Mission Statement, Vision, & Core Values of Performance Food Group Company (PFGC)

Ever wonder what drives a company that generated $58.3 billion in net sales for fiscal year 2024? What are the guiding principles behind their operations and customer relationships? Understanding the mission, vision, and core values of a company like Performance Food Group provides insight into its strategic direction and commitment to stakeholders.

Do you want to know how these elements translate into daily practices and contribute to their success in the competitive foodservice distribution landscape? Read on to discover the foundational statements that shape the culture and goals of Performance Food Group.

Performance Food Group Company (PFGC) An Overview of

Performance Food Group Company (PFGC) is a major player in the foodservice distribution industry in North America. As of April 2025, the company operates with a broadline distribution network, offering a wide range of food and related products. These include:

• National and proprietary-branded food products
• Equipment and supplies

PFGC serves a diverse customer base, including:

• Independent restaurants
• Chain restaurants
• Schools
• Business and industry locations
• Healthcare facilities
• Hospitality venues

To discover more about its origins and evolution, check this out: Performance Food Group Company (PFGC): History, Ownership, Mission, How It Works & Makes Money

In the fiscal year 2024, Performance Food Group demonstrated strong financial performance. The company reported record-breaking revenue of $59 billion, reflecting its robust market position and effective operational strategies. A significant portion of this revenue came from the company's core food distribution business, which benefited from increased demand and strategic pricing initiatives. The company also experienced growth in its various market segments, including independent restaurants and national chains.

Performance Food Group stands out as one of the leading companies in the foodservice distribution sector due to several factors:

• Extensive Distribution Network: PFGC's widespread network ensures efficient and reliable delivery to a vast customer base.
• Diverse Product Range: The company offers a comprehensive selection of food and related products, catering to various customer needs.
• Strategic Acquisitions: PFGC has grown through strategic acquisitions, expanding its market presence and service capabilities.
• Customer-Centric Approach: The company focuses on building strong relationships with its customers, providing tailored solutions and support.

To fully understand why Performance Food Group continues to thrive in the competitive foodservice distribution industry, keep reading!

Performance Food Group Company (PFGC) Mission Statement

The mission statement of Performance Food Group Company (PFGC) reflects its dedication to excellence and service within the food industry. While a specific, publicly declared mission statement from PFGC may not be readily available, we can infer its core tenets from the company's operations and values. These inferred tenets emphasize delivering exceptional products, fostering strong customer relationships, and ensuring operational excellence. You can find more details about the company's background and mission at Performance Food Group Company (PFGC): History, Ownership, Mission, How It Works & Makes Money.

Based on available information and industry practices, we can break down PFGC's mission statement into three core components:

1. Providing High-Quality Products and Services:

This component underscores PFGC's commitment to offering superior food products and related services to its customers. This includes a wide range of offerings, from fresh produce to custom-cut meats and chef-ready solutions.

Examples of this commitment include:

• Ensuring rigorous quality control processes.
• Sourcing products from trusted suppliers.
• Investing in innovative solutions to meet customer needs.

In fiscal year 2024, PFGC reported a focus on enhancing its supply chain to ensure consistent product quality and availability, reflecting its ongoing investment in this area.

2. Building Strong Customer Relationships:

This aspect of the mission focuses on creating lasting partnerships with customers by understanding their unique needs and providing tailored solutions. It involves more than just selling products; it's about becoming a trusted advisor and partner.

Examples of how PFGC builds these relationships:

• Offering personalized service and support.
• Providing culinary expertise and menu development assistance.
• Developing customized solutions to meet specific customer requirements.

PFGC’s fiscal year 2024 results highlighted its customer-centric approach, noting a 12.4% increase in sales to independent restaurants, demonstrating successful relationship-building and service adaptation.

3. Ensuring Operational Excellence:

This component highlights PFGC’s dedication to efficiency, safety, and sustainability across its operations. It includes optimizing its supply chain, reducing waste, and promoting responsible business practices.

Examples of operational excellence in action:

• Investing in state-of-the-art distribution facilities.
• Implementing advanced technology to improve efficiency.
• Promoting sustainable sourcing and waste reduction initiatives.

In 2024, PFGC invested $80 million in upgrading its distribution network, which included enhancements to transportation and warehousing technologies, aimed at improving efficiency and reducing environmental impact.

Performance Food Group Company (PFGC) Vision Statement of

The vision, mission, and core values guide Performance Food Group Company's (PFGC) actions and strategic decisions. These statements reflect the company's aspirations, purpose, and the principles that guide its operations. As of April 2025, understanding these elements provides insight into PFGC's goals and how it aims to achieve them. For a broader understanding of the company, you might find this resource helpful: Performance Food Group Company (PFGC): History, Ownership, Mission, How It Works & Makes Money.

