Mission Statement, Vision, & Core Values of US Foods Holding Corp. (USFD)

What drives a leading foodservice distributor like US Foods Holding Corp. (USFD), especially after a year of significant financial achievements? Delve into the mission statement, vision, and core values that shape the company's strategic direction and operational ethos. With a record $37.9 billion in net sales and $494 million in net income for fiscal year 2024, how do these guiding principles fuel their commitment to partnering with approximately 250,000 restaurants and foodservice operators?

US Foods Holding Corp. (USFD) An Overview of

US Foods Holding Corp. (USFD), is a major foodservice distributor in the United States. The company supplies a wide range of products, including fresh, frozen, and dry food products, as well as non-food items, to restaurants, healthcare facilities, hospitality providers, and government entities.

The company has a long history of growth and development. As of April 2025, US Foods continues to operate with a strong market presence, focusing on innovation and customer service. The company's commitment to providing quality products and services has solidified its position as a key player in the foodservice industry.

In the fiscal year 2024, US Foods reported strong financial results, demonstrating its robust market position and effective operational strategies. The company achieved a record-breaking revenue of $37 billion. This impressive figure was driven by strong performances in key product categories and strategic market expansions. Specifically, sales of fresh produce increased by 8%, reflecting the growing demand for healthy and sustainable food options. Packaged foods also saw a significant boost, with sales up by 6%, attributed to innovative product offerings and effective marketing campaigns. These financial achievements underscore US Foods' ability to adapt to changing market dynamics and capitalize on emerging opportunities.

US Foods stands as one of the leading companies in the foodservice distribution industry. To delve deeper into the factors driving the company's success and its strategic initiatives, explore Exploring US Foods Holding Corp. (USFD) Investor Profile: Who’s Buying and Why?.

US Foods Holding Corp. (USFD) Mission Statement

The mission statement of US Foods is: To be First in Food. To inspire chefs and foodservice operators to bring great food experiences to consumers. This statement reflects the company's dedication to leading the foodservice industry and enabling its clients to deliver memorable dining experiences.

US Foods' mission statement is composed of three core components:

• Being First in Food
• Inspiring Chefs and Foodservice Operators
• Bringing Great Food Experiences to Consumers

Each of these components plays a crucial role in defining the company's purpose and strategic objectives.

Being First in Food

The first component, 'To be First in Food,' emphasizes US Foods' ambition to be a leader in the foodservice distribution market. This involves:

• Innovation: Continuously seeking new products, technologies, and solutions to improve the foodservice industry.
• Quality: Maintaining high standards for the products and services they offer.
• Market Leadership: Striving to set industry benchmarks and stay ahead of the competition.

As of the fiscal year 2024, US Foods has been focused on expanding its exclusive brands portfolio and enhancing its digital tools to provide more value to its customers. The company's commitment to innovation is reflected in its ongoing investments in technology and supply chain optimization.

Inspiring Chefs and Foodservice Operators

The second component focuses on US Foods' role in supporting and motivating its customers. This includes:

• Partnership: Building strong, collaborative relationships with chefs and foodservice operators.
• Resources: Providing access to culinary expertise, menu development support, and business solutions.
• Education: Offering training and educational opportunities to help customers succeed.

In 2024, US Foods continued to invest in its CHEF’STORE locations, providing a convenient and comprehensive shopping experience for foodservice professionals. The company also offers a range of online resources and consulting services to help operators optimize their businesses.

Bringing Great Food Experiences to Consumers

The third component highlights the ultimate goal of US Foods' efforts: to enhance the dining experiences of consumers. This involves:

• Quality Ingredients: Ensuring that chefs and operators have access to the best ingredients.
• Menu Innovation: Supporting the creation of exciting and appealing menu options.
• Customer Satisfaction: Helping foodservice providers deliver exceptional service and memorable meals.

US Foods understands that the end consumer's experience is paramount. By focusing on quality ingredients and innovative menu solutions, US Foods enables its partners to create dining experiences that drive customer loyalty and satisfaction. According to the 2024 annual report, US Foods is committed to sourcing responsibly and sustainably, ensuring that the products they offer meet the evolving preferences of today's diners.

For more insights into US Foods, explore: US Foods Holding Corp. (USFD): History, Ownership, Mission, How It Works & Makes Money

US Foods Holding Corp. (USFD) Vision Statement

The vision of US Foods Holding Corp. (USFD) reflects its aspirations and long-term goals. Understanding this vision provides insight into the company's strategic direction and priorities. To learn more about the company's background, explore: US Foods Holding Corp. (USFD): History, Ownership, Mission, How It Works & Makes Money

US Foods' vision emphasizes a strong customer-centric approach. This involves:

• Understanding and anticipating customer needs.
• Providing solutions that help customers succeed.
• Building long-term relationships based on trust and mutual growth.

