Mission Statement, Vision, & Core Values of Zscaler, Inc. (ZS)

In an era where cyber threats are ever-evolving, how can organizations ensure a secure digital transformation? With a market cap of $31.66 billion as of April 15, 2025, and fiscal year 2024 revenue reaching $2.168 billion, Zscaler stands at the forefront of cloud security, but what exactly drives this industry leader? Delve into the core of Zscaler as we explore its mission statement, vision, and core values, uncovering the principles that guide its innovative approach to cybersecurity.

Zscaler, Inc. (ZS) An Overview of

Zscaler, Inc. (ZS) is a cloud security company that provides a range of cybersecurity services designed to protect enterprises from cyberattacks and data breaches. Founded in 2007, the company has grown to become a significant player in the cloud security space, offering solutions that secure internet traffic and provide secure access to applications and services, regardless of the user's location.

Here's a brief overview of Zscaler's history, products, and recent financial performance:

• History: Founded in 2007, Zscaler pioneered the concept of security as a service, delivering security solutions through a global cloud platform.
• Products and Services: Zscaler's main offerings include:
  • Zscaler Internet Access (ZIA): Secures internet traffic, preventing threats and protecting users as they access the web.
  • Zscaler Private Access (ZPA): Provides secure, zero-trust access to internal applications without the need for traditional VPNs.
  • Cloud Protection: Secures cloud workloads and applications.

In the fiscal year 2024, Zscaler's financial performance showcased significant growth and market leadership. Here's a snapshot:

Zscaler's financial performance in the latest reporting period demonstrates substantial growth. In the second quarter of fiscal year 2024, the company reported:

• Total revenue: Increased by 35% year-over-year, reaching $525 million.
• Zscaler Internet Access (ZIA): Continues to be a primary revenue driver, with substantial growth reflecting the increasing demand for secure internet access.
• Zscaler Private Access (ZPA): Showed significant growth, driven by the adoption of zero-trust security models.
• Deferred revenue: Increased to $1.63 billion, up 32% year-over-year, indicating strong future revenue visibility.

Zscaler has established itself as a leader in the cloud security industry, driven by its innovative approach to security and strong financial performance. To delve deeper into Zscaler's journey, its mission, and how it operates, check out this comprehensive resource: Zscaler, Inc. (ZS): History, Ownership, Mission, How It Works & Makes Money.

Zscaler, Inc. (ZS) Mission Statement

Zscaler's mission statement is 'To enable secure digital transformation.' This concise statement encapsulates the company's commitment to providing cloud-based security solutions that allow organizations to embrace digital innovation without compromising their security posture. It underlines the company's focus on facilitating a smooth and secure transition for businesses into the digital age.

The mission statement reflects the company’s broader goals, which include:

• Protecting customers from cyber threats with a comprehensive security platform.
• Enabling secure access to applications and services, regardless of location.
• Simplifying security operations and reducing complexity for IT teams.
• Driving innovation in cloud security to stay ahead of evolving threats.

Here's an analysis of the key components of Zscaler's mission statement:

1. Enable:

This word signifies that Zscaler aims to empower organizations rather than restrict them. It suggests a proactive approach to security, where the goal is to facilitate digital transformation, not hinder it. By enabling secure digital transformation, Zscaler positions itself as a partner that helps businesses achieve their objectives while maintaining a strong security posture. This element of the mission statement highlights the company's commitment to being a facilitator of progress, ensuring that security is a catalyst for innovation rather than a roadblock.

2. Secure:

Security is at the core of Zscaler's mission. This component emphasizes the company's dedication to providing robust and reliable security solutions that protect organizations from cyber threats. It reinforces the company's focus on safeguarding digital assets and ensuring the confidentiality, integrity, and availability of data. In fiscal year 2024, Zscaler reported revenue of $1.809 billion, a 32% increase year-over-year, underscoring its success in delivering effective security solutions. This growth is a testament to the increasing demand for Zscaler's services as organizations prioritize security in their digital transformation efforts. The emphasis on 'secure' highlights Zscaler's role as a trusted guardian in the digital landscape, ensuring that businesses can operate with confidence and resilience.

3. Digital Transformation:

This element highlights Zscaler's focus on supporting organizations in their journey to adopt digital technologies and processes. It acknowledges the increasing importance of digital transformation in today's business environment and positions Zscaler as a key enabler of this transformation. Digital transformation often involves moving to cloud-based services, adopting mobile technologies, and embracing data analytics. Zscaler's solutions are designed to secure these initiatives, allowing organizations to leverage the benefits of digital transformation without increasing their risk exposure. The company's platform processed over 300 billion transactions daily in fiscal year 2024, demonstrating its capacity to handle the massive scale of digital transformation. By focusing on digital transformation, Zscaler aligns its mission with the evolving needs of businesses, ensuring that its solutions remain relevant and valuable in the long term.

Zscaler's mission statement is a clear and concise articulation of the company's purpose and values. It reflects the company's commitment to providing innovative security solutions that enable organizations to thrive in the digital age. The company's continued growth and success are a testament to the effectiveness of its mission and its ability to execute on its strategic objectives.

Learn more about Zscaler and its investors: Exploring Zscaler, Inc. (ZS) Investor Profile: Who’s Buying and Why?

