Mission Statement, Vision, & Core Values (2024) of Verizon Communications Inc. (VZ).

Mission Statement, Vision, & Core Values (2024) of Verizon Communications Inc. (VZ).

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An Overview of Verizon Communications Inc. (VZ)

General Summary of Verizon Communications Inc.

Verizon Communications Inc. is a multinational telecommunications company headquartered in New York City. Founded in 2000 through the merger of Bell Atlantic and GTE, the company provides wireless, fiber-optic, and global internet services.

  • Total employees: 118,400 (as of 2023)
  • Headquarters: New York City
  • Founded: 2000

Company Products and Services

Service Category Description
Wireless Services 5G mobile networks, mobile phone plans
Internet Services Fios broadband, fiber-optic network
Business Solutions Enterprise networking, cybersecurity services

Financial Performance 2023

Verizon's financial performance for the fiscal year 2023:

  • Total Revenue: $136.9 billion
  • Net Income: $18.3 billion
  • Wireless Service Revenue: $76.4 billion
  • Consumer Segment Revenue: $71.3 billion
  • Business Segment Revenue: $31.8 billion

Market Leadership

Verizon is a leading telecommunications provider in the United States, with significant market share in wireless and broadband services.

Market Position Ranking
US Wireless Subscribers 142.8 million (2023)
Market Share - Wireless 31.3%
Broadband Subscribers 14.2 million



Mission Statement of Verizon Communications Inc. (VZ)

Mission Statement of Verizon Communications Inc. (VZ)

Verizon Communications Inc. mission statement focuses on connecting people, businesses, and communities through innovative technology and communication solutions.

Core Components of Verizon's Mission Statement

Technology Leadership

Verizon commits to technological innovation with the following key metrics:

  • $6.3 billion invested in research and development in 2023
  • Over 5G networks covering 230 million people across the United States
  • Deployed 186,000 small cell sites for enhanced network coverage

Network Performance Metrics

Network Metric 2024 Performance
5G Network Coverage 90% of United States population
Fiber Internet Connections 14.3 million households
Network Reliability 99.99% uptime

Customer Connectivity Focus

Verizon serves:

  • 143.7 million wireless retail connections
  • 7.4 million Fios internet subscribers
  • 4.3 million Fios video subscribers

Financial Investment in Mission Objectives

Verizon's financial commitment to mission objectives:

  • $17.7 billion capital expenditure in 2023
  • $131.9 billion total annual revenue in 2023
  • $21.3 billion net income for fiscal year 2023



Vision Statement of Verizon Communications Inc. (VZ)

Vision Statement of Verizon Communications Inc. (VZ) in 2024

Technological Leadership and Innovation

Verizon's vision focuses on being a global technology leader with $136.8 billion in total revenue for 2023. The company aims to drive digital transformation through advanced network technologies.

Technology Focus Investment Amount
5G Network Expansion $7.4 billion in 2023
Fiber Network Infrastructure $3.2 billion in 2023
Network Performance and Connectivity

Verizon targets delivering highest-quality network performance with 94.3% 4G LTE coverage across the United States.

  • 5G Ultra Wideband available in 3,150+ cities
  • Network reliability rating of 96.2%
  • Over 142 million wireless retail connections
Digital Customer Experience

Customer-centric approach with digital service platforms reaching 115.3 million consumer and business subscribers.

Digital Service Metrics 2024 Projections
Mobile App Users 68.5 million
Online Account Management 92.7 million users
Sustainable Technology Development

Commitment to sustainability with $1.1 billion invested in renewable energy and carbon reduction initiatives.

  • Goal of net-zero emissions by 2035
  • 100% renewable energy for operations by 2030



Core Values of Verizon Communications Inc. (VZ)

Integrity

Verizon's Commitment to Ethical Business Practices

Verizon reported 100% compliance with corporate ethics training for 132,500 employees in 2023.

Ethics Metric 2024 Data
Total Ethics Hotline Reports 1,247
Substantiated Misconduct Cases 87
Employee Ethics Training Completion Rate 99.8%

Innovation

Technological Advancement Investments

Verizon invested $6.3 billion in research and development in 2023.

  • 5G network coverage: 230+ million people
  • Total patents held: 9,372
  • AI and machine learning research projects: 42

Sustainability

Environmental Commitment

Verizon committed $2.5 billion toward environmental sustainability initiatives in 2024.

Sustainability Metric 2024 Target
Renewable Energy Usage 65%
Carbon Emission Reduction 30% from 2019 baseline
Waste Diversion Rate 57%

Diversity and Inclusion

Workforce Representation

Verizon's workforce diversity statistics for 2024:

  • Women in leadership: 36.2%
  • Racial/ethnic minorities in leadership: 29.7%
  • Total diverse workforce: 48.5%

Customer Focus

Service Excellence

Verizon customer service metrics for 2024:

Customer Service Metric Performance
Net Promoter Score 47
Customer Satisfaction Rate 82%
First-Call Resolution Rate 76%

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