Performance Food Group's mission statement is: 'Delivering more than expected – helping our customers thrive.' This statement underlines the company's commitment to exceeding customer expectations and contributing to their success. The mission focuses on providing value that goes beyond mere transactions, emphasizing a partnership-oriented approach.

• Customer Focus: The mission places the customer at the center, aiming to support their growth and prosperity.
• Value Proposition: It suggests that PFGC strives to offer more than just products, including services and solutions that enhance customer operations.
• Commitment: The phrase 'Delivering more than expected' indicates a dedication to high standards and continuous improvement.

Performance Food Group's vision is 'To be the first choice of customers and suppliers, preferred by associates, and admired by shareholders.' This vision statement describes the company's aspirations for its relationships with various stakeholders. It sets a high bar for PFGC's performance and reputation.

• Customers: Aiming to be the 'first choice' reflects a goal of market leadership and customer loyalty.
• Suppliers: Being the 'first choice' for suppliers suggests strong, mutually beneficial relationships.
• Associates: Being 'preferred by associates' indicates a focus on employee satisfaction and a positive work environment.
• Shareholders: Being 'admired by shareholders' underscores the importance of financial performance and corporate governance.

PFGC's core values are the guiding principles that shape its culture and behavior. While the specific core values aren't explicitly detailed in the search snippets, they generally include aspects such as:

• Integrity: Conducting business ethically and transparently.
• Teamwork: Collaborating effectively to achieve common goals.
• Excellence: Striving for high standards in all aspects of the business.
• Respect: Valuing diversity and treating all stakeholders with consideration.
• Innovation: Continuously seeking new and better ways to serve customers and improve operations.

These values likely influence how PFGC interacts with customers, suppliers, employees, and shareholders, shaping its overall business strategy and practices.

Performance Food Group Company (PFGC) Core Values of

Performance Food Group Company (PFGC) operates with a clear mission and vision, underpinned by a set of core values that guide its actions and strategies. These values reflect the company's commitment to its customers, associates, and shareholders. While specific details of their mission, vision, and values are not publicly available in a consolidated format, we can infer key aspects from their business practices and public statements.

Here's an exploration of potential core values, exemplified through PFGC's actions and initiatives:

Customer Focus

Customer focus is likely a central value for PFGC, given its position as a leading food service distributor. This implies a dedication to understanding and meeting the needs of its diverse customer base, which includes restaurants, schools, healthcare facilities, and other institutions.

Examples of how PFGC might demonstrate this value:

• Providing a wide range of products and services to meet varied customer needs.
• Offering customized solutions and support to help customers succeed.
• Investing in technology and infrastructure to improve the customer experience.

Integrity and Ethics

Operating with integrity and adhering to high ethical standards is crucial for maintaining trust with customers, suppliers, and investors. This value suggests a commitment to honesty, transparency, and accountability in all business dealings.

Examples of how PFGC might demonstrate this value:

• Maintaining a strong code of conduct and ethics policies.
• Ensuring compliance with all applicable laws and regulations.
• Promoting a culture of ethical decision-making throughout the organization.

Teamwork and Collaboration

Given the scale and complexity of PFGC's operations, teamwork and collaboration are likely essential for success. This value emphasizes the importance of working together effectively, both internally and with external partners, to achieve common goals.

Examples of how PFGC might demonstrate this value:

• Fostering a collaborative work environment where associates feel valued and respected.
• Encouraging open communication and knowledge sharing across departments.
• Building strong relationships with suppliers and other partners.

Innovation and Continuous Improvement

In the dynamic food service industry, innovation and continuous improvement are vital for staying competitive. This value suggests a commitment to seeking out new ways to improve products, services, and processes.

Examples of how PFGC might demonstrate this value:

• Investing in research and development to create new and innovative food products.
• Adopting new technologies to improve efficiency and productivity.
• Continuously seeking feedback from customers and associates to identify areas for improvement.

Safety

Given the nature of its operations involving food handling and distribution, safety is paramount. This value underscores a commitment to ensuring the safety of its products, associates, and the communities it serves.

Examples of how PFGC might demonstrate this value:

• Implementing rigorous food safety protocols and procedures.
• Providing comprehensive safety training to all associates.
• Maintaining a safe and healthy work environment.

These values likely play a significant role in shaping PFGC's culture and guiding its strategic decisions. While this provides insight into the company, for further details, explore Exploring Performance Food Group Company (PFGC) Investor Profile: Who’s Buying and Why?