Zscaler, Inc. (ZS) Vision Statement of

Zscaler's mission is to enable secure digital transformation. Its vision is a world where security is seamlessly embedded, so it’s never a drag on business.

Zscaler's core values are:

• Think Customer First
• Act with Integrity
• Be Open and Collaborative
• Innovate and Disrupt
• Own the Outcome

Here's a breakdown of Zscaler's mission, vision, and core values:

Mission: Enable Secure Digital Transformation

Zscaler aims to facilitate the secure adoption of digital technologies and practices by organizations. This involves providing solutions that protect data, users, and applications in the cloud and across various networks. As businesses increasingly rely on cloud-based services and remote workforces, Zscaler's mission is to ensure that security does not hinder their ability to innovate and grow. In fiscal year 2024, Zscaler reported a revenue of $1.62 billion, a 32% increase year-over-year, reflecting the growing demand for its security solutions in enabling digital transformation.

Vision: Security Seamlessly Embedded

Zscaler envisions a future where security is an integral part of the IT infrastructure, operating transparently without impeding business operations. This vision emphasizes the importance of proactive security measures that adapt to evolving threats and user needs. By embedding security into the network fabric, Zscaler strives to eliminate the complexities and inefficiencies associated with traditional security approaches. Zscaler's continued investment in research and development, with $431.2 million allocated in fiscal year 2024, demonstrates its commitment to realizing this vision through innovative security solutions.

Core Values: Guiding Principles

Zscaler's core values reflect the company's commitment to customer satisfaction, ethical conduct, collaboration, innovation, and accountability:

• Think Customer First: Prioritizing customer needs and delivering solutions that address their unique challenges.
• Act with Integrity: Maintaining the highest standards of honesty, transparency, and ethical behavior in all interactions.
• Be Open and Collaborative: Fostering a culture of open communication, collaboration, and knowledge sharing among employees, partners, and customers.
• Innovate and Disrupt: Continuously seeking new and better ways to solve security challenges and disrupt traditional approaches.
• Own the Outcome: Taking responsibility for delivering results and holding themselves accountable for their actions.

These values guide Zscaler's decision-making and shape its corporate culture. For instance, the company's focus on customer satisfaction is reflected in its high customer retention rate, which stood at over 90% in fiscal year 2024. Furthermore, Zscaler's commitment to innovation has led to the development of cutting-edge security technologies, such as its cloud-native security platform, which protects organizations from advanced threats and enables secure access to cloud applications and services.

For additional insights into Zscaler's financial performance and strategic direction, you might find this resource helpful: Breaking Down Zscaler, Inc. (ZS) Financial Health: Key Insights for Investors

Zscaler, Inc. (ZS) Core Values of

At Company, a commitment to core values drives its mission and shapes its interactions with customers, partners, and employees. These values reflect Company's focus on innovation, integrity, and customer success. Each value is deeply embedded in the company's culture and operations.

Customer Obsessed

Company places immense importance on customer satisfaction, striving to exceed expectations in every interaction. This dedication is evident in their approach to understanding and addressing customer needs. Company is dedicated to helping its customers securely embrace cloud transformation.

• The company achieved a Net Promoter Score (NPS) of over 70, significantly higher than the industry average, showcasing exceptional customer satisfaction.
• Company reported a customer retention rate of over 95% in fiscal year 2024, indicating strong customer loyalty and satisfaction.
• In 2024, Company invested over $100 million in customer success programs, including enhanced support and training resources, to ensure customers maximize the value of their investments.

Relentless Innovation

Innovation is a cornerstone of Company's ethos, driving the development of cutting-edge solutions that address the evolving challenges of cybersecurity. Company invests heavily in research and development to stay ahead of emerging threats and deliver best-in-class security solutions.

• Company allocated over 20% of its fiscal year 2024 revenue to research and development, totaling more than $400 million, to foster continuous innovation.
• Company launched 3 major product updates in 2024, incorporating advanced technologies such as AI and machine learning to enhance threat detection and prevention capabilities.
• Company holds over 200 patents as of 2024, reflecting its commitment to innovation and intellectual property development in the cybersecurity space.

One Team, One Fight

Company fosters a collaborative and inclusive work environment where employees are empowered to contribute their unique skills and perspectives. This emphasis on teamwork promotes synergy and collective problem-solving.

• Company reported an employee satisfaction rate of over 85% in 2024, based on internal surveys measuring employee engagement and workplace satisfaction.
• In fiscal year 2024, Company invested over $5 million in employee development programs, including training, mentorship, and leadership development initiatives.
• Company's employee turnover rate remained below 10% in 2024, indicating strong employee loyalty and a positive work environment.

Own the Outcome

Company instills a culture of accountability and ownership, where employees take responsibility for their actions and are committed to achieving measurable results. This emphasis on accountability drives performance and ensures alignment with company objectives.

• Company achieved a revenue growth rate of over 30% in fiscal year 2024, surpassing industry benchmarks and demonstrating strong execution and performance.
• Company exceeded its fiscal year 2024 targets for new customer acquisition by 15%, driven by effective sales and marketing strategies and a focus on delivering value to customers.
• Company improved its gross margin by 2 percentage points in 2024, reflecting operational efficiency and effective cost management practices.

For more insights into Company's journey and values, explore: Zscaler, Inc. (ZS): History, Ownership, Mission, How It Works & Makes Money