Mission Statement, Vision, & Core Values of Resources Connection, Inc. (RGP)

When Resources Connection, Inc. (RGP) reported a full fiscal year 2025 revenue of only $551.3 million, a 12.9% drop, and a massive net loss of $191.8 million, you have to ask: what foundational principles are guiding their strategy?

Honestly, a GAAP diluted loss per share of $5.80, largely from a goodwill impairment, is a tough pill for any professional services firm, so understanding their Mission Statement, Vision, and Core Values is defintely key to mapping their turnaround strategy.

How do those core principles-the non-negotiables-translate into action when your client base includes 88 percent of the Fortune 100, but the bottom line is bleeding red?

Resources Connection, Inc. (RGP) Overview

You're looking for the hard numbers and the real story behind Resources Connection, Inc. (RGP), and the truth is, this is a firm built on a smart, flexible model that's been tested by decades of market cycles. They don't sell a packaged solution; they sell expert human capital, which is a defintely different game.

Resources Connection, Inc. was founded in June 1996, originally as a division of Deloitte & Touche, which tells you right away they started with a pedigree in high-stakes professional services. They spun out in 1999 and went public in 2000, establishing a model that provides senior-level consultants for project execution, filling critical gaps in finance, accounting, technology, and risk management.

Their service offering is structured around three core engagement brands to meet clients where they are:

• On-Demand Talent: High-value experts for immediate skill-set gaps.
• Consulting (Veracity by RGP): Driving major transformation across processes and technology.
• Outsourced Services (Countsy by RGP): Full-service accounting and HR for startups and scaleups.

For the full Fiscal Year 2025, which ended May 31, 2025, the company reported annual revenue of $551.3 million. That's the top-line sales number that funds their global operations and their deep bench of professionals.

Fiscal Year 2025 Performance: Navigating Headwinds

To be fair, the Fiscal Year 2025 results reflect a persistently challenging demand environment, not a record-breaking one. You need to know the facts: RGP's full-year revenue of $551.3 million was a decrease of 12.9% compared to the prior fiscal year, largely due to clients delaying transformation projects amid global economic uncertainty.

Here's the quick math on the bottom line: The company reported a net loss of $191.8 million for the full Fiscal Year 2025. What this estimate hides, however, is a significant non-cash goodwill impairment charge of $194.4 million that heavily impacted the reported loss. The underlying business, while facing volume headwinds, showed strategic progress.

The real opportunity lies in the shift to higher-value work. In the third quarter of Fiscal Year 2025, the Consulting segment, despite a revenue decline, saw the average bill rate improve by 12.8% year-over-year. This reflects a deliberate strategy to pursue higher-value, larger deals, which is key for long-term margin stability, even as the On-Demand Talent segment revenue declined by 26.6% in the same quarter due to a soft labor market.

A Leader in Flexible Professional Services

So, why pay attention to a company facing a cyclical downturn? Because Resources Connection, Inc. is not a fringe player; they are a long-standing leader in the professional services industry, especially in the flexible talent space. They've been recognized by Forbes as one of the World's Best Management Consulting Firms and by U.S. News & World Report as one of the 2024-2025 Best Companies to Work For.

Their client roster is the ultimate proof of their standing: as of May 2025, Resources Connection, Inc. has served 88% of the Fortune 100 companies. That kind of penetration at the highest level of corporate America doesn't happen by accident; it's a testament to their ability to deliver mission-critical project execution. They are a trusted partner to CFOs and C-suite leaders who need agility and expertise without the traditional consulting firm overhead.

If you want to understand how a firm can maintain this level of client trust while navigating economic shifts, you need to dig deeper into its foundational principles. Find out more below to understand why Resources Connection, Inc. is successful: Resources Connection, Inc. (RGP): History, Ownership, Mission, How It Works & Makes Money

Resources Connection, Inc. (RGP) Mission Statement

You're looking for the bedrock of Resources Connection, Inc.'s (RGP) strategy, and honestly, it's all in their mission statement. The company's guiding principle, its mission, is simply: Dare to Work Differently®. This isn't just a tagline; it's the core philosophy that steers their long-term goals, particularly in a professional services market that's been rocked by the need for agility and specialized talent.

