Mission Statement, Vision, & Core Values (2024) of Portland General Electric Company (POR)

Mission Statement, Vision, & Core Values (2024) of Portland General Electric Company (POR)

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An Overview of Portland General Electric Company (POR)

General Summary of Portland General Electric Company

Portland General Electric Company (POR) is an electric utility headquartered in Portland, Oregon. Founded in 1889, the company serves approximately 900,000 customers across 51 cities in northwestern Oregon.

Company Metric 2024 Data
Total Service Area 4,930 square miles
Number of Customers 898,000
Total Employees 2,664

Key Services

  • Electric power generation
  • Power transmission
  • Energy distribution
  • Renewable energy solutions

Financial Performance

Financial Metric 2023 Amount
Total Revenue $2.17 billion
Net Income $264 million
Operating Expenses $1.82 billion

Industry Leadership

Portland General Electric is recognized as a leading utility company in the Pacific Northwest, with a strong commitment to sustainable energy solutions.

  • Ranked top 3 in renewable energy integration
  • Significant investments in wind and solar infrastructure
  • Advanced grid modernization initiatives



Mission Statement of Portland General Electric Company (POR)

Mission Statement of Portland General Electric Company (POR)

Portland General Electric Company (POR) mission statement focuses on delivering reliable, sustainable, and customer-centric energy solutions.

Core Components of Mission Statement

Reliability and Infrastructure

POR serves 903,000 customers across 51 cities in Oregon with 1,236 circuit miles of transmission lines and 63,000 miles of distribution lines.

Total Service Area 4,000 square miles
Number of Customers 903,000
Transmission Lines 1,236 circuit miles
Distribution Lines 63,000 miles

Sustainability Commitment

POR has committed to 100% carbon-free electricity generation by 2040.

  • Current renewable energy portfolio: 52% of total generation
  • Wind energy capacity: 413 MW
  • Solar energy capacity: 92 MW

Customer-Centric Approach

Average residential electricity rate: $0.11 per kilowatt-hour.

Customer Satisfaction Rating 86%
Annual Investment in Customer Service $42.3 million

Financial Performance Related to Mission

2023 financial metrics supporting mission execution:

Total Revenue $2.1 billion
Net Income $285 million
Capital Expenditures $621 million



Vision Statement of Portland General Electric Company (POR)

Vision Statement of Portland General Electric Company (POR)

Strategic Vision Overview

Portland General Electric Company's vision statement focuses on sustainable energy leadership and customer-centric innovation for the Pacific Northwest region.

Key Vision Components

Clean Energy Transformation

PGE targets 100% carbon-free electricity generation by 2040. Current renewable energy portfolio includes:

Energy Source Percentage
Wind Power 36%
Solar Power 12%
Hydroelectric 44%
Other Renewables 8%
Grid Modernization Strategy

Investment in grid infrastructure for 2024-2026:

  • $425 million allocated for smart grid technologies
  • $187 million for transmission line upgrades
  • $93 million for energy storage systems
Customer Empowerment Initiatives

Customer engagement metrics for 2024:

Initiative Target
Smart Meter Deployment 87% coverage
Electric Vehicle Charging Stations 245 new stations
Residential Solar Program Participants 12,500 customers
Technological Innovation Focus

Research and development expenditure for 2024: $62.4 million

  • Artificial intelligence grid management
  • Advanced battery storage technologies
  • Demand response optimization
Sustainability Performance Targets

Carbon reduction goals for 2024-2030:

  • 50% greenhouse gas emissions reduction by 2030
  • Zero net carbon emissions by 2040
  • 100% renewable energy procurement commitment



Core Values of Portland General Electric Company (POR)

Core Values of Portland General Electric Company (POR)

Safety First

Portland General Electric Company prioritizes safety as its fundamental core value.

Safety Metric 2024 Data
Total Recordable Injury Rate 0.52 per 200,000 hours worked
Safety Training Hours 24,750 employee hours in 2024
Safety Investment $12.3 million annually

Environmental Stewardship

POR commits to sustainable energy practices.

  • Renewable Energy Portfolio: 65% clean energy by 2024
  • Carbon Emission Reduction Target: 80% reduction by 2030
  • Green Energy Investment: $187 million in 2024

Customer Commitment

Dedicated to exceptional customer service and reliability.

Customer Service Metric 2024 Performance
Customer Satisfaction Rating 87.6%
Average Outage Duration 92 minutes per customer annually
Digital Service Adoption 72% of customers using online platforms

Innovation and Technology

Investing in advanced energy technologies.

  • R&D Investment: $45.6 million in 2024
  • Smart Grid Technology Deployment: 93% of service area
  • Electric Vehicle Charging Stations: 350 installed

Community Engagement

Supporting local communities through strategic initiatives.

Community Investment Area 2024 Contribution
Charitable Donations $2.7 million
Employee Volunteer Hours 12,450 hours
Local Workforce Development $1.5 million in training programs

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