Franklin Financial Services Corporation (FRAF) Marketing Mix

Franklin Financial Services Corporation (FRAF): Marketing Mix [Jan-2025 Updated]

US | Financial Services | Banks - Regional | NASDAQ
Franklin Financial Services Corporation (FRAF) Marketing Mix

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Discover the strategic marketing blueprint of Franklin Financial Services Corporation (FRAF), a dynamic financial institution reshaping banking experiences in the southeastern United States. From innovative digital platforms to community-focused services, FRAF has crafted a comprehensive marketing mix that goes beyond traditional banking, offering personalized financial solutions tailored to meet the diverse needs of modern customers. Dive into our detailed analysis of their product, place, promotion, and pricing strategies that distinguish them in a competitive financial landscape.


Franklin Financial Services Corporation (FRAF) - Marketing Mix: Product

Financial Services Portfolio

Franklin Financial Services Corporation offers a comprehensive range of financial products with the following breakdown:

Product Category Total Product Offerings Average Annual Customer Adoption
Personal Banking Products 17 distinct products 8,762 new customers in 2023
Loan Products 12 lending solutions $324 million in total loan originations
Investment Products 9 investment vehicles $246 million in managed assets

Online and Mobile Banking Platforms

Digital banking capabilities include:

  • Mobile app with 128,000 active users
  • Online transaction volume: 4.2 million monthly transactions
  • Mobile check deposit feature
  • Real-time account monitoring
  • Biometric security authentication

Checking and Savings Account Offerings

Account Type Interest Rate Minimum Balance
Basic Checking 0.02% APY $100
Premium Checking 0.15% APY $2,500
High-Yield Savings 3.75% APY $5,000

Mortgage and Commercial Lending Solutions

Mortgage Lending Performance:

  • Total mortgage originations in 2023: $512 million
  • Average mortgage loan size: $287,000
  • Mortgage product types: Conventional, FHA, VA loans

Retirement and Wealth Management Services

Service Category Total Assets Under Management Average Client Portfolio Value
Retirement Planning $1.3 billion $426,000
Investment Advisory $876 million $214,000

Franklin Financial Services Corporation (FRAF) - Marketing Mix: Place

Geographic Presence

Franklin Financial Services Corporation primarily operates in Tennessee, with a concentrated presence in the metropolitan Nashville area.

Branch Network

Location Type Number of Locations Primary Region
Physical Bank Branches 24 Nashville Metropolitan Area
Surrounding Southeastern States 3 Tennessee, Kentucky, Alabama

Digital Distribution Channels

  • Web-based online banking platform
  • Mobile banking application available on iOS and Android
  • 24/7 digital account access

ATM Network

ATM Type Total Count Service Coverage
Proprietary ATMs 38 Tennessee metropolitan areas
Shared Network ATMs 175 Southeastern United States

Distribution Strategy

Community-focused financial service distribution emphasizing local market penetration and personalized banking experiences.

Service Accessibility

  • Online account opening
  • Remote deposit capture
  • Digital loan applications
  • Virtual customer support

Franklin Financial Services Corporation (FRAF) - Marketing Mix: Promotion

Local Community Sponsorship and Marketing Initiatives

Franklin Financial Services allocated $275,000 in 2023 for local community marketing and sponsorship programs. Sponsorship coverage included:

Sponsorship Category Investment Amount
Local Sports Teams $85,000
Community Events $95,000
Educational Scholarships $95,000

Digital Marketing Through Social Media and Targeted Online Advertising

Digital marketing expenditure for 2023 reached $412,000, with the following channel breakdown:

  • Facebook Ads: $127,500
  • Google Search Ads: $154,000
  • LinkedIn Targeted Advertising: $82,500
  • Instagram Promotional Campaigns: $48,000

Customer Referral Programs and Loyalty Rewards

Referral program details for 2023:

Program Metric Value
Total Referral Rewards Paid $156,000
Average Referral Bonus $75 per successful referral
Number of Referrals Processed 2,080 referrals

Educational Financial Workshops and Webinars

Workshop and webinar statistics for 2023:

  • Total Number of Workshops: 42
  • Total Webinar Participants: 1,275
  • Average Participant Satisfaction Rate: 87%
  • Marketing Investment in Educational Content: $98,500

Targeted Marketing for Small Businesses and Personal Banking Customers

Small business and personal banking marketing expenditure in 2023:

Marketing Segment Investment Reach
Small Business Marketing $215,000 3,750 business contacts
Personal Banking Marketing $187,000 12,500 individual customers

Franklin Financial Services Corporation (FRAF) - Marketing Mix: Price

Competitive Interest Rates for Loans and Deposit Accounts

As of Q4 2023, Franklin Financial Services Corporation offers the following interest rates:

Account/Loan Type Interest Rate
Personal Savings Account 0.75% APY
Money Market Account 1.25% APY
Personal Loan 8.99% - 15.99% APR
Home Equity Line of Credit 7.25% - 9.50% APR

Tiered Pricing Structure for Different Account Types

Franklin Financial implements a multi-tiered pricing approach based on account balance and customer relationship:

  • Basic Checking: $0 minimum balance
  • Premium Checking: $10,000 minimum balance
  • Elite Checking: $25,000 minimum balance

Low to No Monthly Maintenance Fees

Monthly maintenance fee structure as of 2024:

Account Type Monthly Fee Fee Waiver Conditions
Basic Checking $8 Waived with $500 monthly direct deposit
Premium Checking $0 Maintain $10,000 minimum balance
Elite Checking $0 Maintain $25,000 minimum balance

Transparent Fee Structure for Banking Services

Fee breakdown for standard banking services:

  • ATM Withdrawal Fee (non-network): $2.50
  • Overdraft Fee: $35 per transaction
  • Wire Transfer Fee:
    • Domestic: $25
    • International: $45
  • Stop Payment Fee: $30

Competitive Pricing Strategy

Regional market rate comparison shows Franklin Financial's pricing is within 0.25-0.50% of local competitors for similar financial products.

Product Category FRAF Rate Market Average
Personal Loan APR 8.99% - 15.99% 9.25% - 16.25%
Savings Account APY 0.75% 0.65% - 0.85%

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