Mission Statement, Vision, & Core Values of Chunghwa Telecom Co., Ltd. (CHT)

When you look at Chunghwa Telecom Co., Ltd.'s (CHT) strategy, the mission and vision are no longer just corporate platitudes; they are the engine driving their projected 2025 total revenue of up to NT$233.74 billion, a defintely material number. The new vision, 'Chunghwa AI Ignites the Future,' is a clear signal of where the NT$32.36 billion in planned capital expenditure (CapEx) for Property, Plant and Equipment is going, specifically into AI internet data centers and 5G deployment, which is why their Enterprise Business Group revenue jumped 7.4% in Q3 2025. Are you mapping their core values-Sustainable Future, Smart Empowerment, and Digital Resilience-to their actual investment profile, and do you understand how this focus on Information and Communication Technology (ICT) services impacts their long-term dividend stability?

Chunghwa Telecom Co., Ltd. (CHT) Overview

If you're looking at the Taiwanese telecom sector, you have to start with Chunghwa Telecom Co., Ltd. (CHT). This isn't just another carrier; it's the dominant, integrated telecommunications provider in Taiwan, and its recent financial results show it's defintely capitalizing on the shift to 5G and enterprise digitalization.

The company's history is a classic case of public utility turning into a market-driven powerhouse. Chunghwa Telecom was formally established on July 1, 1996, as part of the government's corporatization efforts, having operated for over a century as a business unit of the Directorate General of Telecommunications. It completed its privatization in August 2005, but the government still retains a significant stake, which ensures its role as a key enabler of national digital infrastructure.

Chunghwa Telecom's product portfolio goes far beyond just mobile and landlines. They offer a full stack of services across three main groups: Consumer, Enterprise, and International. This diversification is why they remain so resilient, and it's a model worth studying for any investor looking for stability in the telecom space.

• Core Services: Mobile communication (5G, 4G), fixed-line (PSTN), and broadband internet (HiNet).
• Growth Engines (ICT): Cloud computing, Internet of Things (IoT), Big Data, Artificial Intelligence (AI) applications, and 5G private networks.
• Infrastructure: International Data Center (IDC) services and submarine cable systems for global connectivity.

For the first nine months of 2025, the company's unaudited consolidated revenue hit NT$170.46 billion, which is a strong signal that their core business and strategic ICT investments are paying off.

Q3 2025 Financial Performance: Enterprise Drives Growth

The third quarter of 2025 showed solid execution against a backdrop of increasing capital expenditures, which is what you want to see from a market leader. Total revenue for Q3 2025 was NT$57.92 billion, marking a 4.2% increase year-over-year. This performance was strong enough that net income attributable to shareholders rose 4.8% year-over-year, reaching NT$9.44 billion. That's a clean one-liner on profitability.

Here's the quick math on where the growth is coming from: The Enterprise Business Group (EBG) was the standout, with revenue climbing 7.4% to NT$18.91 billion in Q3 2025. This jump is fueled by high-margin Information and Communications Technology (ICT) services like cloud, AIoT (Artificial Intelligence of Things), and 5G private networks, aligning with the global digital transformation trend.

The Consumer Business Group (CBG) also delivered, with revenue increasing 2.2% to NT$35.18 billion. This was largely driven by sustained mobile service momentum, including strong mobile device sales-the market response to the new iPhone 17 was a definite factor-and the ongoing 5G migration. Mobile service revenue specifically increased by 3.3% to NT$17.31 billion for the quarter.

Market Leadership and Strategic Positioning

Chunghwa Telecom Co., Ltd. is not just a participant in the Taiwan telecom market, which is valued at $10.57 billion in 2025; it is the established leader. Their dominance is clear in the mobile sector, where they continue to lead market share and have achieved a 5G subscriber share of 38.8% as of the third quarter of 2025.

