Mission Statement, Vision, & Core Values of ePlus inc. (PLUS)

You're looking at ePlus inc. (PLUS) and its foundational documents-Mission Statement, Vision, and Core Values-to understand the engine driving its strategic shift, and honestly, the numbers tell the story of that pivot. In fiscal year 2025, the company's services revenue grew a substantial 37% for the full year, pushing the consolidated gross margin up to 27.5% from 24.8% the prior year, even as net sales dipped to $2,068.8 million. Does a mission to be a 'customer-first, services-led' organization defintely translate into that kind of margin expansion, or are there deeper cultural values at play that you should be modeling? We need to map those core beliefs directly to the bottom line.

ePlus inc. (PLUS) Overview

You need a clear picture of ePlus inc. (PLUS) to understand its market position, so let's start with the fundamentals. Founded in 1990 and headquartered in Herndon, Virginia, ePlus is a consultative technology solutions provider that helps organizations manage their entire IT lifecycle, from design to deployment and ongoing management.

The company operates on a services-led, value-added reseller (VAR) model, which means they combine best-in-class products from partners like Cisco Systems and Microsoft with their own deep expertise. Honestly, this consultative approach is why they serve over 5,000 customers across sectors like healthcare, finance, and government. Their portfolio is comprehensive:

• Cloud and Data Center Solutions: For migration, optimization, and infrastructure.
• Cybersecurity: Offering threat detection, risk assessment, and incident response.
• Networking and Collaboration: Enabling seamless digital workspaces.
• Managed and Professional Services: Providing 24/7 support and strategic consulting.

As of November 2025, the company's trailing twelve months (TTM) revenue stood at approximately $2.16 Billion USD, reflecting its significant scale in the IT solutions market. For a deeper dive into their guiding principles, you can check out ePlus inc. (PLUS): History, Ownership, Mission, How It Works & Makes Money.

Latest Financial Performance and Strategic Shift

The latest financial reports show ePlus inc. is successfully navigating the industry's shift toward subscription and services-based revenue models, even as traditional product sales slow down. The full fiscal year 2025 (ending March 31, 2025) net sales were $2,068.8 million, a 7.0% decrease year-over-year, but the underlying profitability story is strong. Consolidated gross profit for FY 2025 actually increased by 3.3% to $569.1 million, pushing the gross margin up to 27.5% from 24.8% in the prior year.

Here's the quick math on the near-term trend: The second quarter of fiscal year 2026 (Q2 FY26, ended September 30, 2025) saw a major revenue beat. Net sales for the quarter were $608.83 million, a significant 23.4% jump compared to the same quarter last year. Net income for the quarter was $34.86 million, with diluted earnings per share (EPS) at $1.45, which is defintely a solid performance.

This growth is largely driven by high-margin services and a surge in security. For example, security gross billings alone rose an impressive 56% year-over-year in Q2 FY26, fueled by customers investing heavily in AI-driven infrastructure and cybersecurity. This pivot to higher-margin services is key to their success.

A Leader in Transformative Technology Solutions

ePlus inc. is a recognized industry leader, not just a reseller. They position themselves as a 'customer-first, services-led, and results-driven' partner, offering transformative technology solutions that provide the best customer outcomes. This isn't just marketing fluff; it's a business model that prioritizes long-term strategic value over transactional product sales.

With a team of over 2,100 employees and deep technical expertise, the company has honed its capabilities over more than three decades. They hold top-level certifications with a long list of industry-leading partners, which allows them to deliver sophisticated, vendor-agnostic solutions. This commitment to engineering depth and a comprehensive service portfolio is exactly why ePlus inc. is a powerhouse in the IT solutions space.

ePlus inc. (PLUS) Mission Statement

You're looking for the bedrock of ePlus inc. (PLUS), that single statement that dictates every strategic move and investment decision, and here it is: The mission is to be a customer-first, services-led, results-driven organization that brings an integrated approach and proven methodologies to help customers modernize their IT landscape for transformative results. This isn't just corporate wallpaper; it's the operating manual that explains why the company's financial profile is changing so rapidly.

A mission statement's significance is simple: it guides capital allocation and operational focus. For ePlus, this means a deliberate shift away from being a simple hardware reseller to a high-value technology partner. That pivot is why, even with net sales decreasing 7.0% to $2,068.8 million in the fiscal year ended March 31, 2025, consolidated gross profit still rose 3.3% to $569.1 million. The quality of revenue is improving, and that's a direct result of following this mission. If you want to dive deeper into the financial health of this transition, you should check out Breaking Down ePlus inc. (PLUS) Financial Health: Key Insights for Investors.

Customer-First: Modernizing the IT Landscape

The first core component, 'customer-first,' is about being an extension of your team, not just a vendor. It means deeply understanding a client's challenges-from cybersecurity threats to cloud migration complexity-and delivering a solution that actually transforms their business. The goal is to help you modernize your IT landscape for transformative results.

