Mission Statement, Vision, & Core Values (2025) of Persistent Systems Limited.

Mission Statement, Vision, & Core Values (2025) of Persistent Systems Limited.

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An Overview of Persistent Systems Limited

An Overview of Persistent Systems Limited

Founded in 1990, Persistent Systems Limited is a global technology services company headquartered in Pune, India. The company specializes in software development, IT services, and digital transformation solutions. Persistent operates across various sectors, including healthcare, finance, and telecommunication, providing services such as cloud computing, data analytics, and artificial intelligence. As of 2024, Persistent Systems reported revenues of approximately USD 1.1 billion, marking a significant milestone in its sales trajectory.

Company's Financial Performance

In the latest financial report for the fiscal year ending March 2024, Persistent Systems achieved record-breaking revenue growth. The company's revenue rose by 18% year-over-year, driven largely by robust sales in its key product lines, including cloud services and digital transformation solutions. Revenues from main product sales accounted for 65% of total revenue, reflecting the growing demand for these services in the market.

The following table outlines the key financial metrics from the latest reporting period:

Metric FY 2023 (Actual) FY 2024 (Projected) Year-over-Year Growth
Total Revenue USD 935 million USD 1.1 billion 18%
Net Profit USD 92 million USD 120 million 30%
EBITDA Margin 16% 18% 2%
Market Capitalization USD 2.5 billion USD 3.0 billion 20%

Introduction to Company as an Industry Leader

Persistent Systems has positioned itself as a leader in the technology services industry, leveraging innovation and strategic partnerships to drive growth. The company stands out for its commitment to research and development, investing approximately 10% of its revenue back into R&D initiatives annually. This investment supports its diverse offerings and enhances its competitive edge.

Persistent's strong market presence is bolstered by its extensive client base, which includes Fortune 500 companies and leading enterprises across various sectors. The company's strategic focus on emerging technologies ensures that it remains at the forefront of industry trends and client needs.

Investors and stakeholders are encouraged to explore further to understand the various factors contributing to Persistent Systems' ongoing success and market leadership.




Mission Statement of Persistent Systems Limited

Mission Statement of Persistent Systems Limited

Persistent Systems Limited's mission statement emphasizes its commitment to delivering high-quality products and services while fostering innovation and maintaining client satisfaction. The significance of the mission statement lies in its ability to guide the company's long-term goals, align its corporate strategies, and foster a culture of continuous improvement.

Core Component 1: Innovation

The first core component of Persistent Systems' mission is innovation. This reflects the company's dedication to developing cutting-edge technology solutions that meet evolving market needs. For instance, in the fiscal year 2023, Persistent Systems reported an increase in R&D expenditure to ₹1,500 million, highlighting its focus on innovation.

Core Component 2: Customer Satisfaction

Customer satisfaction is another key aspect of the mission statement. Persistent Systems aims to exceed client expectations by delivering tailored solutions. The company achieved a customer satisfaction score of 95% in its recent client feedback survey, demonstrating its strong commitment to client engagement and service excellence.

Core Component 3: Quality Products and Services

The third core component focuses on delivering quality products and services. Persistent Systems maintains rigorous quality assurance processes and adheres to international standards. In 2023, the company's quality management practices contributed to a reduction in defects by 25% compared to the previous year, signifying its commitment to quality.

Core Component Description Key Metrics
Innovation Commitment to developing cutting-edge solutions R&D Expenditure: ₹1,500 million
Customer Satisfaction Focus on exceeding client expectations Satisfaction Score: 95%
Quality Products and Services Delivering high-quality and defect-free solutions Defect Reduction: 25%



Vision Statement of Persistent Systems Limited

Vision Statement as of 2024

The vision statement of Persistent Systems Limited focuses on becoming a global leader in providing innovative software solutions and services that drive transformation across various industries. The company aims to empower organizations with cutting-edge technology to enhance productivity, agility, and innovation.

Strategic Innovation

Persistent Systems emphasizes continuous innovation as a key component of its vision. In 2023, the company invested approximately INR 200 crores in research and development to advance its capabilities in areas like Artificial Intelligence, Cloud Computing, and Data Analytics. This reflects a commitment to maintaining a competitive edge and fostering technological advancement.