This mission is significant because it directly addresses the market's shift away from traditional, high-overhead consulting models. In fiscal year 2025, RGP reported annual revenue of $551.3 million, which was a decline from the prior year, but their strategic focus on this mission helped them improve Selling, General, and Administrative (SG&A) expenses by 3.3% to $202.0 million, showing a commitment to operational efficiency even while navigating a challenging macro environment. That's a clear action mapping to their 'work differently' ethos.

The mission breaks down into three critical components that drive their day-to-day decisions and their long-term value proposition. If you want to understand their stock or their competitive edge, you defintely need to see how these parts work together. You can dive deeper into the financial implications of these moves here: Breaking Down Resources Connection, Inc. (RGP) Financial Health: Key Insights for Investors.

1. Dare to Work Differently: Fostering Agility and Innovation

The first component of the mission is about challenging the status quo, which is crucial in a market where digital transformation and AI are reshaping every business. RGP was founded on a flexible, human approach, and today that means offering integrated solutions-On-Demand Talent, Consulting, and Outsourced Services-instead of a single, rigid model. This agility is what allows them to serve a massive client base, including 88% of the Fortune 100 as of May 2025.

The 'Dare to Work Differently' component is supported by concrete, recent investments. For example, in fiscal 2025, RGP completed the acquisition of Reference Point LLC to expand its consulting expertise, and they also finished a major Enterprise Resource Planning (ERP) system implementation in North America. These actions show they are not just talking about change; they are building the infrastructure for it. It's a pragmatic approach to innovation: buy the expertise, then upgrade the internal systems to deliver it faster. That's how you stay relevant.

• Acquire new expertise, like Reference Point, to expand consulting.
• Modernize internal systems with a North American ERP implementation.
• Offer flexible engagement models to meet client needs quickly.

2. Elevating Human Potential: The People-First Approach

RGP calls itself a Human First company, and this is the second core component: recognizing that their value is in their people. Their vision is centered on 'Elevating Human Potential,' which means focusing on processes and technology that celebrate the consultant's expertise, not minimize it. They had approximately 2,600+ skilled consultants and 700 management and administrative employees as of the end of fiscal 2025.

This focus on talent is a strategic necessity, especially with global talent shortages persisting. By attracting top-caliber professionals who seek choice and control, RGP ensures a high-quality talent pool. The company's culture is built on core values like Loyalty, Integrity, and Accountability, which helps retain the experienced talent their clients need. When you're selling expertise, your culture is your biggest asset, so they work hard to make people feel valued and supported.

3. Delivering Exceptional Value: Focus on Sustainable Impact

The final component is the ultimate goal: realizing sustainable impact for their clients. This is where the rubber meets the road, translating the agile model and great talent into measurable results. The company's commitment to high-quality services is best demonstrated by its client retention figures, which are a direct measure of value delivery.

RGP maintains a strong client relationship depth, evidenced by a 78% retention rate of its top 100 clients over the last five fiscal years. That's a powerful number in professional services; it shows clients are not just hiring them for one-off projects but trusting them with repeated, high-impact work. For all the talk of a challenging year, RGP was still recognized by Forbes as one of America's Best Management Consulting Firms 2025, which is a strong third-party validation of their service quality. Here's the quick math: high retention plus external recognition means the 'Dare to Work Differently' model is delivering results that stick, even as the company navigated a net loss of $191.8 million in fiscal 2025 due to a large non-cash goodwill impairment charge.

