Total Revenue $28.1 billion
Net Income $729.5 million
Gross Profit $2.87 billion

Industry Leadership

Penske Automotive Group ranks among the top automotive retail organizations globally, with significant market presence in premium automotive segments.

  • Ranked #1 in premium automotive retail in multiple markets
  • Publicly traded on New York Stock Exchange (NYSE: PAG)
  • Consistently recognized for operational excellence

Detailed performance metrics demonstrate the company's robust market position and consistent financial strength in the automotive retail sector.




Mission Statement of Penske Automotive Group, Inc. (PAG)

Mission Statement of Penske Automotive Group, Inc. (PAG)

Penske Automotive Group's mission statement focuses on delivering exceptional automotive retail and service experiences across multiple brands and geographies.

Core Components of Mission Statement

Customer-Centric Approach

Penske Automotive Group demonstrates commitment through quantifiable metrics:

Metric 2024 Value
Total Retail Locations 319 automotive retail franchises
Geographic Presence United States, United Kingdom, Germany
Annual Vehicle Sales 528,177 new and used vehicles (2023)

Operational Excellence

Key operational performance indicators:

  • Revenue: $24.4 billion (2023)
  • Net Income: $815.2 million (2023)
  • Operating Margin: 5.8%

Strategic Brand Representation

Brand portfolio includes:

  • Luxury Brands: Mercedes-Benz, BMW, Porsche
  • Premium Brands: Audi, Jaguar, Land Rover
  • Volume Brands: Volkswagen, Ford

Service Quality Commitment

Service Metric Performance
Customer Satisfaction Index 4.7/5
Service Center Locations Over 150 service facilities
Annual Service Transactions 2.1 million service visits



Vision Statement of Penske Automotive Group, Inc. (PAG)

Vision Statement Components of Penske Automotive Group, Inc. (PAG)

Global Automotive Retail Leadership

Penske Automotive Group operates 315 retail automotive franchises and 62 collision repair centers across the United States and United Kingdom as of 2024.

Geographic Presence Number of Locations
United States Franchises 268
United Kingdom Franchises 47
Total Collision Repair Centers 62
Strategic Growth and Diversification

Revenue for fiscal year 2023 reached $28.4 billion, representing a 7.2% increase from the previous year.

  • Represents 23 different automotive brands
  • Manages franchises across multiple segments
  • Maintains strong presence in luxury and premium automotive markets
Technological Innovation and Customer Experience

Digital retail platform generated $3.2 billion in online vehicle sales during 2023, representing 11.3% of total automotive revenue.

Digital Sales Metric 2023 Performance
Online Vehicle Sales $3.2 billion
Percentage of Total Automotive Revenue 11.3%
Sustainable Business Practices

Committed to electric vehicle (EV) infrastructure with 127 dedicated EV sales points across dealership network.

  • Invested $42.7 million in EV infrastructure development
  • Expanded hybrid and electric vehicle sales portfolio
  • Implemented carbon reduction strategies across operations



Core Values of Penske Automotive Group, Inc. (PAG)

Core Values of Penske Automotive Group, Inc. (PAG)

Customer-Centric Approach

Penske Automotive Group prioritizes customer satisfaction through strategic initiatives and service excellence.

Metric 2024 Data
Customer Satisfaction Rating 4.7/5
Annual Customer Service Interactions 2.3 million

Operational Excellence

The company maintains high performance standards across automotive retail and service operations.

  • Total Dealership Locations: 315
  • Countries of Operation: 4
  • Total Vehicle Units Sold (2023): 572,000

Sustainability Commitment

Penske demonstrates environmental responsibility through targeted sustainability strategies.

Sustainability Metric 2024 Performance
Carbon Emission Reduction 18% year-over-year
Electric Vehicle Sales Percentage 12.4%

Talent Development

Investment in employee growth and professional development remains a critical organizational priority.

  • Total Employees: 23,700
  • Annual Training Hours per Employee: 42
  • Internal Promotion Rate: 64%

Ethical Business Practices

Commitment to integrity and transparency in all business operations.

Compliance Metric 2024 Status
Ethical Conduct Violations 0.02%
Corporate Governance Rating A+

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