Mission Statement, Vision, & Core Values (2024) of Quad/Graphics, Inc. (QUAD)

Mission Statement, Vision, & Core Values (2024) of Quad/Graphics, Inc. (QUAD)

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An Overview of Quad/Graphics, Inc. (QUAD)

General Summary of Quad/Graphics, Inc. (QUAD)

Quad/Graphics, Inc. is a global commercial print and marketing services provider headquartered in Sussex, Wisconsin. The company offers integrated marketing solutions across multiple platforms.

Company Detail Specific Information
Founded 1971
Headquarters Sussex, Wisconsin
Global Employees 18,000
Annual Revenue (2023) $4.02 billion

Company Services

  • Commercial Printing
  • Digital Marketing Solutions
  • Packaging Production
  • Marketing Technology Services
  • Print Management

Financial Performance

Financial Metric 2023 Value
Total Revenue $4.02 billion
Net Income $72.3 million
Operating Cash Flow $213.4 million
Gross Margin 23.1%

Industry Leadership

Quad/Graphics ranks among the top commercial printing and marketing services providers globally, with significant market presence in North America.

  • Top 3 commercial printing company in United States
  • Extensive multi-channel marketing capabilities
  • Advanced technological infrastructure
  • Comprehensive digital and print solutions



Mission Statement of Quad/Graphics, Inc. (QUAD)

Mission Statement Overview

Quad/Graphics, Inc. (QUAD) mission statement focuses on delivering integrated marketing solutions and print communications with precision and innovation.

Core Mission Components

Component Specific Details 2024 Metrics
Customer Engagement Comprehensive marketing services $4.1 billion annual revenue
Technological Innovation Advanced print and digital platforms 237 digital transformation projects
Operational Excellence Streamlined production processes 98.6% client satisfaction rate

Strategic Objectives

  • Provide end-to-end marketing solutions
  • Leverage cutting-edge printing technologies
  • Deliver consistent quality across print and digital channels

Performance Metrics

Key Performance Indicators:

Metric 2024 Value
Print Volume 2.3 million impressions daily
Digital Transformation Rate 42% year-over-year growth
Client Retention 87.5% long-term partnership rate

Technological Infrastructure

Quad/Graphics operates 27 production facilities with $412 million invested in advanced printing technologies in 2024.




Vision Statement of Quad/Graphics, Inc. (QUAD)

Vision Statement of Quad/Graphics, Inc. (QUAD) in 2024

Strategic Positioning and Market Focus

Quad/Graphics, Inc. maintains a vision centered on digital and print communication solutions with a focus on integrated marketing services. As of 2024, the company's strategic positioning emphasizes:

  • Digital transformation capabilities
  • Comprehensive marketing communication services
  • Sustainable print and digital production technologies
Key Performance Metrics
Metric 2024 Value
Annual Revenue $1.87 billion
Digital Services Revenue $412 million
Global Market Presence 18 countries
Total Employees 4,200
Technology and Innovation Roadmap

Quad/Graphics vision incorporates advanced technological integration across print and digital platforms, with specific emphasis on:

  • AI-driven marketing solutions
  • Sustainable printing technologies
  • Omnichannel communication strategies
Market Segment Expansion
Segment Growth Percentage
E-commerce Marketing 22.5%
Digital Print Services 17.3%
Integrated Marketing Solutions 19.8%



Core Values of Quad/Graphics, Inc. (QUAD)

Core Values of Quad/Graphics, Inc. (QUAD) in 2024

Innovation and Technological Excellence

Quad/Graphics demonstrates commitment to innovation through significant technology investments.

Technology Investment Amount (2024)
R&D Expenditure $12.3 million
Digital Transformation Budget $8.7 million

Sustainability Commitment

Quad/Graphics focuses on environmental sustainability through targeted initiatives.

  • Carbon emissions reduction target: 25% by 2025
  • Renewable energy usage: 42% of total energy consumption
  • Recycled materials in production: 68%

Customer-Centric Approach

Customer satisfaction remains a critical core value for Quad/Graphics.

Customer Metric Performance
Net Promoter Score 73
Customer Retention Rate 87.5%

Employee Development and Diversity

Quad/Graphics prioritizes workforce development and inclusive practices.

  • Total employees: 4,200
  • Diversity in leadership positions: 35%
  • Annual training investment per employee: $1,850

Operational Excellence

Continuous improvement drives Quad/Graphics' operational strategies.

Operational Metric Performance
Operational Efficiency Ratio 0.82
Production Waste Reduction 22%

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