This focus is defintely visible in their investment areas. For example, security remains a top customer priority and, consequently, a major focus for ePlus, representing 22% of gross billings in fiscal year 2025. When a technology partner prioritizes your biggest risk area, that's a clear sign of a customer-first approach. It's about building resilient infrastructures and safeguarding data, not just selling a box.

Services-Led: Driving High-Margin, Recurring Revenue

The 'services-led' component is the engine of the company's margin expansion. It's the strategic decision to prioritize high-value consulting, professional services, and managed services over lower-margin product sales. This shift is a key differentiator in the IT solutions space.

Here's the quick math: For the full fiscal year 2025, ePlus's high-margin Services business saw revenue increase a staggering 37%. Professional services revenue, in particular, grew 48% annually. This services growth is what pushed the consolidated gross margin up by an impressive 270 basis points (2.7 percentage points) to 27.5% for the year. You want to be services-led because that's where the profit is, plus it creates a much stickier, recurring revenue stream with clients.

• Services revenue grew 37% in FY2025.
• Gross margin expanded to 27.5%.
• Managed services are a scaling, recurring revenue base.

Results-Driven: Accountability and Value Delivery

Being 'results-driven' means ePlus is accountable for the business outcomes, not just the technology deployment. It's the promise that the integrated approach and proven methodologies they use will deliver measurable value to your bottom line. This is where the rubber meets the road for investors and customers alike.

The proof is in the financial results that reflect operational discipline and value creation. Adjusted EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization), a key measure of operational performance, increased 19.1% in the fourth quarter of fiscal year 2025. This growth demonstrates that the services-led strategy is translating directly into better profitability. The company is focused on delivering tangible returns from its investments in areas like AI, cybersecurity, and cloud, which are the secular demand drivers that will define the next decade of IT spending.

ePlus inc. (PLUS) Vision Statement

You're looking for a clear picture of where ePlus inc. (PLUS) is headed, and their vision statement cuts right to the chase: they want to be the market leader and the go-to global partner. This isn't just corporate fluff; it maps directly to their shift toward high-margin services, which is what actually drives the stock.

The company's strategy for fiscal year 2025 shows this vision in action. They're moving away from low-margin product sales and doubling down on services, which is a smart move in a consolidating IT market. Here's how their vision breaks down into actionable business segments.

Market-Leading, Global Partner of Choice

Being a market-leading partner means consistently outperforming peers, and the 2025 numbers show ePlus inc. is executing on that. Their focus is on being the first call for major IT investment decisions, which requires both technical depth and a wide geographic footprint.

For the fiscal year ended March 31, 2025, ePlus inc. reported consolidated net sales of $2,068.8 million, a decrease of 7.0% year-over-year, but that top-line decline is actually a strategic signal. They are intentionally netting down product sales in favor of recurring subscription and services revenue. This shift is why their consolidated gross profit still hit $569.1 million, and gross margin expanded significantly to 27.5%, up from 24.8% the prior year. You see, a lower revenue number with a much higher margin is a sign of a healthier, more profitable business model. That's the kind of trade-off a market leader makes.

• Focus on high-margin, recurring revenue.
• Expand technical bench for global delivery.
• Use acquisitions to fill geographic and tech gaps.

IT Solutions, Services, and Financing Investments

The vision explicitly calls out 'solutions, services, and financing,' which are the three legs of the ePlus inc. stool. This integrated approach is key for customers who need to manage capital expenditures (CapEx) and operating expenses (OpEx) for complex digital transformation projects. Honestly, most companies need help figuring out how to pay for AI and cloud migrations.

The services component is defintely the growth engine. For the full fiscal year 2025, services revenue increased by a massive 37%. This growth is directly tied to their services-led strategy, which drives a higher gross-to-net percentage. This focus on services is what pushed their net earnings to $108.0 million and their diluted earnings per share (EPS) to $4.05 for the year. Here's the quick math: higher-margin services revenue means more profit drops to the bottom line, even if overall sales volume decreases. This is a crucial distinction for investors to understand when looking at the revenue dip. To understand this better, check out Breaking Down ePlus inc. (PLUS) Financial Health: Key Insights for Investors.

Delivering Differentiated Value and Best-in-Class Customer Experience

Differentiated value in 2025 means being ahead of the curve in areas like Artificial Intelligence (AI) and cybersecurity. The company's core values-being accountable, ethical, and embracing change-are the foundation for delivering that best-in-class experience.

Management commentary highlights that demand in security, networking, and cloud solutions is robust, fueled by customers investing in AI-driven infrastructure. This means their services-led strategy is directly aligned with the most pressing, high-value technology trends. Their Adjusted EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) for fiscal year 2025 was $178.2 million, a strong indicator of their operational profitability and ability to deliver on these complex, high-value projects. When a partner can talk AI strategy, implement the security stack, and finance the hardware, that's differentiated value.

