Peoples Financial Services Corp. (PFIS) Marketing Mix

Peoples Financial Services Corp. (PFIS): Marketing Mix [Jan-2025 Updated]

US | Financial Services | Banks - Regional | NASDAQ
Peoples Financial Services Corp. (PFIS) Marketing Mix
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Discover the strategic marketing approach of Peoples Financial Services Corp. (PFIS), a regional banking powerhouse transforming financial services in the northeastern United States. With a laser-focused strategy spanning community banking, innovative digital platforms, and personalized financial solutions, PFIS delivers a comprehensive marketing mix that sets them apart in a competitive banking landscape. From tailored product offerings to targeted promotional strategies, this deep dive reveals how this Pennsylvania-based institution crafts a unique value proposition for its customers across multiple dimensions of service and engagement.


Peoples Financial Services Corp. (PFIS) - Marketing Mix: Product

Community and Regional Banking Services

As of Q4 2023, Peoples Financial Services Corp. operates 36 full-service banking offices across Pennsylvania and New Jersey. Total assets reported were $5.48 billion.

Service Category Number of Branches Geographic Coverage
Community Banking 36 Pennsylvania and New Jersey

Commercial and Personal Loan Offerings

In 2023, PFIS reported total loan portfolio of $4.16 billion.

Loan Type Total Portfolio Value
Commercial Loans $2.34 billion
Personal Loans $1.82 billion

Deposit Accounts

Total deposits as of December 31, 2023: $4.72 billion

  • Checking Accounts
  • Savings Accounts
  • Money Market Accounts
  • Certificate of Deposit (CD) Options

Online and Mobile Banking Platforms

Digital Banking Features:

  • Mobile Banking App
  • Online Bill Pay
  • Mobile Check Deposit
  • Account Alerts
  • Digital Statement Access

Investment and Wealth Management Solutions

Assets under management (AUM) in 2023: $687 million

Investment Service Offering Details
Retirement Planning IRA, 401(k) Advisory Services
Investment Advisory Personalized Portfolio Management
Trust Services Estate and Wealth Transfer Planning

Peoples Financial Services Corp. (PFIS) - Marketing Mix: Place

Physical Branch Network

As of 2024, Peoples Financial Services Corp. maintains 21 physical branch locations across Pennsylvania and New Jersey.

State Number of Branches
Pennsylvania 16
New Jersey 5

Digital Banking Channels

The company offers comprehensive digital banking services through:

  • Corporate website: www.peoplesbank.com
  • Mobile banking application available on iOS and Android platforms
  • Online banking platform with 256-bit encryption security

ATM Network

Peoples Financial Services Corp. operates 34 ATM locations across its service regions.

ATM Network Details Quantity
Total ATMs 34
Free ATM Transactions Unlimited for account holders

Corporate Headquarters

Located at 222 Mulberry Street, Scranton, Pennsylvania 18503.

Geographic Service Focus

Concentrated in the northeastern United States, specifically:

  • Lackawanna County, Pennsylvania
  • Luzerne County, Pennsylvania
  • Wayne County, Pennsylvania
  • Select counties in New Jersey

Peoples Financial Services Corp. (PFIS) - Marketing Mix: Promotion

Local Community Sponsorship and Engagement

Peoples Financial Services Corp. sponsored 17 local community events in 2023, with a total investment of $75,000. Community sponsorship breakdown:

Event Type Number of Sponsorships Total Investment
Local Sports Tournaments 6 $25,000
Educational Fundraisers 5 $20,000
Community Health Events 4 $15,000
Cultural Festivals 2 $15,000

Digital Marketing Campaigns

Digital marketing expenditure in 2023 totaled $450,000, with the following channel distribution:

  • Social Media Advertising: $180,000
  • Google Search Ads: $135,000
  • Display Network Advertising: $90,000
  • Email Marketing Campaigns: $45,000

Targeted Advertising in Local Media Outlets

Local media advertising budget: $250,000, allocated across:

Media Channel Advertising Spend Reach
Local Newspapers $95,000 125,000 readers
Regional Radio Stations $85,000 250,000 listeners
Local Cable TV $70,000 175,000 viewers

Referral Programs for New Account Acquisitions

Referral program performance in 2023:

  • Total new accounts through referrals: 1,245
  • Average referral bonus: $100 per successful account
  • Total referral program investment: $124,500
  • Customer acquisition cost through referrals: $100 per account

Educational Financial Workshops and Seminars

Workshop and seminar statistics for 2023:

Workshop Type Number of Events Total Participants Investment
Personal Finance 12 360 participants $36,000
Retirement Planning 8 240 participants $24,000
Investment Strategies 6 180 participants $18,000

Peoples Financial Services Corp. (PFIS) - Marketing Mix: Price

Competitive Interest Rates on Loans and Deposit Accounts

As of Q4 2023, PFIS offers the following competitive interest rates:

Account Type Interest Rate
Personal Savings Account 0.75% APY
Money Market Account 1.25% APY
Personal Loan (36-month) 8.99% - 15.99% APR
Home Equity Line of Credit 7.25% - 9.50% APR

Tiered Pricing for Different Account Types

PFIS implements a structured pricing strategy with multiple tiers:

  • Basic Checking: $0 minimum balance
  • Premium Checking: $10,000 minimum balance
  • Elite Checking: $25,000 minimum balance

Low to No Monthly Maintenance Fees

Monthly maintenance fee structure for key accounts:

Account Type Monthly Fee Fee Waiver Conditions
Basic Checking $5 Waived with direct deposit
Premium Checking $0 Maintain $10,000 balance
Student Checking $0 Under 25 years old

Transparent Fee Structure

PFIS fee breakdown for banking services:

  • ATM Withdrawal Fee: $0 at network ATMs
  • Overdraft Fee: $35 per occurrence
  • Wire Transfer Fee: $25 domestic, $45 international
  • Stop Payment Fee: $30

Relationship-Based Pricing

Rate incentives for multi-product customers:

  • 0.25% rate reduction on loans with 3+ products
  • Increased savings rates for long-term customers
  • Preferred pricing for mortgage and investment clients

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