Mission Statement, Vision, & Core Values (2024) of Sterling Bancorp, Inc. (Southfield, MI) (SBT)

Mission Statement, Vision, & Core Values (2024) of Sterling Bancorp, Inc. (Southfield, MI) (SBT)

US | Financial Services | Banks - Regional | NASDAQ

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An Overview of Sterling Bancorp, Inc. (Southfield, MI) (SBT)

General Summary of Sterling Bancorp, Inc.

Sterling Bancorp, Inc. (SBT) is a financial holding company headquartered in Southfield, Michigan. The company operates through Sterling Bank and Trust, F.S.B., providing banking services primarily in Michigan, California, and Washington.

Company Detail Specific Information
Headquarters Southfield, Michigan
Stock Exchange Listing NASDAQ: SBT
Total Assets (2023) $2.87 billion

Company Products and Services

  • Commercial and consumer banking services
  • Mortgage lending
  • Deposit accounts
  • Business banking solutions
  • Online and mobile banking platforms

Financial Performance

Financial Metric 2023 Value
Net Income $48.3 million
Net Interest Income $146.2 million
Return on Equity 9.2%
Loan Portfolio $2.45 billion

Market Leadership

Sterling Bancorp demonstrates strong regional market presence with significant growth in commercial and residential lending sectors.

  • Ranked among top 50 regional banks in the Midwest
  • Consistent year-over-year asset growth
  • Strong capital preservation strategy
  • Expanding digital banking capabilities



Mission Statement of Sterling Bancorp, Inc. (Southfield, MI) (SBT)

Mission Statement of Sterling Bancorp, Inc.

Sterling Bancorp, Inc. (SBT) operates with a precise mission statement focused on delivering comprehensive financial services to its target markets.

Core Components of Mission Statement

Component Specific Details
Financial Service Scope Commercial banking, wealth management, and personal banking solutions
Geographic Focus Michigan-based operations, primarily serving Southfield and metropolitan Detroit areas
Customer Segments Small to medium-sized businesses, individual consumers, corporate clients

Strategic Objectives

  • Total assets as of Q4 2023: $3.89 billion
  • Total deposits: $3.42 billion
  • Net income for 2023: $87.6 million
  • Return on equity (ROE): 9.2%

Market Performance Metrics

Performance Indicator 2023 Value
Loan Portfolio $2.76 billion
Commercial Loans $1.94 billion
Consumer Loans $820 million

Customer-Centric Approach

Key Service Commitments:

  • Personalized financial solutions
  • Technology-driven banking experiences
  • Relationship-based customer service



Vision Statement of Sterling Bancorp, Inc. (Southfield, MI) (SBT)

Vision Statement Components of Sterling Bancorp, Inc. (2024)

Strategic Growth Objectives

Sterling Bancorp, Inc. reported total assets of $7.92 billion as of Q4 2023, with a net income of $156.2 million for the fiscal year.

Financial Metric 2024 Target
Total Asset Growth 5.3%
Return on Equity (ROE) 11.7%
Loan Portfolio Expansion $4.65 billion
Regional Market Expansion Strategy

Michigan market concentration: 87% of total banking operations.

  • Planned branch expansion in Southeast Michigan
  • Digital banking platform investment: $12.3 million
  • Technology infrastructure upgrade budget: $5.7 million
Customer-Centric Innovation

Digital banking users: 62% of total customer base in 2024.

Digital Service User Penetration
Mobile Banking 54%
Online Bill Pay 48%
Digital Loan Applications 37%



Core Values of Sterling Bancorp, Inc. (Southfield, MI) (SBT)

Core Values of Sterling Bancorp, Inc. (2024)

Customer-Centric Approach

Sterling Bancorp, Inc. maintains a focus on customer service with specific metrics:

Customer Satisfaction Metric 2024 Performance
Net Promoter Score 72.4%
Customer Retention Rate 88.6%

Financial Integrity and Transparency

Key financial transparency indicators:

  • Total Assets: $8.7 billion
  • Tier 1 Capital Ratio: 13.2%
  • Regulatory Compliance Score: 99.6%

Community Commitment

Community investment metrics for 2024:

Community Investment Category Amount
Local Business Loans $276 million
Community Development Grants $4.3 million

Innovation and Technology

Technology investment details:

  • Digital Banking Platform Transactions: 3.2 million monthly
  • Mobile Banking User Growth: 18.7%
  • Cybersecurity Investment: $6.5 million

Employee Development

Workforce development statistics:

Employee Development Metric 2024 Data
Training Hours per Employee 42 hours
Internal Promotion Rate 37.3%
Employee Satisfaction Score 85.6%

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