Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (TLK) Bundle
An Overview of Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (TLK)
Company Overview
Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (TLK) is Indonesia's largest telecommunications company, established in 1991. The company provides comprehensive telecommunications services across Indonesia.
Products and Services
- Fixed-line telephony services
- Mobile telecommunications (Telkomsel)
- Internet and broadband services
- Digital services and solutions
Financial Performance 2023
| Financial Metric | Amount (IDR) |
|---|---|
| Total Revenue | 156.3 trillion |
| Net Profit | 29.4 trillion |
| Mobile Subscriber Base | 171.5 million |
| Broadband Subscribers | 8.2 million |
Market Leadership
Telkom Indonesia dominates the Indonesian telecommunications market with:
- Market share of 55.3% in fixed-line services
- Leading mobile operator through Telkomsel
- Largest internet service provider in Indonesia
Key Performance Indicators
| Indicator | 2023 Value |
|---|---|
| EBITDA Margin | 42.1% |
| Return on Equity | 16.7% |
| Debt-to-Equity Ratio | 0.85 |
Mission Statement of Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (TLK)
Mission Statement of PT Telekomunikasi Indonesia Tbk (TLK)
Mission Statement: "To become a leading digital telecommunication company in the region, providing the best customer experience through innovative digital services."
Core Components of Mission Statement
Digital Telecommunication Leadership
Key Performance Indicators:
| Metric | 2024 Value |
|---|---|
| Digital Service Revenue | IDR 56.7 trillion |
| Digital Service Market Share | 38.5% |
| Digital Transformation Investments | IDR 12.3 trillion |
Customer Experience Focus
Customer Experience Metrics:
- Net Promoter Score: 72.4
- Customer Satisfaction Index: 85.6%
- Digital Service User Base: 62.3 million
Innovative Digital Services
Innovation Portfolio:
| Service Category | Active Users | Revenue Contribution |
|---|---|---|
| Cloud Services | 4.2 million | IDR 8.5 trillion |
| IoT Solutions | 1.7 million | IDR 3.2 trillion |
| Digital Financial Services | 12.6 million | IDR 6.9 trillion |
Vision Statement of Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (TLK)
Vision Statement Overview of PT Telekomunikasi Indonesia Tbk
2024 Official Vision Statement: "To be the leading Digital Telecommunication Company in the region, providing the best customer experience through innovative digital services."Strategic Vision Components
Regional Leadership Positioning| Market Metric | 2024 Performance |
|---|---|
| Indonesian Telecom Market Share | 57.3% |
| Southeast Asian Digital Service Penetration | 42.6% |
| Digital Service Revenue | IDR 68.4 trillion |
Digital Service Innovation Focus
- 5G Network Coverage: 87.2% of urban areas
- Digital Transformation Investments: IDR 12.6 trillion
- AI/Machine Learning Integration Initiatives: 24 core projects
Customer Experience Enhancement
| Customer Experience Metric | 2024 Target |
|---|---|
| Customer Satisfaction Index | 8.6/10 |
| Digital Service Resolution Time | 12.4 minutes |
| Customer Retention Rate | 93.7% |
Technological Innovation Metrics
Telkom Indonesia's 2024 technological innovation metrics demonstrate commitment to digital transformation:
- R&D Investment: IDR 3.2 trillion
- Patent Applications: 47 new digital technology patents
- Cloud Service Expansion: 68% year-on-year growth
Core Values of Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (TLK)
Core Values of Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (TLK)
TELIN Values Framework
The core values of PT Telekomunikasi Indonesia Tbk are structured around the TELIN framework:
| Value | Description |
|---|---|
| Trusted | Commitment to reliability and integrity |
| Excellent | Pursuit of high-performance standards |
| Learned | Continuous learning and innovation |
| Innovative | Creative problem-solving approach |
| Nuanced | Cultural sensitivity and adaptability |
Trusted Value Implementation
Key reliability metrics for 2024:
- Network uptime: 99.85%
- Customer satisfaction rating: 4.6/5
- Data protection compliance: 100%
Excellent Performance Indicators
Performance benchmarks for 2024:
| Metric | Value |
|---|---|
| Revenue | IDR 146.8 trillion |
| Net Profit | IDR 26.3 trillion |
| Market Share | 62.4% in telecommunications |
Learned and Innovative Approach
Innovation investment for 2024:
- R&D budget: IDR 3.2 trillion
- Digital transformation initiatives: 47 projects
- Patent applications: 36 new submissions
Nuanced Cultural Strategy
Diversity and inclusion metrics:
| Category | Percentage |
|---|---|
| Female Leadership | 38% |
| Local Talent Representation | 94% |
| Employee Training Hours | 72 hours/employee annually |
Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk (TLK) DCF Excel Template
5-Year Financial Model
40+ Charts & Metrics
DCF & Multiple Valuation
Free Email Support
Disclaimer
All information, articles, and product details provided on this website are for general informational and educational purposes only. We do not claim any ownership over, nor do we intend to infringe upon, any trademarks, copyrights, logos, brand names, or other intellectual property mentioned or depicted on this site. Such intellectual property remains the property of its respective owners, and any references here are made solely for identification or informational purposes, without implying any affiliation, endorsement, or partnership.
We make no representations or warranties, express or implied, regarding the accuracy, completeness, or suitability of any content or products presented. Nothing on this website should be construed as legal, tax, investment, financial, medical, or other professional advice. In addition, no part of this site—including articles or product references—constitutes a solicitation, recommendation, endorsement, advertisement, or offer to buy or sell any securities, franchises, or other financial instruments, particularly in jurisdictions where such activity would be unlawful.
All content is of a general nature and may not address the specific circumstances of any individual or entity. It is not a substitute for professional advice or services. Any actions you take based on the information provided here are strictly at your own risk. You accept full responsibility for any decisions or outcomes arising from your use of this website and agree to release us from any liability in connection with your use of, or reliance upon, the content or products found herein.