Mission Statement, Vision, & Core Values (2025) of BKW AG.

An Overview of BKW AG

General Summary of BKW AG

BKW AG, established in 1898, is a Swiss energy company based in Bern. Originally focused on hydroelectric power, it has diversified its portfolio to include renewable energy, grid operations, and energy services. As of 2024, BKW operates across several segments, including electricity generation, energy trading, and infrastructure services for energy supply.

In 2024, the company reported sales of approximately CHF 3.6 billion, driven by its commitment to sustainable energy solutions and expanding its presence in the European market. BKW AG's offerings now include solar and wind energy production, energy efficiency services, and smart grid technology.

Company's Financial Performance in the Latest Financial Reports

BKW AG's latest financial report for the year ending December 31, 2023, highlights a record-breaking revenue of CHF 4.1 billion, a significant increase of 15% compared to the previous year. This surge in revenue is attributed to strong performance in the renewable energy sector, which accounted for 55% of overall sales.

The growth was particularly notable in solar energy solutions, where sales increased by 25%. The company's earnings before interest, taxes, depreciation, and amortization (EBITDA) reached CHF 800 million, indicating a robust growth margin of 19.5%.

Introduction to BKW AG as a Leading Company in the Industry

As one of the leading companies in the energy sector in Switzerland and Europe, BKW AG has positioned itself at the forefront of the green energy transition. The company not only excels in electricity production but also invests heavily in innovation, focusing on smart technologies and sustainability.

In 2024, BKW's market share in the renewable energy sector is estimated at 18%, making it a pivotal player in the industry's growth trajectory. This leadership role highlights BKW AG's commitment to a sustainable energy future while delivering substantial returns to its stakeholders.

To understand why BKW AG continues to thrive, exploring its strategies and innovations further will provide valuable insights into its success in the competitive energy market.

Mission Statement of BKW AG

Mission Statement of BKW AG

BKW AG's mission statement serves as a compass, guiding its operations and strategic decisions. The company aims to ensure a sustainable energy supply while contributing positively to society and the environment. The mission emphasizes innovation, quality, and commitment to customer satisfaction.

Core Component 1: Sustainable Energy Supply

A core aspect of BKW AG's mission is to provide a reliable and sustainable energy supply. In 2022, the company generated approximately 11.5 TWh of electricity, with a significant portion derived from renewable sources, contributing to their goal of reducing carbon emissions.

• Renewable Energy Share: 72% of total energy production
• Carbon Emissions Reduction: Target to reduce emissions by 30% by 2030

Core Component 2: Innovation and Quality

BKW AG places a strong emphasis on innovation and quality in its services and products. The company's research and development expenditure reached approximately €80 million in 2023, focusing on enhancing energy efficiency and integrating new technologies.

Core Component 3: Commitment to Customer Satisfaction

Customer satisfaction is paramount for BKW AG. The company conducts regular surveys to gauge customer feedback, achieving a satisfaction rate of 87% in 2023. This reflects its commitment to addressing customer needs and enhancing service delivery.

• Customer Support Response Time: Average of 2 hours
• Customer Loyalty Program Participation: 45% of customers enrolled

Vision Statement of BKW AG

Vision for Sustainable Growth

BKW AG envisions a future where sustainability and innovative technology drive their operations. As of 2024, the company's commitment to reducing carbon emissions aligns with its target of achieving a net zero carbon footprint by 2050. In 2023, BKW reported a 30% reduction in its greenhouse gas emissions compared to the previous year, showcasing substantial progress towards this goal.

Innovation in Energy Solutions

The company aims to be a leader in innovative energy solutions, particularly through renewable sources. As of Q2 2024, BKW has invested approximately €500 million in renewable energy projects, focusing on solar, wind, and hydroelectric energy. This represents an increase of 25% from prior investment levels in 2023. The goal is to generate 50% of total energy production from renewable sources by 2030.

Customer-Centric Approach

BKW AG strives to enhance customer satisfaction and engagement through a robust digital transformation strategy. The company reported a customer satisfaction score of 85% in its latest survey. To further this vision, BKW plans to increase investment in technology solutions by 15% in 2024, enhancing customer service capabilities and competitive offerings.

Commitment to Local Communities

BKW AG emphasizes its commitment to the communities in which it operates. In 2023, the company contributed €10 million to community projects and initiatives. The vision for 2024 includes a goal to allocate 5% of its annual profits towards local development programs, focusing on education, health, and environmental conservation.

Table of Vision-Related Financial Targets

Core Values of BKW AG

Integrity

Integrity is the cornerstone of BKW AG's operations. This core value emphasizes the importance of transparency, accountability, and ethical conduct in all business dealings.

BKW AG has demonstrated its commitment to integrity through various initiatives:

• Implementation of a strict compliance program that adheres to both local and international regulations.
• Annual ethics training sessions for all employees, with a participation rate of over 95%.
• Open channels for whistleblowing, enabling employees to report unethical behavior anonymously.

Innovation

Innovation drives BKW AG's competitive edge and fosters growth. This value is reflected in its commitment to research and development and the adoption of new technologies.

In 2023, BKW AG invested approximately €50 million in R&D projects. Key highlights include:

• Launching the 'Smart Grid' initiative, which aims to reduce energy waste by 20% by 2025 through advanced grid technologies.
• Collaboration with universities to enhance the development of sustainable energy solutions.

Sustainability

Sustainability is integral to BKW AG's mission, focusing on minimizing its environmental impact while maximizing operational efficiency.

BKW AG has set ambitious targets for sustainability:

• Achieving 100% renewable energy production by 2025.
• Reducing greenhouse gas emissions by 30% by 2024, relative to 2020 levels.

In line with these goals, BKW AG has developed a comprehensive sustainability report, showcasing their progress in environmental stewardship.

Customer Orientation

BKW AG prioritizes customer satisfaction, understanding that their needs drive the company's success. This core value is operationalized through dedicated customer service initiatives.

Key efforts include:

• Launching a customer feedback program, with a response rate of over 80%, enabling timely improvements based on client suggestions.
• Providing a tailored energy solutions service, which has led to a 15% increase in customer retention rates in 2023.

Collaboration

Collaboration at BKW AG fosters teamwork across various departments and with external partners, recognizing that unity leads to greater achievements.

Significant initiatives demonstrating collaboration include:

• Engagement in multi-stakeholder projects to enhance energy efficiency, with partnerships involving over 30 local and international organizations.
• Establishment of cross-functional teams that have successfully delivered projects with a 20% reduction in delivery time.