Their strategy is a trend-aware realist's dream: They are reinvesting in future-proof infrastructure. The company is increasing capital expenditures to fund key projects like new AI data centers, the construction of major submarine cable systems (like SJC2 and Apricot), and further 5G network deployment. This focus on next-generation networks and ICT services is what will protect their margins against competition from players like Far EasTone and Taiwan Mobile. To truly understand the financial implications of this strategy, you need to dig into the details. Breaking Down Chunghwa Telecom Co., Ltd. (CHT) Financial Health: Key Insights for Investors

The 2025 full-year guidance projects total revenue to be between NT$232.74 billion and NT$233.74 billion, a modest increase of 1.2% to 1.6%. What this estimate hides is the strategic shift: they are trading a small amount of near-term operating income for long-term growth in high-value enterprise services, which is a smart move for sustainable value creation.

Chunghwa Telecom Co., Ltd. (CHT) Mission Statement

Understanding Chunghwa Telecom Co., Ltd. (CHT)'s mission is the first step in analyzing their long-term value. It's not just a plaque on the wall; it's the operating manual for their strategic investments and their Exploring Chunghwa Telecom Co., Ltd. (CHT) Investor Profile: Who's Buying and Why?. The mission, grounded in their core assets, is to build trustworthy digital ecosystems to enable individuals, families, governments, enterprise customers, and international customers to create value for themselves, strategic partners, shareholders, and employees. This is a complex statement, but it boils down to one clear objective: be the indispensable digital partner for everyone they serve.

This mission directly guides the company's push toward its new vision, 'Chunghwa AI Ignites the Future', and its three strategic pillars for 2025: Sustainable Future, Smart Empowerment, and Digital Resilience. Honestly, a mission statement that explicitly includes value creation for shareholders and employees, not just customers, shows a healthy, balanced management focus. It's a defintely a key component of their stable business model, which has allowed them to maintain 24 consecutive years of dividend payments.

Component 1: Building Trustworthy Digital Ecosystems

The first core component is the commitment to building trustworthy digital ecosystems. This goes beyond just selling phone plans; it's about creating an interconnected, secure environment where all stakeholders can operate with confidence. For you, the investor or business strategist, this focus on an 'ecosystem' signals a shift from a traditional telecom model to a platform-based growth strategy.

The company's 2025 strategic focus on Digital Resilience is a direct action against modern risks, like cybersecurity threats and network outages. For example, the unaudited results for the second quarter of 2025 showed the Enterprise Business Group's total Information and Communication Technology (ICT) revenue was up a massive 37% year-over-year, largely fueled by demand for Infrastructure as a Service (IDC), cloud, and 5G private networks. This growth shows that businesses are actively buying into Chunghwa Telecom Co., Ltd. (CHT)'s secure, co-created digital environment. They're buying trust, not just bandwidth.

Component 2: Leveraging Abundant Assets for Value Creation

The mission explicitly states its foundation in four abundant assets: customers and partners, technology platforms, infrastructure, and talent. This is the 'how' of the mission. They're not just relying on their physical wires; they're prioritizing the human and digital capital that drives innovation. Here's the quick math on their infrastructure commitment:

• Total CapEx for Property, Plant and Equipment in 2025 is projected at NT$32.36 billion.
• This is an increase of NT$3.37 billion over the prior year, a tangible sign of investment.
• Key investment areas include expanding AI internet data centers, new submarine cable construction, and 5G deployment.

When you see that level of capital expenditure (CapEx) targeted at next-generation networks and AI data centers, you know the company is serious about turning their 'technology platforms' and 'infrastructure' assets into future revenue streams. This investment is what maintains their competitive edge and enhances network resilience, which is a core value proposition in a digital economy.

Component 3: Delivering Industry-Leading Safe, Reliable, and Trustworthy Services

This component is the ultimate proof point of the mission, focusing on the delivery of industry-leading safe, reliable, and trustworthy ICT services. This is where the rubber meets the road for customers. The company's financial performance for 2025 clearly maps to this commitment to quality. Their 2025 total revenue is projected to be between NT$232.74 billion and NT$233.74 billion, an increase of up to 1.6% over 2024.

But the real story is in the quality-driven growth areas. The second quarter of 2025 saw total revenue increase by 4.8% to NT$56.73 billion, with net income attributable to stockholders of the parent rising by 3.5% to NT$10.17 billion. This outperformance, exceeding the upper end of their guidance, suggests that customers are willing to pay for the high-speed, reliable services Chunghwa Telecom Co., Ltd. (CHT) provides. The push for 5G deployment, a key part of their CapEx plan, is specifically aimed at ensuring their network speed and quality remain ahead of peers. That's a clear action tied to a mission component.