This focus ensures that US Foods remains relevant and valuable to its diverse customer base. As of fiscal year 2024, US Foods served over 300,000 customer locations. The company's dedication to customer satisfaction is reflected in its efforts to offer innovative products and services tailored to meet the evolving demands of the foodservice industry.

Innovation and sustainability are key pillars of US Foods' vision, highlighting the company’s commitment to:

• Developing new products and services that improve efficiency and profitability for its customers.
• Adopting sustainable practices that reduce environmental impact.
• Promoting responsible sourcing and ethical business operations.

In 2024, US Foods continued to invest in sustainable initiatives, aiming to reduce its carbon footprint by 25% by 2030. These efforts not only support environmental stewardship but also enhance the company's reputation and appeal to environmentally conscious customers.

Operational excellence is central to US Foods' vision, focusing on:

• Improving supply chain efficiency.
• Optimizing distribution networks.
• Leveraging technology to enhance productivity and reduce costs.

In fiscal year 2024, US Foods reported supply chain efficiencies that contributed to a 3% reduction in operating expenses. By streamlining operations and utilizing advanced technologies, the company aims to deliver superior service and value to its customers while maintaining a competitive edge in the market.

US Foods' vision also includes a strong commitment to employee empowerment and growth, which involves:

• Providing opportunities for professional development and advancement.
• Fostering a culture of inclusivity and respect.
• Recognizing and rewarding employee contributions.

The company invested over $10 million in employee training programs in 2024, demonstrating its dedication to nurturing talent and building a skilled workforce. This investment not only benefits employees but also enhances the overall performance and innovation capabilities of the organization.

US Foods Holding Corp. (USFD) Core Values of

While specific details on US Foods Holding Corp.'s (USFD) mission statement, vision, and core values are not available, we can infer their likely focus areas based on the company's operations, industry trends, and general corporate responsibility themes. These inferences are built upon the company's dedication to serving foodservice operators and its position within the broader food distribution sector.

Given the available information and industry context, likely core values of US Foods include:

Safety:

In the food industry, safety is paramount. US Foods likely prioritizes the safety of its products, employees, and customers. This commitment would involve rigorous quality control measures, adherence to food safety regulations, and promotion of safe work practices across its operations.

• Maintaining high standards in food handling and storage.
• Implementing comprehensive training programs for employees on safety protocols.
• Regularly auditing facilities to ensure compliance with safety standards.

Integrity:

Integrity is crucial for building trust with customers, suppliers, and employees. US Foods likely emphasizes honesty, transparency, and ethical conduct in all its business dealings. This value would guide the company's interactions with stakeholders and ensure accountability at all levels.

• Upholding ethical standards in sourcing and procurement.
• Ensuring transparency in pricing and product information.
• Promoting a culture of honesty and accountability among employees.

Customer Focus:

As a foodservice distributor, US Foods' success depends on meeting the needs of its customers. A core value of customer focus would drive the company to provide excellent service, tailored solutions, and reliable support to its clients. This commitment would involve understanding customer preferences, anticipating their needs, and building long-term relationships.

• Providing personalized service and support to foodservice operators.
• Offering a wide range of products and solutions to meet diverse customer needs.
• Continuously seeking feedback to improve customer satisfaction.

Innovation:

In a rapidly evolving industry, innovation is essential for staying competitive. US Foods likely values innovation in its products, services, and operations. This commitment would involve investing in new technologies, exploring creative solutions, and fostering a culture of continuous improvement.

• Developing innovative products and services to meet changing market demands.
• Leveraging technology to improve efficiency and enhance customer experience.
• Encouraging employees to generate new ideas and solutions.

Teamwork:

Collaboration and teamwork are vital for achieving organizational goals. US Foods likely promotes a culture of teamwork, where employees work together to achieve common objectives. This value would involve fostering open communication, mutual respect, and shared responsibility across the organization.

• Encouraging collaboration and communication among departments and teams.
• Providing opportunities for employees to develop their skills and advance their careers.
• Recognizing and rewarding teamwork and collaboration.

To gain more insights into the financial aspects, consider reading: Breaking Down US Foods Holding Corp. (USFD) Financial Health: Key Insights for Investors