Mission Statement, Vision, & Core Values (2025) of Information Services International-Dentsu, Ltd.

An Overview of Information Services International-Dentsu, Ltd.

General Overview of Information Services International-Dentsu, Ltd.

Information Services International-Dentsu, Ltd. (ISID) was founded in 1966 as a subsidiary of Dentsu Inc. The company specializes in information technology services, including system development, IT infrastructure, and consulting services. As of 2024, ISID offers a wide range of products and services focusing on digital transformation, cloud solutions, and data analytics, thereby addressing the growing demands of businesses in various sectors.

In 2024, ISID reported sales figures of approximately ¥200 billion, reflecting a steady increase in revenue primarily driven by digital service offerings and IT solutions. The company has successfully expanded its market presence, catering to both domestic and international clients, reinforcing its reputation as a pivotal player in the IT service industry.

Company's Financial Performance in Latest Financial Reports

In the latest financial report for the fiscal year ending March 2024, ISID achieved record-breaking revenue of ¥205 billion, marking a year-over-year growth of 15%. This growth is attributed to the strong performance of its main product lines, particularly in cloud services and big data analytics.

The breakdown of revenue sources for the fiscal year 2024 is as follows:

ISID's profit margins have also shown significant improvement, with an operating margin of 12%, up from 10% in the previous year. The company has efficiently managed its operational costs while scaling its workforce to meet increasing demand, resulting in net income of approximately ¥24 billion.

Introduction to the Company as a Leading Industry Player

ISID has positioned itself as one of the leading companies in the information technology services industry, recognized for its innovative solutions and strong customer service. The company leverages cutting-edge technology to enhance efficiency and drive digital transformation for its clients.

With a steadfast commitment to sustainability and corporate responsibility, ISID continues to invest in research and development, ensuring its offerings remain competitive amidst rapid technological advancements. To uncover more about ISID’s pathways to success and impact in the IT service ecosystem, further exploration is encouraged.

Mission Statement of Information Services International-Dentsu, Ltd.

Mission Statement of Information Services International-Dentsu, Ltd.

Information Services International-Dentsu, Ltd. (ISID) is dedicated to providing comprehensive and innovative IT solutions that empower organizations to achieve their business objectives. The company’s mission statement is a critical framework guiding its operational strategies and long-term goals.

Core Component 1: Innovation

The first core component of ISID’s mission statement emphasizes innovation in technology and services. The company has consistently invested in research and development, allocating about 10% of revenue towards R&D initiatives. In fiscal year 2022, ISID reported total revenues of approximately ¥150 billion, indicating a significant commitment to innovative product development.

Examples of innovation include the deployment of cloud-based solutions and AI-driven analytics platforms that enhance business operations for clients. The adoption of these technologies helped achieve a 30% increase in customer satisfaction ratings, as noted in their 2023 customer feedback survey.

Core Component 2: Customer-Centric Approach

The mission statement stresses a customer-centric approach to service delivery. ISID aims to understand and meet the unique needs of its clients, facilitating long-term relationships. In 2023, 85% of ISID’s clients reported increased operational efficiency after integrating ISID’s solutions. This data highlights the effectiveness of the company’s tailored approaches.

Significantly, ISID’s client retention rate stands at 93%, which is notably higher than the industry average of 75%. The dedication to customer feedback and customization of services is reflected in consistent growth in repeat business.

Core Component 3: Sustainability

ISID is committed to sustainability as a fundamental aspect of its mission. The company aims to minimize its environmental impact through eco-friendly practices. For instance, ISID has reduced its carbon emissions by 25% since 2020, aligning with global sustainability targets.

In 2022, ISID achieved a goal of sourcing 50% of its energy from renewable sources. This commitment is further illustrated by its partnerships with various NGOs to promote responsible IT resource management, contributing to an overall reduction in electronic waste.

Vision Statement of Information Services International-Dentsu, Ltd.

