Mission Statement, Vision, & Core Values of Travel + Leisure Co. (TNL)

Ever wondered what drives the world's leading membership and leisure travel company? Travel + Leisure Co. reported a net income of $411 million and net revenue of $3.9 billion in 2024, but what principles guide their success? Let's dive into the mission, vision, and core values that shape Travel + Leisure Co.'s path and explore how these elements contribute to their impressive performance and strategic decisions.

Travel + Leisure Co. (TNL) An Overview of

Travel + Leisure Co. (formerly Wyndham Destinations) stands as a prominent player in the hospitality sector. With a history rooted in vacation ownership, the company has evolved to offer a broad spectrum of travel-related services. As of April 2025, Travel + Leisure Co. provides its customers with access to a diverse portfolio that includes:

• Vacation ownership resorts
• Exchange networks
• Subscription travel clubs
• Branded travel services

The company boasts a significant global presence, serving millions of members and guests through its various platforms. Travel + Leisure Co. continues to adapt to the changing travel landscape by focusing on enhancing customer experiences and expanding its offerings.

In its latest financial reports, Travel + Leisure Co. has demonstrated robust financial performance. The company reported record-breaking revenue, driven significantly by the strong performance of its vacation ownership sales. There has been substantial growth in key markets, reflecting the company's successful strategies for attracting and retaining customers. For example, in the 2024 fiscal year, Travel + Leisure Co. reported revenue of $4.1 billion. The company's ability to leverage its diverse portfolio and adapt to market demands has been crucial in achieving these results.

Travel + Leisure Co. is recognized as one of the leading companies in the hospitality industry due to its extensive network, diverse service offerings, and strong financial performance. Its commitment to innovation and customer satisfaction has solidified its position in the market. To delve deeper into the factors driving Travel + Leisure Co.'s success, read more here: Exploring Travel + Leisure Co. (TNL) Investor Profile: Who’s Buying and Why?

Travel + Leisure Co. (TNL) Mission Statement

The mission of Travel + Leisure Co. (TNL) is to put the world on vacation. This mission drives the company's operations, careers, and customer interactions. The company recognizes the importance of vacations in creating lasting memories and aims to help customers maximize their travel experiences.

The mission statement is supported by a commitment to operate sustainably, ethically, and with respect for people and places worldwide. This commitment is highlighted in the company's 2023 Environmental, Social, and Governance (ESG) Report, which outlines the steps taken to align actions with the United Nations Sustainable Development Goals and stakeholder priorities.

Travel + Leisure Co. aims to deliver exceptional vacation experiences through a diverse portfolio of leisure travel products and services.

Here's Exploring Travel + Leisure Co. (TNL) Investor Profile: Who’s Buying and Why?

Core Components of the Mission Statement

The core values of Travel + Leisure Co. are the HEART of the company:

• Hospitality: Treating everyone like family.
• Engagement: Delivering on the company's purpose.
• Accountability: Taking ownership.
• Respect
• Teamwork

Delivering Exceptional Vacation Experiences

Travel + Leisure Co. provides more than six million vacations to travelers every year. The company's extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners. Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI.

The company’s commitment to customer satisfaction is evident through strategic initiatives aimed at enhancing customer engagement. In 2024, Travel + Leisure Co. reported a customer retention rate of 87.3% and a Net Promoter Score of 68.

Commitment to Sustainability

Travel + Leisure Co. integrates ESG principles into its core business operations. The company's sustainability efforts include:

• A 38.6% reduction in carbon emissions intensity per square foot over its 2010 baseline.
• 2.1 million pounds of used resort furniture and appliances diverted from landfills and donated to local nonprofit organizations in 2023.
• More than 2 million trees planted with the Arbor Day Foundation since 2009.

The company has set a goal to achieve a 40% reduction in GHG emissions intensity (Scope 1 and Scope 2 - location-based) by 2025 and a 35% reduction in water withdrawal per square foot by 2025. As of December 2022, 88.8% of the target has been achieved for GHG emissions, resulting in a 35.5% decrease in emissions intensity compared to the 2010 baseline.

Financial Performance

Travel + Leisure Co. reported strong financial results for the full year 2024:

• Net revenue of $3.9 billion.
• Net income of $411 million (diluted EPS of $5.82).
• Adjusted EBITDA of $929 million and Adjusted diluted EPS of $5.75.
• Net cash provided by operating activities of $464 million and Adjusted free cash flow of $446 million.
• Repurchased $235 million of common stock during the full year.

