Mission Statement, Vision, & Core Values of HealthEquity, Inc. (HQY)

Have you ever wondered what drives a company like HealthEquity, Inc. (HQY), especially when they're managing something as crucial as your health savings? With a reported $1.20 billion in revenue for the fiscal year ended January 31, 2025, a 20% increase compared to the $999.6 million for the fiscal year ended January 31, 2024, and serving over 3,120 employees as of January 31, 2025, understanding their core principles becomes essential. What are the guiding lights that shape their decisions and strategies?

Exploring HealthEquity's mission, vision, and core values offers a glimpse into the heart of the organization. How do these elements influence their approach to healthcare services and their commitment to customers? Read on to discover the values that steer this industry leader.

HealthEquity, Inc. (HQY) An Overview of

HealthEquity, Inc. stands as a prominent administrator of health savings accounts (HSAs), collaborating with health plans, employers, and individuals to streamline healthcare savings and spending. Founded in 2002 and headquartered in Draper, Utah, the company has expanded its services to offer a comprehensive suite of solutions that includes HSAs, employee benefits, and related services. As of April 2025, HealthEquity continues to innovate in the financial technology sector, focusing on optimizing the way consumers engage with their healthcare finances.

HealthEquity provides a range of products and services designed to simplify healthcare finance. These include:

• Health Savings Accounts (HSAs): Custodial accounts that allow individuals to save and pay for qualified medical expenses on a tax-advantaged basis.
• Benefits Administration: Tools and services for managing employee benefits programs, integrating health and wealth solutions.
• Investment Options: Opportunities to invest HSA funds, providing potential for long-term growth.
• Member Services: Support and resources for account holders, ensuring easy access to and understanding of their benefits.

HealthEquity has demonstrated strong financial performance, driven by increased adoption of HSAs and strategic market positioning. Recent financial reports highlight record-breaking revenue, fueled particularly by growth in main product sales and expansion into new markets. The company's commitment to innovation and customer service has solidified its position as a leader in the health savings account industry.

In the fiscal year 2024, HealthEquity reported impressive financial results. The company achieved record revenue of $947.7 million, marking a 15% increase compared to the previous year. This growth was primarily driven by a 17% increase in main product sales, which reached $823.9 million. The number of active HSA members grew to 8.6 million, representing a 12% increase year-over-year. Total assets under management (AUM) reached $28.4 billion, a 20% increase from the prior year, reflecting strong organic growth and positive market performance.

HealthEquity stands as a leader in the health savings account industry, transforming how individuals manage their healthcare finances. To understand why HealthEquity is successful, continue reading here: Breaking Down HealthEquity, Inc. (HQY) Financial Health: Key Insights for Investors.

HealthEquity, Inc. (HQY) Mission Statement

HealthEquity's mission is to connect health and wealth, aiming to transform healthcare by empowering individuals to make informed decisions about their health spending. This mission reflects a commitment to simplifying the healthcare experience, advocating for consumers, and guiding them toward better health and financial outcomes. By focusing on the integration of health and wealth, HealthEquity seeks to address the challenges individuals face in navigating the complexities of healthcare costs and coverage. More information can be found here: HealthEquity, Inc. (HQY): History, Ownership, Mission, How It Works & Makes Money.

Here are the core components of HealthEquity's mission statement:

• Connecting Health and Wealth: HealthEquity aims to bridge the gap between healthcare decisions and financial well-being. This involves providing tools and resources that enable individuals to understand and manage their healthcare expenses effectively.
• Transforming Healthcare: HealthEquity is dedicated to changing the healthcare landscape by empowering individuals to take control of their health spending. This includes advocating for transparency, simplicity, and consumer-driven healthcare solutions.
• Empowering Individuals: HealthEquity places individuals at the center of their healthcare journey, providing them with the knowledge, support, and technology they need to make informed decisions about their health and finances.

HealthEquity's commitment to delivering high-quality products and services is supported by their financial performance. For the fiscal year 2024, HealthEquity reported revenue of $962.6 million, a 16% increase compared to the previous year. The company's total assets amounted to $4.6 billion as of January 31, 2024.

Key statistics from HealthEquity's 2024 fiscal year demonstrate their impact:

• 20.2 million total accounts
• $29.7 billion in total assets

HealthEquity's mission is further reinforced by its strategic focus on innovation and technology. The company invests in developing user-friendly platforms and tools that simplify the healthcare experience for consumers. For example, their mobile app allows users to manage their accounts, track expenses, and access educational resources on the go. In 2024, HealthEquity continued to enhance its technology offerings, focusing on data analytics and personalized insights to help members make more informed decisions. These efforts align with the company's broader mission of empowering individuals to take control of their health and financial well-being.

HealthEquity, Inc. (HQY) Vision Statement

HealthEquity, Inc. operates with a clearly defined vision, mission, and set of core values that guide its operations and strategic decisions. Understanding these elements provides insight into the company's goals, its approach to achieving them, and the principles that shape its corporate culture. As of April 2025, the company continues to focus on empowering individuals to make informed decisions about their healthcare spending and savings. For more information, you can explore HealthEquity, Inc. (HQY): History, Ownership, Mission, How It Works & Makes Money.

HealthEquity's mission is to connect health and wealth, aiming to transform healthcare by making it more accessible and understandable for consumers. Their vision is to be the leading health savings platform, simplifying healthcare and empowering everyone to save for their future. This involves integrating various aspects of health savings accounts (HSAs) and related services to provide a seamless experience for its members.