The company's core values also emphasize:

• Accountability and ethical action in all dealings.
• Fostering collaboration and teamwork.
• Prioritizing respectful communication.

What this estimate hides is the ongoing competition in the IT solutions space, but the strong financial health, with total stockholders' equity at $977.6 million as of March 31, 2025, gives them a solid base to pursue strategic acquisitions and maintain their competitive edge.

ePlus inc. (PLUS) Core Values

You're looking for a clear map of what drives a company like ePlus inc. beyond the quarterly earnings, and honestly, that's the right place to focus. A strong set of core values isn't just HR fluff; it's the operating manual that dictates strategic decisions, especially in a dynamic sector like IT solutions. The company's values directly underpin its shift toward a services-led model, which is why their consolidated gross profit rose to $569.1 million in fiscal year 2025, even as net sales saw a small dip.

I see five pillars guiding ePlus inc.'s strategy, all designed to make them a market-leading partner. This focus on internal culture and external impact is the real long-term value driver.

Accountability and Ethical Action

This value is the foundation of trust with customers and shareholders. It means acting ethically and being responsive to all stakeholders-customers, colleagues, partners, and investors. For a company dealing with complex IT supply chains, this translates directly into risk mitigation and business integrity.

In fiscal year 2025, ePlus inc. demonstrated this commitment by finalizing the sale of its U.S. financing business on June 30, 2025, a strategic move to become a pure-play technology solutions provider. This action, while reducing net sales for the year to $2,068.8 million, simplified the business model and allowed for a clearer focus on high-growth technology areas like Artificial Intelligence (AI) and cybersecurity. The company's Code of Conduct, last updated in February 2025, explicitly details anti-corruption and counterfeit prevention policies, ensuring every transaction maintains their reputation for integrity.

• Maintain a strict Code of Conduct for all business dealings.
• Prioritize the customer's best interest over short-term gains.

Learning, Adaptability, and Innovation

In the IT world, standing still is the same as moving backward. This value emphasizes the need to constantly listen to customer challenges, learn about emerging technologies, and embrace change. It's how ePlus inc. stays relevant.

The company's investment in its people and their expertise is the concrete proof here. Their services revenue increased by a remarkable 37.1% to $400.4 million in fiscal year 2025, which is a direct result of having highly-skilled, certified staff. They fund this through programs like ePlus University, their internal learning management system, which provides financial support for employees pursuing technical certifications and advanced degrees. This commitment to continuous learning is what allows them to push new offerings like the AI Ignite program, a suite of services designed to help customers adopt and secure AI technologies.

• Fund employee technical certifications and advanced education.
• Launch new services like AI Ignite to meet market demand.

Employee Well-being and Respectful Communication

A high-performing workforce requires a culture of dignity, respect, and support for work-life balance. This value recognizes that the well-being of their more than 2,100 associates is pivotal to collective success.

The company supports this through a comprehensive benefits structure and wellness initiatives. They offer an Employee Assistance Program (EAP) for confidential support and promote the ePlus Wellness Wheel, which focuses on six areas of total wellness: Eat, Move, Breathe, Connect, Ignite, and Sleep. Plus, they offer paid parental leave and a Community Service Day, which shows they value life outside the office. If your talent feels defintely supported, they perform better.

Collaboration and Teamwork

Collaboration thrives on diverse perspectives, both internally and in interactions with customers and partners. This is crucial for a solutions provider that integrates complex, multi-vendor technologies.

ePlus inc. fosters this through its focus on diversity, inclusion, and belonging (DIB) and its team-based recognition programs. They have a streamlined process to select and onboard Minority Business Enterprises, which maximizes the inclusion of diverse suppliers in their procurement opportunities. This not only aligns with their DIB goals but also strengthens their supply chain by fostering a broader partner ecosystem. Their success in the security segment, which accounted for 22% of gross billings in fiscal year 2025, is a testament to cross-functional teams working with multiple security partners to deliver integrated solutions.

Community Engagement

This value is about supporting the communities where employees, partners, and customers live and work, moving beyond just business transactions to social impact.

The company and its employees contribute to numerous charitable organizations, combining corporate matching with employee giving and volunteerism. For example, the GRIT: Girls Re-Imagining Tomorrow® 2025 Program focuses on mentoring middle and high school girls to foster interest in cybersecurity and AI, helping to build the future talent pipeline. They also partnered with One Tree Planted to commit to planting 10,000 trees, demonstrating a commitment to environmental sustainability. You can read more about the company's journey and mission at ePlus inc. (PLUS): History, Ownership, Mission, How It Works & Makes Money.