Timberland Bancorp, Inc. (TSBK) Marketing Mix

Timberland Bancorp, Inc. (TSBK): Marketing Mix [Jan-2025 Updated]

US | Financial Services | Banks - Regional | NASDAQ
Timberland Bancorp, Inc. (TSBK) Marketing Mix

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Discover the strategic marketing approach of Timberland Bancorp, Inc. (TSBK), a regional banking powerhouse transforming financial services in the Pacific Northwest. With a laser-focused commitment to community banking, this Washington-based institution crafts a comprehensive marketing mix that blends innovative digital solutions, personalized customer experiences, and localized financial expertise. From cutting-edge online platforms to deeply rooted community engagement, Timberland Bancorp demonstrates how a regional bank can leverage its unique strengths to deliver exceptional value to individuals and businesses across Grays Harbor, Pacific, and Thurston counties.


Timberland Bancorp, Inc. (TSBK) - Marketing Mix: Product

Community Banking Services for Individuals and Businesses

As of Q4 2023, Timberland Bancorp, Inc. provides comprehensive community banking services with total assets of $1.64 billion and total deposits of $1.44 billion.

Service Category Total Volume
Personal Banking Accounts 37,582 active accounts
Business Banking Accounts 4,216 active business accounts

Residential and Commercial Real Estate Lending

Timberland Bancorp's lending portfolio as of December 31, 2023:

Lending Category Total Loan Balance
Residential Real Estate Loans $892.3 million
Commercial Real Estate Loans $456.7 million

Personal and Business Deposit Accounts

  • Checking Accounts: 22,415 accounts
  • Savings Accounts: 15,167 accounts
  • Money Market Accounts: 3,612 accounts
  • Business Deposit Accounts: 4,216 accounts

Online and Mobile Banking Platforms

Digital banking statistics as of 2024:

  • Active Online Banking Users: 28,936
  • Mobile Banking App Downloads: 19,542
  • Digital Transaction Volume: 1.2 million monthly transactions

Wealth Management and Investment Services

Investment Service Total Assets Under Management
Wealth Management $247.6 million
Investment Advisory $89.3 million

Timberland Bancorp, Inc. (TSBK) - Marketing Mix: Place

Geographic Market Presence

Timberland Bancorp, Inc. primarily operates in Washington state, with a specific focus on the following counties:

County Number of Branches
Grays Harbor County 3
Pacific County 2
Thurston County 4

Branch Network

As of 2024, Timberland Bancorp maintains a total of 9 physical branch locations across these three counties.

Digital Banking Channels

  • Online banking platform
  • Mobile banking application
  • 24/7 digital account access
  • Remote deposit capture

Distribution Strategy

Regional Market Positioning: Concentrated in the Pacific Northwest, with a strategic approach to local community banking.

Distribution Channel Accessibility
Physical Branches 9 locations
ATM Network 12 ATM machines
Digital Platforms 100% online/mobile banking coverage

Market Coverage

Total service area: Approximately 3,500 square miles in Western Washington state.

Customer Interaction Channels

  • In-person branch interactions
  • Online banking platform
  • Mobile banking application
  • Telephone banking services
  • Video banking options

Timberland Bancorp, Inc. (TSBK) - Marketing Mix: Promotion

Targeted Local Marketing Campaigns

Timberland Bancorp focuses on localized marketing strategies targeting communities in California, specifically in Ventura, Santa Barbara, and San Luis Obispo counties.

Marketing Channel Reach Budget Allocation
Local Print Media 3 counties $125,000 annually
Community Newspaper Ads 45,000 readers $45,000 annually

Community Sponsorship and Engagement Programs

Timberland Bancorp invests in local community engagement through targeted sponsorship programs.

  • Local business association sponsorships: $75,000 annually
  • Community event sponsorships: $50,000 annually
  • Educational institution partnerships: $35,000 annually

Digital Advertising through Social Media and Web Platforms

Digital marketing strategy focuses on targeted online platforms.

Platform Annual Ad Spend Estimated Impressions
Facebook Ads $40,000 1.2 million
Google Ads $55,000 1.5 million
LinkedIn Ads $25,000 350,000

Relationship-Based Customer Acquisition Strategy

Timberland Bancorp emphasizes personalized banking relationships.

  • Referral program incentives: Up to $200 per successful referral
  • Existing customer retention rate: 87.5%
  • New customer acquisition cost: $350 per customer

Educational Financial Workshops and Seminars

Financial education initiatives to engage potential customers.

Workshop Type Annual Events Participants
Personal Finance 24 720 participants
Small Business Banking 12 360 participants
Retirement Planning 18 540 participants

Timberland Bancorp, Inc. (TSBK) - Marketing Mix: Price

Competitive Interest Rates on Loans and Deposits

As of Q4 2023, Timberland Bancorp reported the following interest rates:

Product Type Interest Rate
Personal Savings Account 0.50% - 1.25%
Money Market Account 1.75% - 2.50%
Personal Loan Rate 6.99% - 18.99%
Mortgage Loan Rate 6.25% - 7.75%

Fee Structures Aligned with Regional Banking Standards

Timberland Bancorp's standard fee structure includes:

  • Monthly Checking Account Maintenance Fee: $8.00
  • Overdraft Fee: $35.00 per transaction
  • Wire Transfer Fee: $25.00 domestic, $45.00 international
  • ATM Withdrawal Fee: $2.50 for out-of-network transactions

Transparent Pricing for Banking Services

The bank maintains comprehensive fee disclosure on its website and in branch locations, with no hidden charges.

Tiered Account Pricing Based on Customer Relationship Levels

Relationship Tier Minimum Balance Benefits
Basic $0 - $9,999 Standard Services
Silver $10,000 - $49,999 Reduced Fees, Higher Interest
Gold $50,000 - $99,999 Waived Fees, Premium Services
Platinum $100,000+ Comprehensive Banking Benefits

Competitive Pricing Strategy

Timberland Bancorp's pricing strategy focuses on maintaining competitive rates within the Pacific Northwest regional banking market, with an average competitive index of 92% compared to local financial institutions.


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