Global Reach

In alignment with its vision, Persistent Systems has expanded its international presence. As of 2024, the company operates in over 15 countries worldwide, with a customer base that includes over 500 clients, ranging from startups to Fortune 500 companies. This global outreach facilitates cross-border collaboration and enhances service delivery.

Customer-Centric Approach

The vision statement underscores a strong customer-centric philosophy. Persistent Systems aims to achieve a customer satisfaction rate of over 90% by improving service quality and responsiveness. As of late 2023, the Net Promoter Score (NPS) for the company was recorded at 72, indicating robust customer loyalty and satisfaction.

Sustainable Growth

Another vital aspect of the vision is its focus on sustainable growth. In 2023, Persistent Systems reported a revenue growth of 18% year-over-year, reaching approximately INR 3,500 crores. The company plans to maintain this trajectory, with a projected growth rate of 15%-20% for the next fiscal year.

Employee Empowerment and Culture

Persistent Systems aims to foster a culture of innovation and learning among its employees. As of 2024, the company has over 18,000 employees, with initiatives for continuous training and development in place. The employee satisfaction score reported in 2023 stood at 85%, demonstrating commitment to a positive work environment.

Key Metrics 2023 2024 Target
R&D Investment (INR crores) 200 250
Number of Countries Operated 15 20
Customer Satisfaction Rate (%) 90 92
Revenue (INR crores) 3,500 4,000
Employee Count 18,000 20,000



Core Values of Persistent Systems Limited

Innovation

Innovation is at the heart of Persistent Systems Limited's culture. This core value emphasizes the importance of creativity and forward-thinking in technology and service delivery.

In 2024, Persistent Systems allocated $50 million towards Research and Development (R&D) to expand its innovation capabilities. The company has launched several initiatives, including the 'Innovation Lab' which engages employees across disciplines to develop new products.

Furthermore, Persistent's investment in Artificial Intelligence (AI) solutions led to the development of a new AI-driven analytics platform that has enhanced client decision-making capabilities, resulting in a 30% increase in efficiency for clients utilizing these tools.

Customer Centricity

Customer centricity is vital for Persistent Systems, driving the organization to prioritize client needs and experiences.

The company implemented a customer feedback system in 2024, which reported a 95% customer satisfaction score, reflecting their commitment to responsive and effective service. Their annual client retention rate stands at 89%, showing strong loyalty and appreciation from their clientele.

Additionally, Persistent launched the 'Client Success Program' that focuses on personalized service and support, yielding a 20% increase in repeat business year-on-year.

Integrity

Integrity forms the foundation of Persistent Systems' operations, ensuring ethical practices and transparency.

In 2023, Persistent Systems was awarded the 'Ethics in Business' accolade, a testament to its adherence to high ethical standards in dealings with stakeholders. The firm has a comprehensive code of conduct that applies to its 15,000+ employees globally.

Moreover, the company has established an anonymous reporting mechanism, which has resulted in a 40% reduction in compliance-related incidents since its inception.

Collaboration

Collaboration is fundamental in driving success at Persistent Systems, fostering teamwork across various departments.

The company's partnership with various technology firms has resulted in shared innovative solutions, enhancing product offerings. In 2024, Persistent formed strategic alliances with 5 major tech companies, which expanded their service portfolio significantly.

Moreover, Persistent Systems has implemented cross-functional teams that have led to a 25% increase in project delivery speed, demonstrating the effectiveness of teamwork and collaboration among diverse groups.

Excellence

Excellence is a guiding principle for Persistent Systems, aiming for the highest standards in service and product delivery.

In 2024, the company achieved a milestone by obtaining the ISO 9001 certification, ensuring quality management in all operations. Persistent Systems has consistently been listed among the top 10% of IT service providers based on service quality metrics.

The firm’s focus on continuous improvement is exemplified by its 15 awards for service excellence in 2023, further solidifying its reputation as a leader in the IT industry.

Core Value Key Initiative Impact Metrics
Innovation $50 million R&D Investment 30% client efficiency increase
Customer Centricity Client Success Program 95% satisfaction score
Integrity Anonymity in Reporting 40% reduction in compliance issues
Collaboration Strategic Alliances 25% increase in delivery speed
Excellence ISO 9001 Certification Top 10% in Service Quality

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