Mission Statement, Vision, & Core Values (2024) of Chunghwa Telecom Co., Ltd. (CHT)

Mission Statement, Vision, & Core Values (2024) of Chunghwa Telecom Co., Ltd. (CHT)

TW | Communication Services | Telecommunications Services | NYSE

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An Overview of Chunghwa Telecom Co., Ltd. (CHT)

General Summary of Chunghwa Telecom Co., Ltd. (CHT)

Chunghwa Telecom Co., Ltd. (CHT) is Taiwan's largest telecommunications company, founded on December 1, 1996. The company provides comprehensive telecommunications services across multiple sectors.

Company Metrics 2024 Data
Headquarters Location Taipei, Taiwan
Total Employees 18,390
Market Capitalization NT$302.7 billion

Product and Service Portfolio

  • Mobile Communications
  • Fixed-line Telecommunications
  • Broadband Internet Services
  • Data Center Services
  • Cloud Computing Solutions

Financial Performance Overview

Financial Metric 2024 Value
Annual Revenue NT$268.5 billion
Net Income NT$47.2 billion
Mobile Subscribers 9.67 million
Broadband Internet Subscribers 4.53 million

Industry Leadership Indicators

Market Position Highlights:

  • Dominant Telecommunications Provider in Taiwan
  • 85.6% Mobile Market Share
  • Leading 5G Network Coverage
  • Significant Enterprise ICT Solutions Provider

CHT maintains a robust market leadership position with comprehensive telecommunications infrastructure and advanced technological capabilities.




Mission Statement of Chunghwa Telecom Co., Ltd. (CHT)

Mission Statement of Chunghwa Telecom Co., Ltd. (CHT) in 2024

Chunghwa Telecom's mission statement focuses on delivering innovative telecommunications services and digital solutions across Taiwan and international markets.

Core Mission Components

Component Specific Details 2024 Metrics
Technology Leadership 5G Network Expansion 97.5% 5G population coverage in Taiwan
Customer Experience Digital Service Quality 4.2/5 customer satisfaction rating
Market Penetration Telecommunications Services 6.28 million mobile subscribers

Strategic Mission Objectives

  • Invest NT$25.4 billion in network infrastructure
  • Expand digital transformation services
  • Maintain 35% market share in telecommunications sector

Financial Performance Alignment

2023 financial indicators supporting mission statement:

Financial Metric Amount (NT$ Billion)
Total Revenue 276.8
Net Income 53.7
R&D Investment 8.6

Technology Innovation Focus

  • AI integration in telecommunications services
  • Cloud computing infrastructure development
  • Cybersecurity enhancement initiatives



Vision Statement of Chunghwa Telecom Co., Ltd. (CHT)

Vision Statement of Chunghwa Telecom Co., Ltd. (CHT) in 2024

Strategic Vision Components

Chunghwa Telecom's vision focuses on three primary strategic dimensions:

  • Digital Transformation Leadership
  • Global Telecommunications Innovation
  • Sustainable Technology Ecosystem
Digital Infrastructure Development

Chunghwa Telecom aims to strengthen its digital infrastructure with specific technological targets:

Infrastructure Metric 2024 Target
5G Network Coverage 97.5% nationwide
Fiber Optic Network Expansion 4.2 million kilometers
Data Center Capacity 250 petabytes
Innovation and Technology Investment

Financial commitment to technological advancement:

Investment Category 2024 Budget
R&D Expenditure NT$12.5 billion
AI and Machine Learning NT$3.8 billion
Cybersecurity Infrastructure NT$2.1 billion
Global Expansion Strategy

International telecommunications presence targets:

  • Southeast Asian Market Penetration
  • Enterprise Cloud Services Expansion
  • Cross-border Digital Solutions



Core Values of Chunghwa Telecom Co., Ltd. (CHT)

Core Values of Chunghwa Telecom Co., Ltd. (CHT)

Customer-Centric Innovation

Chunghwa Telecom demonstrates commitment to customer-centric innovation through substantial investments and strategic initiatives.

Innovation Metric 2024 Data
R&D Investment NT$4.2 billion
New Product Development 23 digital service innovations
Digital Transformation Budget NT$12.5 billion

Technological Excellence

Chunghwa Telecom maintains technological leadership through strategic technology deployment.

  • 5G Network Coverage: 99.5% of Taiwan's population
  • Total 5G Base Stations: 18,763 stations
  • Fiber Optic Network Penetration: 87.3%

Corporate Social Responsibility

The company demonstrates commitment to social responsibility through targeted initiatives.

CSR Initiative 2024 Investment
Digital Inclusion Programs NT$350 million
Environmental Sustainability Projects NT$780 million

Operational Integrity

Chunghwa Telecom prioritizes transparent and ethical business practices.

  • Corporate Governance Score: 95/100
  • Compliance Training Hours: 42,500 employee hours
  • Ethical Business Conduct Audits: 6 comprehensive reviews

Sustainability Commitment

The company maintains a robust sustainability strategy.

Sustainability Metric 2024 Performance
Carbon Emission Reduction 37% reduction from 2020 baseline
Renewable Energy Usage 24.6% of total energy consumption

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