For the fourth quarter of 2024, the company reported:

• Net revenue of $971 million, up 3.9% over the same period last year.
• Net income of $119 million (diluted EPS of $1.72).
• Adjusted EBITDA of $252 million and Adjusted diluted EPS of $1.72.

The company expects continued profitable growth in its vacation ownership business in 2025, with Adjusted EBITDA expected to range from $955 million to $985 million.

Travel + Leisure Co. (TNL) Vision Statement

Travel + Leisure Co. (TNL) aims to put the world on vacation. This vision drives the company's strategies and initiatives across its various business segments. The company focuses on providing a diverse array of travel options and experiences to cater to different customer preferences and needs.

Enhancing Vacation Experiences

Travel + Leisure Co. seeks to elevate the overall vacation experience for its customers. This involves not only offering a wide range of destinations and accommodations but also ensuring high-quality service and personalized travel solutions. The company continually invests in improving its resorts, vacation clubs, and travel platforms to meet the evolving demands of the modern traveler.

Expanding Global Reach

A key component of Travel + Leisure Co.'s vision is to expand its global presence and cater to an increasingly international customer base. This includes strategic partnerships, acquisitions, and the development of new resorts and properties in key travel destinations around the world. By broadening its geographic footprint, the company aims to capture a larger share of the global travel market.

Driving Innovation and Technology

To achieve its vision, Travel + Leisure Co. places a strong emphasis on innovation and the integration of technology into its operations. This includes leveraging digital platforms to enhance the booking process, personalize travel recommendations, and improve customer engagement. The company also explores new technologies to streamline its internal processes and enhance efficiency.

Travel + Leisure Co. operates through various business segments, including:

• Vacation Ownership: This segment involves the sale of vacation ownership interests, as well as property management and other services at resorts.
• Exchange & Third Party Management: This segment provides vacation exchange services and manages resorts on behalf of third-party owners.
• Travel & Membership: This segment offers travel-related services, such as travel clubs, online booking platforms, and travel insurance.

In fiscal year 2024, Travel + Leisure Co. reported a revenue of $4.1 billion. The company's net income was $320 million, reflecting its strong performance across its various business segments. The company's focus on enhancing vacation experiences, expanding global reach, and driving innovation has contributed to its financial success and market leadership.

For more insights into Travel + Leisure Co.'s history, mission, and operations, explore: Travel + Leisure Co. (TNL): History, Ownership, Mission, How It Works & Makes Money

Travel + Leisure Co. (TNL) Core Values of

Travel + Leisure Co. (TNL) operates with a clear mission and vision, underpinned by a set of core values that guide its operations and interactions with customers, employees, and stakeholders. These values reflect the company's commitment to excellence, integrity, and a positive impact on the world. You can explore more about the company’s background on this page: Travel + Leisure Co. (TNL): History, Ownership, Mission, How It Works & Makes Money.

Customer Focus

A core value for Travel + Leisure Co. (TNL) is placing the customer at the heart of its business. This involves understanding and anticipating customer needs, providing exceptional service, and building lasting relationships. By prioritizing the customer experience, TNL aims to foster loyalty and drive long-term growth.

Integrity

Integrity is another cornerstone of Travel + Leisure Co. (TNL)'s values. This means conducting business ethically, transparently, and with accountability. TNL is committed to upholding the highest standards of integrity in all its dealings, ensuring trust and credibility with its stakeholders.

• Maintaining ethical business practices.
• Ensuring transparency in all transactions.
• Taking accountability for actions and decisions.

Innovation

Travel + Leisure Co. (TNL) embraces innovation as a means to stay ahead in a dynamic industry. This involves continuously seeking new ways to improve products, services, and processes. By fostering a culture of innovation, TNL aims to deliver cutting-edge solutions that enhance the customer experience and drive business performance.

Inclusivity

Travel + Leisure Co. (TNL) values inclusivity, recognizing the importance of diversity and belonging. This means creating a welcoming and supportive environment for employees, customers, and partners from all backgrounds. By embracing inclusivity, TNL aims to foster a sense of community and promote equality.

Social Responsibility

Travel + Leisure Co. (TNL) is committed to social responsibility, recognizing its role in making a positive impact on the world. This involves supporting sustainable tourism practices, contributing to local communities, and minimizing environmental impact. By prioritizing social responsibility, TNL aims to create value for both its stakeholders and society as a whole.

• Supporting sustainable tourism practices.
• Contributing to local communities.
• Minimizing environmental impact.