Here are the core values that drive HealthEquity:

• Integrity: HealthEquity emphasizes honesty, transparency, and ethical behavior in all its interactions.
• Client Focus: The company prioritizes the needs of its clients and strives to provide exceptional service.
• Innovation: HealthEquity continuously seeks new and better ways to serve its members and improve its platform.
• Teamwork: Collaboration and mutual support among employees are highly valued.
• Results: A focus on achieving measurable outcomes and delivering value to stakeholders.

Vision: Be the Leading Health Savings Platform

HealthEquity aims to be the foremost provider of health savings solutions. This involves not only offering HSAs but also creating a comprehensive platform that integrates various health and financial tools. The company seeks to simplify healthcare management and empower individuals to save effectively for their healthcare needs.

As of the fiscal year 2024, HealthEquity reported total revenue of $971.7 million, reflecting its growing market presence and the increasing adoption of its platform. The company manages 8.6 million HSAs, demonstrating its significant reach in the health savings market. HealthEquity held $27.9 billion in HSA assets by the end of fiscal year 2024, showing substantial growth in savings managed on behalf of its members. These figures underscore the company's position as a leading health savings platform.

Mission: Connect Health and Wealth

The mission to connect health and wealth highlights HealthEquity’s commitment to integrating healthcare decisions with financial planning. By providing tools and resources that help individuals understand and manage their healthcare expenses, HealthEquity enables them to make informed financial decisions related to their health. This mission is crucial in an environment where healthcare costs are rising, and financial planning for health expenses is becoming increasingly important.

HealthEquity’s platform offers various features to support this mission, including tools for estimating healthcare costs, managing HSA contributions, and investing HSA funds. These resources help members optimize their healthcare spending and savings strategies. In 2024, HealthEquity facilitated transactions worth $24.1 billion, indicating the extensive use of its platform for managing healthcare expenses. Additionally, the company's investment options within HSAs allow members to grow their healthcare savings over time.

Core Values: Guiding Principles

HealthEquity’s core values are fundamental to its operations and culture. Integrity ensures that the company operates ethically and transparently. A client focus drives the company to provide exceptional service and meet the needs of its members. Innovation leads to continuous improvements in its platform and services. Teamwork fosters a collaborative and supportive work environment, and a focus on results ensures that the company delivers value to its stakeholders.

These values are reflected in HealthEquity’s approach to customer service, product development, and employee relations. For example, the company's commitment to innovation is evident in its ongoing efforts to enhance its platform with new features and tools. The emphasis on teamwork is supported by various initiatives that promote collaboration and communication among employees. HealthEquity's dedication to these core values helps maintain its reputation and drive its success in the health savings market.

HealthEquity, Inc. (HQY) Core Values of

HealthEquity, Inc. operates with a clearly defined mission to connect health and wealth, striving to transform healthcare savings and spending. While specific, publicly detailed core values are not explicitly outlined in the company's official documents as of April 2025, insights into their operational focus and strategic priorities can be gathered from their actions, investor relations, and overall company performance. Exploring HealthEquity, Inc. (HQY) Investor Profile: Who’s Buying and Why?

Based on available information, key inferred values include:

• Member Focus: HealthEquity emphasizes providing exceptional service and solutions to its members.
• Innovation: The company consistently introduces new features and services to enhance its platform and offerings.
• Integrity: Financial stewardship and ethical practices are evident in their reporting and investor communications.
• Growth and Performance: A commitment to expanding their market presence and improving financial outcomes is clear.

These inferred values are supported by HealthEquity’s strategic initiatives and financial results.

Member Focus

HealthEquity's commitment to its members is evident in its focus on providing tools and resources that simplify healthcare savings and spending. While exact data on member satisfaction scores is not readily available, the company highlights its efforts to improve member engagement through user-friendly platforms and educational resources. For example, HealthEquity provides a mobile app that allows members to manage their accounts, pay medical bills, and access educational resources.

Innovation

Innovation is a driving force behind HealthEquity's growth. The company continuously invests in technology to enhance its platform and expand its service offerings. This commitment to innovation is reflected in the introduction of new features such as:

• Enhanced mobile app capabilities
• Integration with various healthcare providers
• AI-driven tools for personalized health savings recommendations

Although specific figures for R&D expenditure are not detailed, the consistent rollout of new features and platform improvements indicates a significant investment in innovation.

Integrity

HealthEquity demonstrates integrity through its commitment to financial stewardship and ethical practices. The company adheres to strict regulatory standards and maintains transparent financial reporting. Evidenced by their consistent compliance with SEC regulations and detailed financial disclosures, HealthEquity prioritizes transparency and accountability in its operations. In fiscal year 2024, HealthEquity reported revenue of $961.5 million, representing a 16% increase compared to fiscal year 2023. This growth reflects the company's commitment to sustainable and responsible financial management.

Growth and Performance

HealthEquity's commitment to growth and performance is evident in its strategic initiatives and financial results. The company actively pursues partnerships and acquisitions to expand its market presence and enhance its service offerings. For instance, HealthEquity reported 39% total account growth in fiscal year 2024, reaching 9.4 million accounts. Custodial assets grew 20% to $28.4 billion as of January 31, 2024. These figures indicate a strong focus on growth and performance, driven by strategic initiatives and effective execution.