Chunghwa Telecom Co., Ltd. (CHT) Vision Statement

You're looking for the clear drivers behind Chunghwa Telecom Co., Ltd.'s (CHT) strategy, and the answer is a laser focus on the future of connectivity. The company's new vision, Chunghwa AI Ignites the Future, isn't just a slogan; it's the blueprint for their 2025 operations, centered on three strategic pillars: Sustainable Future, Smart Empowerment, and Digital Resilience. This strategy is designed to deliver on their goal of becoming a First-rate Technology Group with Trillions in Market Value.

The underlying mission remains simple: To provide the industry-leading safe, reliable, and trustworthy Information and Communication Technology (ICT) services. Everything CHT does, from capital expenditure to network deployment, rolls up to this core purpose, especially in a year where total revenue is projected to hit between NT$232.74 billion and NT$233.74 billion.

Strategic Pillar 1: Sustainable Future

This pillar is CHT's commitment to Environmental, Social, and Governance (ESG) principles, aiming to become an International Benchmark Enterprise Built Upon Sustainable Development. It's a trend-aware move that acknowledges the financial risk and opportunity tied to climate change and social impact. For investors, this translates into a focus on net-zero transformation and eliminating energy-intensive equipment.

Here's the quick math on their commitment: The company is increasing its Property, Plant and Equipment investment to NT$32.36 billion in 2025, which includes funding for new, energy-efficient infrastructure. This investment directly supports their ESG practices, plus it enhances network resilience, so it's a dual-purpose spend. If you want to dive deeper into who is buying into this strategy, you can check out Exploring Chunghwa Telecom Co., Ltd. (CHT) Investor Profile: Who's Buying and Why?

Strategic Pillar 2: Smart Empowerment

Smart Empowerment is CHT's path to becoming a Leading Brand of Digital Co-creation Ecosystems by driving the AI boom across industries. They are adopting two pivotal roles: an "Enabler" (delivering computing power services) and a "Co-creator" (driving AI applications). This is where the major growth engine for their Enterprise Business Group lives.

In the third quarter of 2025, the Enterprise Business Group's revenue grew by a solid 7.4% year-over-year to NT$18.91 billion, fueled by a 14.5% increase in their ICT business revenue. That's a clear signal that the market is paying for their emerging services, including AI applications and cloud computing. The key theme here is AI Applications, and CHT is expanding AI internet data centers to support this growth.

Strategic Pillar 3: Digital Resilience

This pillar is about security, reliability, and maintaining market leadership in core services, which is defintely critical in the telecom space. Digital Resilience focuses on Resilience Enhancement and Next-Generation Networks to ensure a safe and trustworthy service environment.

Their strength remains in their core telecom business. As of the third quarter of 2025, CHT's 5G subscriber share rose to 38.8%, with 5G penetration among smartphone users reaching 44.7%. This market dominance allows them to consistently increase Average Revenue Per User (ARPU). For example, mobile post-paid ARPU (excluding IoT SIMs) grew 1.8% year-over-year to NT$562 in Q3 2025. The investment in submarine cable construction and 5G deployment is a direct action under this pillar, ensuring their network stays ahead of the curve.

Core Values: The Foundation of Trust

A strategy is only as good as the culture executing it. CHT's core values are the non-negotiable standards that govern their daily decisions and stakeholder interactions. They translate complex ethical and operational ideals into plain English principles:

• Integrity: Uphold the highest ethical standards.
• Trust: Build and maintain customer and partner confidence.
• Innovation: Continuously seek new technologies and solutions.
• Accountability: Take ownership of results and commitments.

These values, particularly Trust and Accountability, are what enable them to consistently deliver on their financial guidance, like the Q3 2025 total revenue of NT$57.92 billion, which exceeded expectations. The company understands that in a hyper-connected world, a breach of trust can quickly erode market value, so they treat these values as a financial asset.

