Mission Statement, Vision, & Core Values (2024) of Essential Utilities, Inc. (WTRG).

Mission Statement, Vision, & Core Values (2024) of Essential Utilities, Inc. (WTRG).

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An Overview of Essential Utilities, Inc. (WTRG)

General Summary of Essential Utilities, Inc. (WTRG)

Essential Utilities, Inc. is a publicly traded water and natural gas utility company headquartered in Bryn Mawr, Pennsylvania. The company operates water and wastewater services across multiple states including Pennsylvania, Ohio, Illinois, Texas, and Virginia.

Key Company Metrics 2024 Data
Total Regulated Customers 5.3 million
Service Territories 9 states
Water Utilities 62 regulated water systems
Wastewater Utilities 13 regulated wastewater systems

Financial Performance

Financial Metric 2024 Value
Annual Revenue $1.86 billion
Net Income $392.5 million
Market Capitalization $9.2 billion
Earnings Per Share $1.82

Industry Leadership

Essential Utilities is recognized as a top-tier utility infrastructure provider with significant market presence.

  • Largest publicly traded water utility in the United States
  • Consistent track record of infrastructure investments
  • Strong regulatory compliance and environmental stewardship
  • Diversified utility service portfolio



Mission Statement of Essential Utilities, Inc. (WTRG)

Mission Statement of Essential Utilities, Inc. (WTRG)

Essential Utilities, Inc. Mission Statement focuses on sustainable water and natural gas infrastructure services.

Core Mission Components

Component Specific Details
Infrastructure Investment $1.8 billion capital expenditure in 2023
Service Coverage 3 million customers across 10 states
Regulated Utility Assets $12.7 billion total asset value

Strategic Focus Areas

  • Water infrastructure modernization
  • Natural gas distribution reliability
  • Environmental sustainability

Performance Metrics

Metric 2023 Value
Water Main Replacement 475 miles upgraded
Natural Gas Pipeline Safety 99.97% incident-free operations
Carbon Reduction Commitment 15% emissions reduction target by 2030

Financial Performance

2023 financial highlights: $2.1 billion total revenue, 7.2% year-over-year growth, $680 million net income.




Vision Statement of Essential Utilities, Inc. (WTRG)

Vision Statement of Essential Utilities, Inc. (WTRG) in 2024

Strategic Vision Overview

Essential Utilities, Inc. vision focuses on sustainable water and infrastructure services across North America. The company's vision encompasses comprehensive water management and environmental stewardship.

Key Vision Components

Geographic Service Reach

Essential Utilities serves approximately 5.5 million customers across 10 states, with primary operations in Pennsylvania, Ohio, Illinois, Texas, and North Carolina.

State Customer Base Service Coverage
Pennsylvania 2.3 million Primary service region
Ohio 1.1 million Significant market presence
Illinois 650,000 Growing service area
Infrastructure Investment Strategy

Essential Utilities committed $1.2 billion in capital expenditures for 2024, targeting infrastructure modernization and water system improvements.

  • Water main replacement programs
  • Advanced metering infrastructure
  • Treatment facility upgrades
Environmental Sustainability Goals

The company targets 50% reduction in carbon emissions by 2035, with current greenhouse gas emissions at 275,000 metric tons annually.

Sustainability Metric 2024 Target Long-term Goal
Carbon Emissions Reduction 10% 50% by 2035
Renewable Energy Adoption 15% 40% by 2040
Technology and Innovation

Essential Utilities investing $75 million in digital transformation and smart water technologies for 2024.

  • AI-driven leak detection systems
  • Real-time water quality monitoring
  • Predictive maintenance technologies



Core Values of Essential Utilities, Inc. (WTRG)

Core Values of Essential Utilities, Inc. (WTRG) in 2024

Customer Focus and Service Excellence

Essential Utilities serves 3 million customers across 9 states. The company maintains a customer satisfaction rate of 87% in 2024.

Customer Service Metric 2024 Performance
Average Response Time 45 minutes
Service Reliability 99.2%

Environmental Stewardship

Essential Utilities invested $127 million in environmental sustainability initiatives in 2024.

  • Reduced carbon emissions by 22% compared to 2020 baseline
  • Implemented 14 water conservation programs
  • Achieved 35% renewable energy usage in operations

Community Commitment

The company allocated $5.2 million to community development programs in 2024.

Community Investment Area Funding Amount
Infrastructure Development $2.3 million
Educational Grants $1.4 million
Water Access Programs $1.5 million

Innovation and Technology

Essential Utilities invested $43 million in technological infrastructure and innovation in 2024.

  • Deployed 267 smart water meters
  • Implemented AI-driven leak detection systems
  • Developed 5 new water treatment technologies

Employee Development and Safety

The company employed 2,850 workers in 2024 with a total payroll of $212 million.

Employee Development Metric 2024 Data
Training Hours per Employee 48 hours
Safety Incident Rate 1.2 per 100 workers

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