Resources Connection, Inc. (RGP) Vision Statement

You're looking for a clear map of Resources Connection, Inc.'s (RGP) strategic direction, especially after a challenging fiscal 2025. The direct takeaway is that RGP is doubling down on its 'Human First' vision and 'Dare to Work Differently' mission, which is a necessary anchor given the $191.8 million net loss the company reported for the full fiscal year 2025, largely driven by a significant non-cash goodwill impairment charge of $194.4 million. This vision is now less about just filling a talent gap and more about being the human-centered partner for complex digital transformation.

I've tracked RGP for years, and their core message has never been more critical than now, as they shift from a pure on-demand talent model to more integrated consulting services. That net loss number is jarring, but it also reflects a cleanup of the balance sheet as they execute this strategy. The focus is on leveraging their 2,600+ global experts to deliver high-value, strategic work.

The Vision: Keep Business as Human First

RGP's vision is simple: to keep business as human first. This isn't just a feel-good slogan; it's a strategic differentiator in a market increasingly dominated by massive, impersonal consulting firms. It means prioritizing human-centered design and technology that elevates, not minimizes, the excellence of their people.

For you, this translates into a consulting partner that values experience and empathy over simply throwing bodies at a problem. The company serves a huge client base, including 88% of the Fortune 100 as of May 2025, so this approach clearly resonates with top-tier decision-makers. The financial reality, however, is that while they are improving cost discipline-SG&A improved to $202.0 million in fiscal 2025 from $208.9 million in the prior year-they need to convert that human-first vision into higher-margin, consistent revenue streams.

• Elevate human potential through technology.
• Build a future where enterprises work without constraints.
• Focus on value-based pricing in consulting engagements.

The Mission: Dare to Work Differently®

The company's mission, or mantra, is 'Dare to Work Differently®'. This is their action plan for the 'Human First' vision. It's about being an agile, client-centric partner that disrupts the traditional, rigid consulting industry. They're not selling multi-year, fixed-scope projects; they're selling experienced execution with high impact and speed.

This mission is defintely a core driver of their strategic moves in fiscal 2025, like the acquisition of Reference Point LLC, which expanded their consulting expertise. Here's the quick math on the need for this mission: RGP's total revenue for fiscal 2025 was $551.3 million, a decline from the prior year. To reverse that trend and improve the GAAP diluted loss per share of $5.80, they must successfully transition clients to their integrated solutions, moving beyond just the on-demand talent segment. You can learn more about their operating model evolution at Resources Connection, Inc. (RGP): History, Ownership, Mission, How It Works & Makes Money.

Core Values: The LI FEAT Framework

RGP's culture is built on six shared core values: Loyalty, Integrity, Focus, Enthusiasm, Accountability, and Talent. These aren't abstract concepts; they are the behavioral guardrails for their global community of consultants.

Loyalty is about building long-term partnerships, which is crucial given the company's high retention rate among its top clients. Integrity and Accountability are non-negotiable, especially when you're deploying consultants into sensitive client environments. The value of Focus is particularly important now, as it directs the company to prioritize what matters most to achieve client goals. The market is volatile, so staying laser-focused is key to avoiding further revenue decline.

What this estimate hides is the challenge of maintaining this culture across a flexible, global workforce of over 2,600 professionals. Still, these values are the foundation for their success in serving a massive client base, and they are the reason RGP has been recognized by Forbes as one of the World's Best Management Consulting Firms in 2025.

Resources Connection, Inc. (RGP) Core Values

You're looking for a clear map of what drives Resources Connection, Inc. (RGP) beyond the quarterly earnings, and that comes down to their core values. These aren't just posters on a wall; they are the filter for every major decision, from talent acquisition to capital allocation. The firm's guiding principles are encapsulated in the acronym L.I.F.E. A.T. R.G.P., which stands for Loyalty, Integrity, Focus, Enthusiasm, Accountability, and Talent.