Chunghwa Telecom Co., Ltd. (CHT) Core Values

You're looking for the real drivers behind Chunghwa Telecom Co., Ltd.'s (CHT) performance, not just the quarterly earnings. I get it. As a seasoned analyst, I focus on a company's core values (the principles that guide every decision) because they are a leading indicator of long-term financial health and resilience. CHT's four core values-Integrity, Customers' Trust, Innovation, and Commitment to Accountability-aren't just posters on a wall; they map directly to their strategic pillars like 'Digital Resilience' and 'Smart Empowerment.' This is defintely where the rubber meets the road.

For a deeper dive into the numbers that back this up, you should check out Breaking Down Chunghwa Telecom Co., Ltd. (CHT) Financial Health: Key Insights for Investors.

Integrity

Integrity is the foundation of any long-lasting enterprise, especially in a sector as critical as telecommunications. For CHT, this value means strict adherence to ethical principles, transparent governance, and a refusal to compromise on quality, even when it costs more in the near term. It's about ensuring every transaction, from a customer's mobile plan to a major infrastructure contract, is above board.

This commitment is visible in their corporate governance structure. In 2025, CHT has planned to increase the weighting of Environmental, Social, and Governance (ESG) performance in executive compensation to a significant 30%. Here's the quick math: tying a third of executive pay to sustainability and ethical metrics forces a top-down culture of integrity. Also, CHT requires its supply chain to adopt its Ethical Corporate Management Best Practice Principles, communicating these guidelines to all key suppliers to promote sound, transparent business practices.

• Executive pay tied to ESG performance.
• Ethical principles mandated across the supply chain.
• Governance structure legalized for comprehensive CSR.

Customers' Trust

In the telecom space, trust means network reliability and data security. CHT understands that a single outage or breach can erode years of goodwill. Their mission is to provide industry-leading safe, reliable, and trustworthy Information and Communication Technology (ICT) services. They know you only get one chance to earn a customer's confidence, so they invest heavily in resilience.

You see this in their strategic focus on 'Digital Resilience.' CHT's consumer cybersecurity services are a concrete example; they surpassed 1 million subscribers in 2024, demonstrating a clear demand for their security-focused offerings. Furthermore, they actively work to bridge the digital divide, a key part of earning public trust. They bring advanced telecommunication technologies to remote locations like Lanyu (Orchid Island), ensuring equal access and cultivating a reputation as a friendly, professional 'big brother' to the community. That's how you build a loyal customer base.

Innovation

Innovation isn't just about launching a new product; it's about strategically investing capital to future-proof the business and drive new revenue streams. CHT's value of Innovation, often termed 'Creation of Value and Innovation,' is centered on leveraging technologies like 5G and Artificial Intelligence (AI) to create new digital ecosystems for their customers.

Their 2025 guidance shows a clear, actionable commitment to this value. CHT plans to increase its Property, Plant and Equipment (CapEx) investment by NT$3.37 billion, bringing the total CapEx to an estimated NT$32.36 billion for the year. This significant capital is going directly into expanding AI internet data centers, new submarine cable construction, and further 5G deployment. They embrace the vision of 'Chunghwa AI Ignites the Future,' acting as both an 'Enabler' (delivering computing power) and a 'Co-creator' (driving AI applications) to accelerate digital transformation across industries. Their Enterprise Business Group saw a 37% surge in ICT services demand in Q2 2025, showing this innovation is already paying off.

Commitment to Accountability

Accountability is the glue that holds the other values together, translating principles into measurable results for shareholders and society. CHT's commitment here means taking responsibility for their environmental footprint and their role in societal development (Corporate Social Responsibility or CSR).

The company's environmental accountability is clear. They have developed the iEN Smart Environment Service platform and the Energy Operation Center (EOC), which include integrated carbon management functions. These tools help their enterprise customers reduce carbon emissions, but they also serve CHT's own net-zero goals. Because of this consistent excellence in ESG practices, CHT earned a Top 5% distinction in the S&P Global Sustainability Yearbook 2025 for the third consecutive year. What this estimate hides is the sheer effort required to maintain that ranking against major global telecom operators. For 2025, CHT projects total revenue between NT$232.74 billion and NT$233.74 billion, a steady growth that proves their commitment to accountability and sustainability doesn't hinder financial performance; it drives it.