Vision Statement Overview

The vision statement of Information Services International-Dentsu, Ltd. (ISID) reflects its commitment to becoming a leading global IT services provider, aiming to harness technology to create innovative solutions that drive growth and enhance customer experiences. As of 2024, ISID aims to expand its global footprint and embrace digital transformation across multiple sectors.

Focus on Digital Transformation

ISID envisions a future where digital transformation is a cornerstone for business success. They aim to leverage advanced technologies such as AI, cloud computing, and data analytics to fulfill client needs. The company’s strategic initiatives include:

• Investing in AI capabilities by allocating approximately ¥5 billion (around $45 million) for R&D in AI technologies.
• Enhancing cloud services, targeting a revenue growth of 20% year-over-year in this segment by 2024.

Global Expansion Goals

ISID aims to broaden its international presence, targeting key markets in North America and Europe. Key statistics supporting this vision include:

• Projected revenue from international markets expected to reach ¥30 billion (approximately $270 million) by 2024.
• Increasing workforce in overseas offices by 25% to support the expansion efforts.

Commitment to Sustainability

ISID's vision emphasizes sustainability as a key pillar. The company is committed to reducing its environmental footprint and fostering social responsibility. Specific initiatives include:

• Achieving a 30% reduction in carbon emissions by 2025 compared to 2020 levels.
• Partnering with at least 10 NGOs to promote digital literacy as part of their corporate social responsibility (CSR) activities by 2024.

Enhanced Client Collaboration

ISID recognizes the importance of collaboration with clients to tailor solutions that meet evolving needs. This aspect of their vision includes:

• Implementing a co-creation model with clients, aiming for 80% of new projects to be developed collaboratively by 2024.
• Conducting over 200 client workshops annually to gather insights and foster partnerships.

Core Values of Information Services International-Dentsu, Ltd.

Customer First

The core value of 'Customer First' emphasizes the significance of prioritizing customer needs in every aspect of the business. Information Services International-Dentsu, Ltd. (ISID) has continuously shown its dedication to this principle through various initiatives.

For instance, in 2024, the company launched the Customer Experience Improvement Program, which included a customer feedback loop that reported a **92%** satisfaction rate among its clients. This program utilized advanced analytics to identify pain points in customer interactions, allowing ISID to tailor its services more effectively.

Innovation

Innovation stands as a cornerstone of ISID's operations, reflecting their commitment to leveraging technology and creativity for superior service delivery. In 2023, ISID invested approximately **¥2.5 billion** in research and development, leading to the creation of the AI-driven analytics platform, which has increased operational efficiency by **30%**.

This value manifests through initiatives such as the annual Innovation Challenge, which encourages employees to propose innovative ideas. In 2024, over **500** submissions were evaluated, resulting in **10** projects being funded for further development.

Integrity

Integrity is vital to ISID's corporate culture, ensuring transparency and ethical behavior in all operations. The company adheres to stringent compliance measures, evidenced by a **100% compliance rate** with the International Financial Reporting Standards (IFRS) in their financial disclosures for the fiscal year 2023.

Additionally, ISID implements regular training programs on ethical business practices, with **95%** of employees completing these courses by the end of 2024, reinforcing their commitment to ethical conduct.

Teamwork

Teamwork is essential for fostering collaboration and efficiency within the organization. In 2023, ISID conducted a comprehensive team collaboration survey, highlighting a **90%** agreement among staff on the importance of teamwork in achieving business goals.

The company also initiated cross-departmental projects, resulting in a **25%** increase in project delivery times over the last year. Furthermore, ISID hosts quarterly team-building retreats, with **85%** of employees reporting increased collaboration as a result.

Sustainability

ISID is committed to sustainability, integrating eco-friendly practices into their operations. In 2023, the company reduced its carbon footprint by **15%** through the implementation of renewable energy sources across its offices.

The 'Green Initiative' program was launched, promoting sustainable practices among employees, which led to an **8%** reduction in paper usage. ISID aims to achieve **Net Zero** emissions by **2030**, actively involving stakeholders in its sustainability goals.