In a challenging fiscal year 2025, where total revenue was $551.3 million, down from the prior year, these values became the framework for strategic restructuring and cost discipline. This is how RGP is navigating a tough market while still serving 88% of the Fortune 100 as of May 2025. You can see the full context of their business model and history here: Resources Connection, Inc. (RGP): History, Ownership, Mission, How It Works & Makes Money.

Loyalty

Loyalty, for RGP, means building deep, long-term partnerships with clients and consultants, not just transactional relationships. This value is critical in the professional services industry, where repeat business is the lifeblood of revenue and stability. The firm's commitment shows up in their client retention numbers.

The proof is in the stickiness of their client base: RGP maintained a 78% retention rate of its top 100 clients over the last five fiscal years. That's a powerful signal of trust in their model, even as the global economy created headwinds that led to a full-year 2025 net loss of $191.8 million, primarily due to a non-cash goodwill impairment charge of $194.4 million. They stick with you, and you stick with them.

• Build long-term client and consultant partnerships.
• Demonstrate commitment through high client retention.
• Prioritize relationship longevity over short-term gains.

Integrity

Integrity is the non-negotiable foundation of a consulting firm, translating to honesty, transparency, and ethical leadership in all dealings. This value ensures stakeholder trust, which is particularly vital given the high-impact nature of the projects RGP undertakes, such as financial transformation and regulatory compliance.

RGP embeds integrity through robust corporate governance policies, including a Code of Business Conduct and Ethics and an Insider Trading Policy. They use the CIS CSC framework to manage data privacy and cybersecurity risk, which is a must when handling client's sensitive information. The firm reported no material cybersecurity breaches in fiscal year 2024, demonstrating a defintely strong commitment to protecting client data.

Focus

The value of Focus means prioritizing the most impactful initiatives for clients and the business, ensuring resources aren't spread too thin. For RGP, this translates to a 'Dare to Work Differently®' mission-delivering flexible, high-impact solutions rather than traditional, lengthy consulting engagements.

In fiscal 2025, this focus translated into concrete strategic actions. They completed their North American Enterprise Resource Planning (ERP) system implementation, a significant operational investment designed to improve speed-to-market and efficiency. This focus on internal optimization helped improve Selling, General, and Administrative (SG&A) expenses to $202.0 million, a 3.3% improvement compared to the prior year, even amidst revenue decline.

Enthusiasm

Enthusiasm is the energy RGP consultants bring to complex, often stressful, client situations. It's about a positive, can-do spirit that drives collaboration and innovation. For a professional services firm, this human element is a key differentiator in a crowded market.

This value is directly tied to their Social Commitment initiatives. RGP has donated over $400,000 to more than 190 charitable organizations since fiscal 2021 through their charitable giving matching program. This 'Spirit of Volunteerism Initiative' fosters a positive, engaged culture that translates into better client service. It's simple: happy, engaged consultants deliver better results.

Accountability

Accountability ensures that RGP takes ownership of client outcomes and internal performance, especially when facing economic uncertainty. It's the commitment to measure results and take corrective action when necessary.

The firm's accountability is evident in their transparent reporting on diversity, equity, and inclusion (DEI) metrics. As of the end of fiscal year 2024, their US workforce had 55% female representation and 34% racial/ethnic diversity. This commitment to a diverse talent pool holds them accountable to their 'Human First' culture. They also track internal management voluntary turnover, which was 9% in FY 2024, a key metric for talent stability.

Talent

Talent is RGP's core product, and this value emphasizes the continuous development and support of their expert consultants. They know that to meet the complex needs of the Fortune 100, they must invest in their people.

The firm's investment in its people is clear through its Learning & Development programs, such as RGP U. In fiscal year 2024, RGP employees spent an estimated 11,910 hours on learning and development activities. Plus, the strategic acquisition of Reference Point in fiscal 2025 expanded their consulting expertise, immediately adding specialized talent in areas like financial advisory and digital transformation. They are constantly upgrading their skill set to meet evolving client demand.