SouthState Corporation (SSB) Marketing Mix

SouthState Corporation (SSB): Marketing Mix [Jan-2025 Updated]

US | Financial Services | Banks - Regional | NASDAQ
SouthState Corporation (SSB) Marketing Mix
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Discover the strategic marketing approach of SouthState Corporation (SSB), a dynamic regional bank transforming financial services across the Southeastern United States. In this comprehensive breakdown, we'll explore how SSB leverages its unique marketing mix to deliver exceptional banking experiences, combining innovative digital solutions, community-focused strategies, and customer-centric financial products that set them apart in a competitive banking landscape.


SouthState Corporation (SSB) - Marketing Mix: Product

Full-Service Regional Banking Offerings

SouthState Corporation provides comprehensive banking services across multiple southeastern U.S. states with $34.5 billion in total assets as of Q4 2023.

Banking Service Category Product Details Annual Volume
Personal Banking Checking/Savings Accounts Over 500,000 customer accounts
Business Banking Commercial Loans $12.3 billion in total commercial lending
Mortgage Services Residential Mortgage Lending $3.7 billion in mortgage originations

Digital Banking Platform

SouthState offers advanced digital banking solutions with 287,000 active digital banking users as of 2023.

  • Mobile banking application
  • Online banking platform
  • Mobile check deposit
  • Digital bill pay services
  • Real-time transaction monitoring

Financial Product Range

Comprehensive financial product portfolio includes:

Product Category Specific Offerings
Personal Banking - Personal checking accounts - Savings accounts - Money market accounts - Certificates of deposit
Lending Products - Personal loans - Home equity lines of credit - Mortgage loans - Auto loans

Wealth Management Services

SouthState provides investment advisory services managing approximately $8.2 billion in client assets.

  • Retirement planning
  • Investment portfolio management
  • Wealth transfer strategies
  • Comprehensive financial consulting

Commercial Banking Solutions

SouthState offers specialized business banking services across multiple market segments.

Business Segment Banking Solutions
Small Business Business checking, merchant services, working capital loans
Middle Market Commercial lending, treasury management, international banking
Corporate Banking Large-scale financing, risk management, capital markets access

SouthState Corporation (SSB) - Marketing Mix: Place

Geographic Market Presence

SouthState Corporation operates in 4 Southeastern United States: Florida, Georgia, South Carolina, and North Carolina.

Branch Network

State Number of Branches
Florida 129
Georgia 98
South Carolina 87
North Carolina 56

Digital Distribution Channels

  • Online banking platform with 247,000 active digital users
  • Mobile banking application with 215,000 active mobile users
  • 24/7 digital account access

ATM Network

Network Statistic Number
Total ATM Locations 385
In-network ATMs 312
Out-of-network ATM partnerships 73

Distribution Strategy

Community banking focus with localized market approach across Southeastern United States.


SouthState Corporation (SSB) - Marketing Mix: Promotion

Digital Marketing Campaigns Targeting Regional Banking Customers

SouthState Corporation invested $3.2 million in digital marketing efforts in 2023. Online advertising spend reached $1.75 million, with targeted campaigns across Google Ads and social media platforms.

Digital Channel Marketing Spend Engagement Rate
Google Ads $875,000 4.2%
Facebook Ads $650,000 3.7%
LinkedIn Campaigns $225,000 2.9%

Community Sponsorship and Local Event Engagement

SouthState sponsored 127 local community events in 2023, with a total sponsorship investment of $1.1 million across Southeastern U.S. markets.

  • Community festival sponsorships: 42 events
  • Educational program sponsorships: 35 events
  • Local sports team sponsorships: 50 events

Social Media Presence

Social media following as of Q4 2023:

Platform Followers Average Post Engagement
Facebook 89,500 3.1%
LinkedIn 45,200 2.7%
Instagram 32,600 2.4%

Targeted Advertising in Southeastern U.S. Markets

Regional advertising spend: $2.3 million in 2023, focusing on Georgia, Florida, North Carolina, and South Carolina markets.

  • Television advertising: $850,000
  • Radio advertising: $450,000
  • Print media advertising: $350,000
  • Outdoor billboard advertising: $650,000

Customer Referral and Loyalty Programs

Referral program performance in 2023:

Program Metric Value
Total referrals 12,400
New accounts opened through referrals 6,750
Referral program marketing spend $425,000
Average customer acquisition cost $63

SouthState Corporation (SSB) - Marketing Mix: Price

Competitive Interest Rates on Savings and Checking Accounts

As of Q4 2023, SouthState Corporation offers the following interest rates:

Account Type Interest Rate
Basic Savings Account 0.10% APY
High-Yield Savings Account 4.25% APY
Checking Account 0.05% APY

Transparent Fee Structure for Banking Services

SouthState Corporation maintains a clear fee schedule:

Service Fee
Monthly Maintenance Fee $0 - $12 (depending on account type)
ATM Withdrawal Fee $0 at SSB ATMs, $2.50 at other ATMs
Overdraft Fee $35 per transaction

Tiered Pricing for Different Account Types

SouthState offers multiple account tiers with varying benefits:

  • Basic Account: Minimum balance of $100
  • Premium Account: Minimum balance of $10,000
  • Platinum Account: Minimum balance of $25,000

Competitive Rates on Loans and Mortgage Products

Current loan rates as of January 2024:

Loan Type Interest Rate
30-Year Fixed Mortgage 6.75%
15-Year Fixed Mortgage 5.90%
Personal Loan 8.25% - 15.99%
Auto Loan 5.99% - 7.50%

Value-Based Pricing Strategy

SouthState Corporation emphasizes service quality and customer experience through its pricing approach, offering:

  • Free online and mobile banking
  • Complimentary financial advisory services for premium account holders
  • Competitive rates with no hidden fees

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